• Manage day-to-day billing support workflows and resolve complex financial system inquiries. • Lead the incident triage process to ensure technical bugs and issues are swiftly analyzed, prioritized, and routed to engineering teams. • Perform deep-dive root cause analysis on billing anomalies and execute database corrections when necessary. • Write optimized SQL queries to extract, analyze, validate, and reconcile business data across the Accounts Receivable (AR) and Accounts Payable (AP) lifecycles. • Lead operational initiatives, including architectural rollouts and the implementation of annual billing contracts. • Design, document, and iterate on Standard Operating Procedures (SOPs) to transition manual tasks into scalable, automated solutions. • Support month-end close activities and track key financial reporting metrics.

Role Description The Associate, Asset Management supports the operational and commercial performance of Silicon Ranch’s utility-scale renewable energy portfolio. This role focuses on optimizing asset performance, administering contract compliance, and coordinating across internal and external stakeholders to ensure safe, reliable, and optimized operations. Main Responsibilities - Monitor and manage the operational and financial performance of an assigned portfolio of solar assets, serving as the primary internal point of contact for day-to-day asset oversight. - Track asset-level P&L, operating expenses, and budget variance analysis; escalate material deviations with recommended corrective actions. - Coordinate with O&M service providers to prioritize and resolve operational anomalies and equipment failures in a timely manner, with a focus on minimizing generation loss and protecting revenue. - Review and validate O&M provider performance against contractual KPIs and service level agreements; support formal performance review processes. - Monitor plant performance and analyze production data to identify underperformance trends and root causes. - Support the management of PPAs, interconnection agreements, O&M contracts, and EPC warranty provisions, ensuring counterparty obligations are met and contractual rights are preserved. - Manage warranty claims and equipment defect notifications in coordination with OEMs and EPC contractors; track resolution timelines and outcomes. - Prepare and deliver accurate monthly and quarterly performance reports and dashboards for leadership and external stakeholders, as required. - Ensure assigned assets maintain compliance with applicable NERC/FERC requirements, local permitting conditions, environmental obligations, and utility interconnection protocols. - Support asset commissioning and COD transitions, coordinating the intake of project documentation, data systems, contracts, and operational handover from development and construction teams. - Contribute to the identification and evaluation of asset optimization opportunities, including curtailment reduction, availability improvement, and O&M cost management. - Maintain accurate and up-to-date asset records including site documentation and contract repositories. Qualifications - Proven experience with Microsoft Office, including advanced proficiency in PowerPoint & Excel. - Strong attention to detail and organizational skills. - Effective written and verbal communication skills. - Ability to manage multiple priorities in a dynamic environment. - Analytical and problem-solving mindset. - Demonstrated collaborative partnerships with peers, management, and vendors. Requirements - Bachelor's Degree in Engineering, Science, Mathematics, or Finance required. - 1–3 years of relevant professional experience (renewable energy preferred). - Experience with data analysis, reporting, or project coordination is preferred. Our Interview Process - Introductory Interview with our recruiter. - Hiring Manager Interview to dive into technical skills and behavioral questions. - Panel Interview to assess cross-functional skills and dive deeper into technical skills. - Executive Interview to answer high-level questions about SRC and the team.

Role Description We are seeking an experienced Business Analyst with deep expertise in Utility Billing and Customer Service Systems (CSS) to support enterprise-level initiatives within a utility services environment. This role requires strong SDLC knowledge, stakeholder management expertise, and the ability to bridge business and technical teams while driving requirements, testing, and process improvement activities. Location: Remote Duration: 9 months Key Responsibilities: - Gather, analyze, and document business and functional requirements for utility billing and CSS-related initiatives. - Lead requirement workshops and collaborate with stakeholders across business and technical teams. - Perform impact analysis and gap analysis to identify risks, dependencies, and improvement opportunities. - Map business processes, workflows, and use cases related to utility billing, finance, and service order management. - Maintain requirements traceability throughout the project lifecycle. - Partner with development teams, QA teams, and vendors to ensure successful solution delivery. - Support User Acceptance Testing (UAT), including test planning, defect tracking, and validation activities. - Prepare project metrics, testing reports, and status updates across all project phases. - Serve as a liaison between lines of business and technical teams to ensure alignment and effective communication. Qualifications - 10+ years of Business Analyst experience. - Strong expertise in Utility Billing Systems and Customer Service Systems (CSS). - Experience with SDLC methodologies and Application Development Management (ADM). - Strong requirements gathering, documentation, and process mapping skills. - Hands-on experience with JIRA, Xray, DBeaver, and SQL. - Excellent impact analysis and gap analysis capabilities. - Strong stakeholder management and workshop facilitation experience. - Exceptional analytical, communication, and organizational skills. - Ability to work effectively in a remote, cross-functional environment. Requirements - Experience supporting enterprise utility operations and billing transformations. - Familiarity with finance, customer service, and service order management workflows. - Experience collaborating with technical teams and third-party vendors. Education - Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field preferred. - Equivalent combination of education and relevant experience will be considered. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $45.00 to $60.00/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered. Company Description CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society.

• Взаємодіяти з внутрішніми та зовнішніми замовниками: від першого контакту до передачі готового рішення. • Збирати, аналізувати та систематизувати бізнес-вимоги, визначати реальні потреби бізнесу за запитами. • Проводити discovery-сесії, інтерв’ю та воркшопи з бізнес-користувачами. • Управляти очікуваннями замовників щодо функціоналу, термінів реалізації та обмежень платформи. • Презентувати готові рішення, збирати та опрацьовувати зворотний зв’язок. • Формувати функціональні специфікації, технічні завдання та описувати бізнес-процеси (AS-IS / TO-BE). • Декомпозувати вимоги на User Stories та Tasks з acceptance criteria. • Описувати інтеграційні сценарії, потоки даних та взаємодію між системами. • Формувати матриці ролей та прав доступу для рішень на базі Dataverse. • Співпрацювати з командою розробки: уточнювати вимоги, брати участь у плануванні та пріоритизації backlog. • Проводити User Acceptance Testing (UAT) разом із замовниками. • Аналізувати дефекти, створювати bug-reports та контролювати відповідність реалізованого функціоналу вимогам. • Брати участь у Sprint Review та ретроспективах. • Вести проєктну документацію, базу знань та створювати інструкції для користувачів. • Аналізувати ефективність впроваджених рішень та готувати звітність для менеджменту щодо статусів проєктів, ризиків і метрик.