• Provide clinical subject matter expertise (SME) support for hold resolution. • Communicate with clients to resolve clinical issues related to test orders. • Review genetic test orders to verify appropriateness, prevent redundant or unnecessary testing, and ensure the most clinically relevant testing is performed. • Resolve discrepancies or missing information in collaboration with clients to ensure compliance with clinical protocols and prevent delays in testing and reporting. • Accurately document order details and updates into internal systems to support downstream test processing. • Assume personal responsibility for routine administrative tasks and support team efforts aligned with corporate and departmental Objectives and Key Results (OKRs). • Demonstrate proficiency in internal systems to track, document, and communicate hold resolution. • Maintain high quality client support with accuracy and meet workload targets with attention to detail and professionalism. • Meet or exceed productivity standards as assigned by team lead.

• Conduct telephonic screenings, brief interventions, and refer members to appropriate eating disorder treatment • Apply active listening, psychoeducation, and motivational interviewing to support member goals • Coordinate care plans and facilitate referrals within the Spring Health network • Provide crisis management and safety planning as needed • Maintain accurate and timely documentation within internal systems and EHR • Collaborate with cross-functional teams (care support, provider ops, billing, etc.) • Contribute to program development, team onboarding, and process improvements

• Conduct and manage environmental investigations, soil and groundwater remediation, soil gas and indoor air evaluations, etc., for a variety of clients with complex technical and regulatory issues • Meet with clients and regulatory agencies, including the US Environmental Protection Agency, the Department of Toxic and Substances Control, the Regional Water Quality Control Board and local Environmental Health agencies. • Write and review remedial documents and reports such as feasibility studies, remedial and/or corrective action plans, remedial design documents, remedial progress and completion reports, etc. • Design and negotiate remedial solutions for contaminated soil and ground water • Direct the production of maps and plans in digital format using GIS. • Maintain chemical, stratigraphic, and other data and mine data to produce various representations, including time-series graphs. • Conduct statistical evaluations of groundwater data, including trend analyses, intra-well comparisons, and inter-well comparisons. • Coordinate the investigation of field work for client projects including scheduling and oversight of utility locating, excavation, and drilling firms • Assist in mentorship and training of junior staff in field procedures, data management, and GIS production. • Meet or exceed client’s scope, budget, and schedule expectations • Evaluate sample results and develop tables and figures for technical reports • Write and review proposals • Mentor, train, and oversee scientific staff and ensure quality work product • Ensure project work is completed safely while maintaining quality and integrity of work and data • Actively develop your own career growth

• Review case load and prepare technology for patient services • Navigate schedule for the day to partner with in-home clinical team members • Make connections with a diverse range of patients while collecting relevant information • Conduct thorough health risk assessments, medication reviews, and provide educational information • Work directly with Sprinters to evaluate vital signs and address patient needs • Provide comprehensive care coordination including preventive care interventions and documentation