• Support and maintain recruiting workflows and operational processes within Greenhouse ATS • Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition • Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility • Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies • Build, maintain, and validate TA dashboards, reports, and operational metrics • Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics • Audit recruiting data to ensure reporting accuracy and operational integrity across systems • Help maintain alignment across Greenhouse, Jira, and TA reporting workflows • Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards • Support operational audits and recruiting process governance initiatives • Monitor recruiting operational health and proactively identify opportunities for process improvement • Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency • Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements • Support change management and operational scaling efforts as TA continues to evolve

Role Description The Operations Team Member ensures day-to-day administrative, leasing, compliance, and reporting operations run smoothly across multiple manufactured housing communities. This role is execution-focused, detail-driven, and critical to maintaining operational accuracy, speed, and consistency. Core Responsibilities - Leasing & Resident Administration - Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager - Upload and organize resident documents (IDs, income proof, applications, agreements) - Track lease expirations and flag renewals in advance - Process resident info sheets and verify completeness - Background Checks & Compliance - Run and track background & credit checks - Record approvals/denials per Fair Housing guidelines - Maintain audit-ready files for every resident - Support compliance with HUD, state, and park-level rules - Charges, Billing & Collections Support - Post rent, utilities, late fees, and one-time charges accurately - Assist with water, sewer, trash, and power billing setups - Identify and flag NSFs, delinquencies, and discrepancies - Coordinate with accounting on corrections and reconciliations - Maintenance & Work Order Support - Create and update work orders in Rent Manager - Track status and follow up with Community Managers - Upload invoices, notes, and before/after photos - Help ensure maintenance hours are logged correctly - Reporting & Data Accuracy - Prepare weekly and monthly reports, including: - Occupancy - Delinquencies - Move-ins / Move-outs - Leasing pipeline - Validate data accuracy across RM and Google Sheets - Highlight exceptions, trends, and risks proactively - Communication & Coordination - Serve as back-office support for onsite Community Managers - Communicate clearly via Slack and email - Escalate issues with context and documentation - Maintain professional, calm, and solution-oriented communication Key Performance Indicators (KPIs) - Data accuracy rate: ≥ 99% - Lease processing turnaround: ≤ 24 hours - Background check completion: Same business day - Billing error rate: Near zero - Report timeliness: 100% on time - Slack responsiveness: Within agreed SLA Qualifications - 2+ years in real estate back-office, property management, or operations - Prior experience supporting U.S. clients preferred - Calm under pressure, execution-focused, and dependable - “Gets things done right the first time” Requirements - Technical - Strong proficiency in Rent Manager (RM) or demonstrated ability to learn quickly - Google Sheets, Docs, Drive (intermediate to advanced) - Working knowledge of U.S. leasing, billing, and compliance concepts - Behavioral - Extremely detail-oriented - Process-driven and organized - High integrity with confidential data - Proactive problem-solver - Comfortable supporting multiple communities simultaneously Work Expectations - U.S. Central Time overlap required - Daily time tracking (Hubstaff or equivalent) - Strict adherence to SOPs - Zero tolerance for data manipulation or shortcuts Growth Path - Senior Operations Specialist - Operations Lead / Team Supervisor - Specialized roles (RM Expert, Compliance Lead, Billing Lead)

• Own the day-to-day execution of the IT operations program • Turn compliance and security architecture into auditable, reliable operations • Manage systems across Entra ID, Intune, SharePoint, Azure, and Google Cloud Platform • Ensure compliance-grade IT operations for engagement with regulators and investors • Build auditable controls, controlled-data architecture, and operational discipline • Make decisions that support the company's data, identity, and endpoint posture • Run a Jira help desk and coordinate cybersecurity incident response

Role Description Waymo's supply chain and manufacturing teams are making the cars of the future a reality. This role will report to the Director of Supply Chain Planning and Logistics. - Design, stand up, and manage end-to-end buy-sell vehicle operations, including ownership transfer, invoicing flows, and fulfillment execution. - Serve as the subject matter expert for partner-facing related vehicle buy-sell activities. - Demonstrate sound business decision making aligned with company goals. - Own and evolve the systems and tools that support vehicle buy-sell and fulfillment operations. - Own operational processes supporting vehicle purchasing, sales, and transfers, ensuring alignment with Waymo’s supply and demand plans. - Collaborate with internal stakeholders across Supply & Demand, Business Development, Legal, Finance, Accounting, Tax, Trade & Compliance, and Partner Management to ensure buy-sell structures are scalable and compliant. - Develop and document standard operating procedures for vehicle fulfillment and commercial transactions. - Track and report on key operational and financial metrics, identifying risks, gaps, and opportunities for optimization. - Support contract development and execution by translating commercial terms into operationally executable processes. - Identify opportunities to automate, simplify, and scale fulfillment operations as Waymo’s fleet and markets expand. Qualifications - 10+ years of experience in buy-sell operations, fulfillment operations, finished goods planning, S&OP, commercial operations, or vehicle lifecycle management, preferably in automotive, mobility, or hardware-based technology companies. - Hands-on experience setting up or managing buy-sell or resale. - Strong understanding of financial flows, including pricing, invoicing, revenue recognition considerations, and cost modeling. - Experience operating in complex, fast-moving environments with multiple stakeholders and dependencies. - Strong program management, problem-solving, and communication skills. - Familiarity with trade compliance, import/export considerations, or multi-market vehicle fulfillment. - Ability to balance strategic thinking with operational execution and attention to detail. - Experience in operational and financial risk assessment and the design of internal controls. Requirements - MBA is a plus. Benefits - Waymo employees are eligible to participate in Waymo’s discretionary annual bonus program. - Equity incentive plan. - Generous Company benefits program, subject to eligibility requirements. Salary Range $200,000 — $254,000 USD