• Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. • Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces. • Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. • Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value. • Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. • Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making. • Drive tight alignment across product discovery, delivery, and launch activities. • Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation. • Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery. • Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health. • Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality. • Help scale product and platform processes that support global, multi-team execution. • Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability. • Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. • Mentor program and product leaders to elevate organizational maturity. • Model calm, clarity, and accountability in high-ambiguity environments. • Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking.

• Lead a multidisciplinary aerospace development effort, driving day-to-day execution of the program • Engage with internal and external stakeholders to plan and coordinate the resources necessary to execute the program • Synchronize a diverse technical team by establishing tools, practices, and process • Participate in technical discussions, ask probing questions, and work with the team to pull together scoping, schedules, and solutions to issues • Track and report program metrics on schedule, resource, cost, risk, and technical performance • Serve as the face of the company to customers, subcontractors and suppliers

Position Overview:   We are seeking a dynamic and creative Technical Training Specialist to join our team and support the design, development and delivery of technical training programs across multiple departments including Operations, Engineering, Safety, Security, and IT. As our organization grows, this role may expand to support additional departments and evolving business needs. The Technical Training Specialist plays a critical role in ensuring our workforce is equipped with the knowledge and skills needed to operate effectively in a fast-paced data center environment.  This position is remote with preference to a market we operate in: Dallas or San Antonio, Texas, Chicago, IL, Phoenix, AZ. Responsibilities:  Content Development & Delivery:  - Design and develop engaging training content using tools such as Articulate 360, eLearning platforms, and video production software.  - Deliver instructor-led and virtual training sessions tailored to various audiences and technical levels.  - Collaborate with subject matter experts to translate complex technical concepts into accessible learning materials.  Curriculum & Program Management:  - Develop and maintain comprehensive training plans and curricula for roles.  - Align training programs with organizational goals, compliance requirements, and operational standards.  - Support onboarding and continuous learning initiatives across departments.  Training Administration & Reporting:  - Track and report training completion, effectiveness, and compliance metrics.  - Maintain accurate training records and documentation in the Learning Management System (LMS).  - Provide regular updates to leadership on training progress and gaps.  Cross-Functional Collaboration:  - Partner with HR, Operations, Engineering, Safety, Security, and IT teams to identify training needs and priorities.  - Support compliance training initiatives and ensure alignment with regulatory standards.  - Collaborate with emerging departments as the organization grows to ensure training programs remain relevant and comprehensive.  - Assist in the development of role-specific competency models and career pathways.

Role Description Glean is seeking a Partner Solutions Architect to help build out our new Partner Innovation Lab function and accelerate how our partners design, build, and scale near production‑ready solutions on top of Glean. You’ll operate at the intersection of architecture, product, and go‑to‑market—owning end‑to‑end technical solutions, automating deployments, and shaping a reusable catalog of patterns that partners can take to market at scale. - Design, architect, and build near production‑ready solutions on top of Glean that partners can implement with customers (not just demos or POCs). - Own the end‑to‑end architecture for partner solutions—from data sources and integrations to configuration, security, and user experience. - Automate deployments of those solutions using infrastructure‑as‑code, configuration templates, and repeatable playbooks so partners can roll out solutions consistently across customers. - Build and maintain tools, templates, and documentation (reference architectures, example code, runbooks, best practices) that partners can reuse across engagements. - Serve as the primary technical advisor and solution owner for a set of strategic partners (GSIs, ISVs, and other key partners working with CSPs). - Lead architecture reviews, whiteboarding sessions, demos, technical workshops, and training with partner and customer technical stakeholders. - Provide training and enablement so partner technical teams can independently deploy, manage, and extend Glean‑based solutions. - Conduct go‑to‑market and addressable market analysis for Innovation Lab solutions—sizing opportunities, understanding target segments, and identifying where Glean + partner offerings have the strongest market fit. - Work with partners to build business cases for new solutions, including value narratives, impact hypotheses, and ROI framing. - Identify opportunities with partners and customers to expand Glean adoption through repeatable solution patterns and packaged offerings. - Align technical plans with GTM priorities, partnering closely with Partnerships, Sales, Product, and Engineering to ensure solutions are both technically sound and commercially impactful. - Collaborate with Product Management and Engineering, providing data‑driven feedback and use cases to drive improvements to the product that unlock new solution patterns for partners. - Work with Sales, Customer Success, Support, and Solutions Engineering to ensure Innovation Lab solutions are understandable, supportable, and aligned with our broader customer motion. - Assist with issue identification, troubleshooting, and remediation for Innovation Lab solutions through resolution, working closely with internal teams as needed. - Think like a Product Manager, Architect, and GTM strategist—while being as hands‑on as an FDE—as you own and build a robust, partner‑led solutions roadmap. Qualifications - Interpersonal skills that build trust, credibility, and influence with partners, customers, and internal teams; comfortable acting as the “CTO/CPO/CRO” of Innovation Lab solutions for partners. - Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear language for both technical and business audiences. - Demonstrated project planning and execution experience, particularly in leading implementation projects with partners and customers. - Highly self‑motivated, proactive, and comfortable operating in a fast‑changing, ambiguous environment; organized and detail‑oriented, driving projects and issues through to completion. - Data‑driven mindset, using metrics and objective measurements to assess solution success and identify improvement opportunities. - Background as a Solution Architect, Enterprise Architect, or similar (pre‑ or post‑sales) in a product‑led B2B SaaS company is a strong plus. - Strong software development experience in modern languages such as Python, JavaScript/TypeScript, Go (or similar), with the ability to read, write, and review code for solution building and automation. - Deep experience with APIs and custom data integrations in hybrid or SaaS environments, including solid debugging skills across distributed systems (log analysis, code analysis, end‑to‑end transaction tracing). - Solid understanding of networking concepts across cloud and on‑premise environments. - Experience in at least two of the following disciplines: Software Engineering, Pre‑Sales Engineering, Post‑Sales Engineering, Professional Services, Support Engineering. - Very strong architectural and hands‑on experience with cloud technologies in at least one of: Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure (and willingness to learn the others as needed). - Security and audit experience: able to understand and represent Glean’s security and audit posture with customer security and compliance stakeholders, and design solutions that are fundamentally secure. - Bachelor’s degree in Computer Science or equivalent with at least 7+ years of industry experience, or Master’s degree in Computer Science or equivalent with at least 5+ years of industry experience. Location This role is remote (US‑based), with a preference for candidates in Central time zones; other locations may be considered for exceptional candidates. Compensation & Benefits - The OTE (On Target Earnings) range for this position is $200,000 - $260,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. - Certain roles may be eligible for variable compensation, equity, and benefits. - We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. - When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. - We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. - We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.