• Serve as the Technical Program Manager and Scrum Master for 2–3 engineering teams, owning both day-to-day execution and cross-team program delivery. • Lead end-to-end program management for complex technical initiatives and client implementations, ensuring smooth integration and on-time delivery. • Facilitate Agile ceremonies, including sprint planning, daily standups, reviews, and retrospectives, while continuously improving team effectiveness. • Partner closely with Product and Engineering to translate roadmap priorities and technical requirements into clear, executable plans. • Own execution tracking across teams, including sprint health, milestones, dependencies, and delivery commitments. • Identify, manage, and mitigate risks and blockers, proactively resolving issues to keep teams and programs on track. • Coordinate cross-functional and cross-team dependencies to ensure alignment on priorities and sequencing. • Drive continuous improvement of SDLC, Agile practices, and delivery processes. • Provide regular, clear communication and reporting on progress, risks, and key metrics to stakeholders and leadership.

Role Description The Intern, Program Management supports client-facing projects focused on high-tech channel go-to-market (GTM) partner programs. This role works closely with experienced Sr. Client Managers and cross-functional teams to help enterprise clients successfully utilize Vistex Go To Market Software (GTMS), including: - Marketing Development Funds (MDF) - Rebates - Promotions - Rewards/Loyalty - Payments This is a hands-on, learning-focused role designed to provide exposure to global programs, enterprise clients, and real-world software-enabled services delivery. The intern will gain experience working with stakeholders across regions, functions, and levels of leadership while contributing to both established client programs and new business initiatives. Projects will include exposure to AI-enabled tools and workflows used within program services and operations. This role is well-suited for a self-starter who is comfortable working remotely, collaborating across teams, and supporting multiple priorities in a dynamic environment. Responsibilities - Client & Program Support: - Support Sr. Client Managers in the day-to-day execution of assigned client programs across MDF, Rebates, Promotions, Rewards/Loyalty, and Payments. - Software & Project Support: - Support coordination with internal teams including Program Management, Program Administration, Product Management, and Payments. - Assist in software testing activities, including user acceptance testing (UAT) during launches. - Cross-Functional Collaboration: - Work with global team members across regions and time zones to support program delivery. - Collaborate with sales, marketing, finance, and technical teams on both active programs and new business opportunities. - Gain exposure to different leadership styles and decision-making approaches across departments. - Operational & Administrative Support: - Complete required administrative tasks such as time tracking accurately and on time. - Support special projects as assigned, including initiatives involving AI-enabled tools and process. - Learning & Development Opportunities: - Learn forecasting, reporting, and basic financial tracking activities under guidance from Sr. Client Managers. - Hands-on experience supporting enterprise, global channel programs. - Exposure to GTM strategy, incentive programs, and enterprise software solutions. - Opportunity to work with AI tools and emerging technologies within program services. - Development of professional skills in client communication, project coordination, and cross-functional collaboration. Compensation The compensation for this position is $20 to $25 hourly. Base pay will vary depending on factors, including but not limited to, a candidate's location, education, job-related knowledge, skills, and work experience.

• Drive end-to-end delivery of complex, cross-functional data and technology initiatives. • Own program execution, risk management, compliance coordination, and stakeholder alignment across multiple teams. • Establish and operate the governance operating model ensuring adherence to regulatory requirements and security standards. • Maintain program-level risk registers and produce governance KPI dashboards for executive reporting. • Serve as program-level coordination point for compliance and regulatory changes tracking. • Partner with Data Stewards to enforce policies on data quality and governance. • Facilitate cross-functional alignment and manage operational readiness including incident management and production reviews.

• Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. • Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces. • Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. • Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value. • Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. • Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making. • Drive tight alignment across product discovery, delivery, and launch activities. • Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation. • Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery. • Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health. • Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality. • Help scale product and platform processes that support global, multi-team execution. • Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability. • Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. • Mentor program and product leaders to elevate organizational maturity. • Model calm, clarity, and accountability in high-ambiguity environments. • Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking.