Role Description We are seeking a Senior Systems Administrator to join our team. Working at NT Concepts means that you are part of an innovative, agile company dedicated to solving the most critical challenges in National Security. If meaningful work, initiative, creativity, and continuous self-improvement are important to your career, join our growing team and discover What's Next for you. NT Concepts is seeking a Senior Systems Administrator to support the DoD enterprise Military Housing system. This complex system of 34 web-based modules is used by over 10,000 active users to meet the housing needs of over 2.5 million service members, DoD civilians, and their families. Clearance: Active Secret clearance. Location/Flexibility: Local to the DC Metro Area, Remote Flexible. Responsibilities: - Serve as the primary administrator for SAP Business Objects (BOXI) on Windows Server, including installation, configuration, patching, upgrades, troubleshooting, and performance monitoring. - Support and maintain Dynatrace for application and infrastructure monitoring; configure dashboards, alerts, and integrations; analyze performance data and assist with incident root cause analysis. - Implement and support DNS changes as required for application and infrastructure needs; coordinate with network teams to ensure proper DNS resolution and network connectivity. - Support Splunk SIEM for log aggregation, monitoring, and security compliance; maintain forwarders, indexes, and dashboards; assist with log analysis for troubleshooting and audit purposes. - Provide backup support for F5 Big-IP/Big-IQ load balancer administration, including configuration changes, SSL certificate management, and troubleshooting application delivery issues. - Administer Windows/Linux servers, VMware/ESXi, Nutanix, NetApp, Tintri, and cloud-integrated infrastructure across on-premise and DoD/Navy-approved cloud environments. - Remediate ACAS findings; apply STIGs; ensure compliance with DoD and Navy cybersecurity requirements. - Review, test, and apply quarterly OS, Oracle, and application patches; track and remediate vulnerabilities. - Manage user accounts in Production, QAE, and Staging; administer Jira/Confluence access; reset SFG and privileged accounts. - Operate and maintain Commvault/Hyperscale backup infrastructure; conduct quarterly DR exercises; manage off-site tape process. - Manage TLS/SSL certificate lifecycle using Digicert; maintain certificate inventory across all environments. - Track, renew, and procure software support agreements and hardware (Oracle, Red Hat, F5, Cisco, Commvault, VMware, etc.). - Prepare monthly Hosting Technical Slides; produce metrics reports; maintain ISCP, SBC, and POAM documentation. - Execute scheduled and emergency maintenance windows; participate in CMB/System Manager meetings; manage planned and unplanned outages. Qualifications - Clearance: Active Secret clearance. - Location/Flexibility: Local to the DC Metro Area or Norfolk, VA area. Remote Flexible. Must be willing to travel to Norfolk, VA as needed. - Bachelor’s degree (BA/BS) in a technical discipline and Minimum of 10 years of relevant IT experience, with demonstrated expertise in hosting, systems administration, and enterprise application support in a DoD or similar environment. - Certification: Must have or obtain a CompTIA Security+ or DoD 8140-equivalent certification within 6 months of hire. - Hands-on experience with SAP Business Objects (BOXI 4.3+) administration on Windows Server. - Experience with Dynatrace or similar application/infrastructure monitoring tools. - Experience with Splunk administration and log analysis. - Experience with DNS management and network troubleshooting. - Experience with F5 Big-IP/Big-IQ or similar load balancer technologies. - Strong experience with Windows Server and Linux administration. - Experience with VMware/ESXi, Nutanix, NetApp, Tintri (virtualization and storage). - Experience with Oracle Database patching, configuration, and AuditVault. - Experience with Commvault backup and recovery operations. - Experience with Cisco networking and switch management. - Demonstrated ability to ensure DoD STIG compliance and remediate ACAS vulnerabilities. - Experience with Jira and Confluence administration. - Experience with certificate management (Digicert or equivalent). - Familiarity with DoD cybersecurity frameworks and IA processes. - Experience with DoD procurement processes (PR/ITPR submissions). - Strong technical writing skills for documentation and reporting. Preferred Qualifications - Experience supporting DoD or Navy IT systems. - Familiarity with eMH (enterprise Military Housing) or similar enterprise systems. - DoD 8570/8140 compliance (e.g., Security+, CISSP, or equivalent). - Experience with Azure or other DoD-approved cloud environments. - Familiarity with Camunda, RSA, Agiloft, or Dynatrace. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 50 pounds at times. Company Description Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll gain competitive benefits, opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects that use your specific talents, we’d love to have you move forward with us.

• Serve as the primary point of contact and subject matter expert (SME) for all things related to Yardi Voyager (Commercial/Retail module) and integrated applications (e.g., CommercialCafe, Yardi Advanced Budgeting & Forecasting). • Manage user provisioning, custom security roles, workflow approvals, and system menus to ensure data security and compliance. • Lead the technical onboarding, data migration, and setup of newly acquired commercial retail assets into the Yardi database. • Monitor, test, and implement Yardi system updates, plug-ins, and new module rollouts, ensuring zero disruption to daily business operations. • Support the property management and accounting teams with complex, retail-specific configurations, including Common Area Maintenance (CAM) setups, tax/insurance reconciliations, and recovery configurations. • Oversee the technical setup and execution of Percentage Rent parameters, gross sales tracking, and variable retail leasing structures. • Troubleshoot system errors related to retail lease administration, tenant billings, and recurring charge schedules. • Design, develop, and maintain custom reports and dashboards using Yardi Spreadsheet Reporting (YSR), Yardi Correspondence, or SQL/SSRS to support executive decision-making. • Collaborate with asset management and finance teams to optimize data flow, automate manual workarounds, and ensure data integrity across all portfolios.

Role Description We are looking for a Junior IT Systems Administrator to support day-to-day IT operations, user support, CRM administration, SaaS tools, and the technical support of our WordPress websites. This is a hands-on support role that works closely with the IT Systems & Operations Specialist to help keep company systems, tools, and websites running smoothly. The role involves: - Troubleshooting - Documentation - Onboarding and offboarding support - Vendor coordination - Website support - General IT administration The ideal candidate has a strong foundation in IT support, a working knowledge of WordPress, and the ability to communicate clearly with both technical and non-technical users. You do not need to be a developer, but you should be comfortable supporting WordPress websites, coordinating with vendors, and helping troubleshoot common website and system issues. Qualifications - Experience in IT support, systems administration, technical support, or a similar role. - 1+ year of hands-on WordPress experience. - Working knowledge of WordPress administration and common website technical issues. - Basic understanding of hosting, DNS, SSL, domains, backups, staging environments, and website infrastructure. - Experience with user access management, SaaS administration, MFA, and basic security best practices. - Familiarity with Google Workspace administration. - Basic HTML/CSS knowledge. - Strong documentation, organization, troubleshooting, and follow-through skills. - Ability to coordinate with vendors, internal teams, franchise partners, and non-technical stakeholders. - Clear communication skills and a customer-service mindset. Requirements - 1+ year of hands-on WordPress experience. - Experience working with external website or IT vendors. - Experience with ticketing or helpdesk systems. - Familiarity with Zapier, Make, Airtable, Asana, or similar tools. - Basic understanding of web forms, CRM integrations, analytics tools, messaging platforms, or APIs. - Exposure to IT audits, compliance tracking, access reviews, or operational process improvement. Benefits - Company parties - Competitive salary - Dental insurance - Flexible schedule - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Company Description Ideal Siding is the fastest-growing siding renovation company in North America, with multiple divisions across Canada and the U.S. We’re redefining the home exterior renovation industry through innovation, exceptional service, and a people-first culture. Our team is driven, professional, and passionate about helping homeowners improve their homes while building long-term trust in our brand.

• Manage and improve our cloud-based SaaS environment • Independently manage core platforms (e.g., Microsoft 365, identity systems) • Resolve complex issues • Drive automation and process improvements to scale IT operations • Administer key security platforms including Arctic Wolf, Zscaler, Okta, and Mimecast • Continuously evaluate, improve, and tune security tools to strengthen security posture • Monitor alerts, logs, and system health • Lead or assist in security incident response