Role Description The Operations Team Member ensures day-to-day administrative, leasing, compliance, and reporting operations run smoothly across multiple manufactured housing communities. This role is execution-focused, detail-driven, and critical to maintaining operational accuracy, speed, and consistency. Core Responsibilities - Leasing & Resident Administration - Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager - Upload and organize resident documents (IDs, income proof, applications, agreements) - Track lease expirations and flag renewals in advance - Process resident info sheets and verify completeness - Background Checks & Compliance - Run and track background & credit checks - Record approvals/denials per Fair Housing guidelines - Maintain audit-ready files for every resident - Support compliance with HUD, state, and park-level rules - Charges, Billing & Collections Support - Post rent, utilities, late fees, and one-time charges accurately - Assist with water, sewer, trash, and power billing setups - Identify and flag NSFs, delinquencies, and discrepancies - Coordinate with accounting on corrections and reconciliations - Maintenance & Work Order Support - Create and update work orders in Rent Manager - Track status and follow up with Community Managers - Upload invoices, notes, and before/after photos - Help ensure maintenance hours are logged correctly - Reporting & Data Accuracy - Prepare weekly and monthly reports, including: - Occupancy - Delinquencies - Move-ins / Move-outs - Leasing pipeline - Validate data accuracy across RM and Google Sheets - Highlight exceptions, trends, and risks proactively - Communication & Coordination - Serve as back-office support for onsite Community Managers - Communicate clearly via Slack and email - Escalate issues with context and documentation - Maintain professional, calm, and solution-oriented communication Key Performance Indicators (KPIs) - Data accuracy rate: ≥ 99% - Lease processing turnaround: ≤ 24 hours - Background check completion: Same business day - Billing error rate: Near zero - Report timeliness: 100% on time - Slack responsiveness: Within agreed SLA Qualifications - 2+ years in real estate back-office, property management, or operations - Prior experience supporting U.S. clients preferred - Calm under pressure, execution-focused, and dependable - “Gets things done right the first time” Requirements - Technical - Strong proficiency in Rent Manager (RM) or demonstrated ability to learn quickly - Google Sheets, Docs, Drive (intermediate to advanced) - Working knowledge of U.S. leasing, billing, and compliance concepts - Behavioral - Extremely detail-oriented - Process-driven and organized - High integrity with confidential data - Proactive problem-solver - Comfortable supporting multiple communities simultaneously Work Expectations - U.S. Central Time overlap required - Daily time tracking (Hubstaff or equivalent) - Strict adherence to SOPs - Zero tolerance for data manipulation or shortcuts Growth Path - Senior Operations Specialist - Operations Lead / Team Supervisor - Specialized roles (RM Expert, Compliance Lead, Billing Lead)

• Own the day-to-day execution of the IT operations program • Turn compliance and security architecture into auditable, reliable operations • Manage systems across Entra ID, Intune, SharePoint, Azure, and Google Cloud Platform • Ensure compliance-grade IT operations for engagement with regulators and investors • Build auditable controls, controlled-data architecture, and operational discipline • Make decisions that support the company's data, identity, and endpoint posture • Run a Jira help desk and coordinate cybersecurity incident response

Role Description Waymo's supply chain and manufacturing teams are making the cars of the future a reality. This role will report to the Director of Supply Chain Planning and Logistics. - Design, stand up, and manage end-to-end buy-sell vehicle operations, including ownership transfer, invoicing flows, and fulfillment execution. - Serve as the subject matter expert for partner-facing related vehicle buy-sell activities. - Demonstrate sound business decision making aligned with company goals. - Own and evolve the systems and tools that support vehicle buy-sell and fulfillment operations. - Own operational processes supporting vehicle purchasing, sales, and transfers, ensuring alignment with Waymo’s supply and demand plans. - Collaborate with internal stakeholders across Supply & Demand, Business Development, Legal, Finance, Accounting, Tax, Trade & Compliance, and Partner Management to ensure buy-sell structures are scalable and compliant. - Develop and document standard operating procedures for vehicle fulfillment and commercial transactions. - Track and report on key operational and financial metrics, identifying risks, gaps, and opportunities for optimization. - Support contract development and execution by translating commercial terms into operationally executable processes. - Identify opportunities to automate, simplify, and scale fulfillment operations as Waymo’s fleet and markets expand. Qualifications - 10+ years of experience in buy-sell operations, fulfillment operations, finished goods planning, S&OP, commercial operations, or vehicle lifecycle management, preferably in automotive, mobility, or hardware-based technology companies. - Hands-on experience setting up or managing buy-sell or resale. - Strong understanding of financial flows, including pricing, invoicing, revenue recognition considerations, and cost modeling. - Experience operating in complex, fast-moving environments with multiple stakeholders and dependencies. - Strong program management, problem-solving, and communication skills. - Familiarity with trade compliance, import/export considerations, or multi-market vehicle fulfillment. - Ability to balance strategic thinking with operational execution and attention to detail. - Experience in operational and financial risk assessment and the design of internal controls. Requirements - MBA is a plus. Benefits - Waymo employees are eligible to participate in Waymo’s discretionary annual bonus program. - Equity incentive plan. - Generous Company benefits program, subject to eligibility requirements. Salary Range $200,000 — $254,000 USD

• CLD of record for all clinical laboratory licenses. • Manages other CLDs, and ensures appropriate and timely cross-functional support from the CLD team to the rest of the CLO team as needed and requested: Compliance/Quality, Clinical and Technical functions within CLO and applicable to CLIA, CAP, CLEP regulations. • Manages the Technical Production group that provides RUO data QC, assay health assessments and related technical troubleshooting and support to the CLDs, VP MLO/Head Clinical Laboratory Director, and CLO function as a whole. • Develops deep system and function knowledge for assay data QC and clinical reporting activities. • Collaborates with the Laboratory Operations Staff and clinical services to ensure timely and accurate result reporting. • Proactively develops and shares dashboards indicating status and alerts for clinical diagnostic turnaround and Clinical and technical functions. • Develops clinical knowledge for assays in the production laboratory and provides consults to ordering physicians, leverages team to cover consults for all assays in clinical production. • Supports, and coordinates schedules for daily clinical data QC to ensure needed coverage. • Manages clinical reporting activities and capacity planning for the group to ensure staffing levels are appropriate to meet forecasted need. • Hires, onboards, mentors, trains and retains talented staff to cover required strategic and tactical needs of the group and the organization. • Manages time of self and team, delegates and tracks work and related projects to ensure effective and efficient delivery on schedule, per agreed timelines. • Builds good working relationships with the Medical Affairs team, Clinical Services and others, as needed to be effective and efficient with respect to Clinical team needs. • Acts as a trusted advisor across the company and is recognized as a functional expert for the Clinical Laboratory Director team. • Represents the CLD functions on product development teams, as needed and appropriate, leverages team to support such activities, including but not limited to: clinical report content and approval, clinical data QC and reporting software requirements, input and approval for key assay design and process requirements and decisions, review and approval of analytical and clinical studies. • Ensures inspection readiness and proactively address quality and compliance issues by performing periodic internal audits of the CLO lab for CLIA/CAP/CLEP compliance. • Serves as a liaison for Adaptive during inspection by external agencies and pharma partners. • Collaborates closely with senior leaders to provide cohesive direction towards company and CLO goals and supports company strategy both internally and externally. • Able to navigate complex situations and problems through to resolution, and propose appropriate and compliant solutions. • Influences the opinions and decision-making of others, including executives and makes appropriate decisions that affect the success of the CLD team and CLO as a whole. • Works cross-functionally with relevant teams to optimize resource use, build relevant relations and ensure effective cross-functional communication and alignment. • Contributes to continuous improvement initiatives by championing and, when applicable, leading opportunities to improve quality and efficiency for Clinical activities, champions operational improvements to reduce CLD workload. • Support LIMS Development in collaboration with the software team (e.g., generates user requirements, UAT cases and plans, completes test plans), reviews and approves related documents for system features and enhancements, as required/requested. • Author and/or approve documents relevant to the clinical aspects of the CLD role. • Collaborates with VP MLO, and Head Clinical Laboratory Director to develop and continuously improve day-to-day operations and ensure cross-functional alignment with other CLO groups, as requested. • Upholds clinical laboratory best practices and complies with applicable regulations. • Promotes a positive work environment while supporting management and business goals. • Regulatory responsibilities of “Laboratory Director” for high complexity testing as defined by 42CFR493.1445 and the College of American Pathologist Director Assessment Checklist. • Regulatory responsibilities (when delegated) of “Technical Supervisor” for high complexity testing as defined by 42CFR493.1451. • Regulatory responsibilities of “Clinical Consultant” for high complexity testing as defined by 42CFR493.1457. • Regulatory responsibilities per Good Laboratory Practices (GLP).