On Call Compliance Solutions logo
On Call Compliance Solutions

Is It Time For A Better Solution To Managing The IT In Your Office?

Inside Account Growth Manager

Location

Florida

Posted

11 days ago

Salary

$75K - $150K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloudCyber Security

Job Description

Inside Account Growth Manager

On Call Compliance Solutions

• Own the ongoing success, retention, and growth of a portfolio of managed services clients. • Serve as the primary relationship manager for assigned accounts. • Conduct Quarterly Business Reviews (QBRs) to review service performance, security posture, compliance progress, and technology roadmaps. • Build strong relationships with executive and operational stakeholders. • Identify and mitigate churn risks through proactive account management. • Drive Net Revenue Retention (NRR) and Monthly Recurring Revenue (MRR) growth across assigned accounts. • Identify, position, and close upsell and cross-sell opportunities. • Manage contract renewals and service agreement expansions. • Act as a strategic advisor helping clients align technology investments with business and compliance objectives.

Job Requirements

  • 3+ years of MSP Account Management, Technology Sales, Customer Success, or B2B Account Management experience.
  • Experience managing recurring revenue accounts within an MSP, MSSP, SaaS, or technology services organization.
  • Familiarity with managed IT services, cybersecurity solutions, Microsoft 365, cloud technologies, and compliance frameworks.
  • Understanding of CMMC, NIST 800-171, DFARS, or regulated industry requirements preferred.
  • Proven success in account growth, renewals, and consultative selling.

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