As a leading full-service global CRO, we work to create solutions that advance new treatments from discovery to reality.
Commercial IT Business Partner
Location
North Carolina
Posted
25 days ago
Salary
0
Seniority
Lead
Job Description
Commercial IT Business Partner
Worldwide Clinical Trials
• Serve as the primary IT liaison to Sales, Marketing, Business Development, and Commercial Operations • Develop and maintain a multi-year commercial technology roadmap aligned to business growth and customer lifecycle strategies • Lead enablement and optimization of commercial systems across the lead-to-cash lifecycle • Partner with Marketing on campaign tools, lead management, scoring, and digital engagement platforms • Support Sales on opportunity management, forecasting, account planning, territory/quota solutions, and CRM workflows • Act as the functional owner for Salesforce, driving requirements, backlog prioritization, release planning, and adoption • Manage stakeholder communications, expectation setting, and governance structures
Job Requirements
- 7+ years of experience in IT Business Partnering, Commercial Systems, or similar roles
- Strong knowledge of the commercial technology ecosystem and lead-to-cash processes
- Hands-on experience with Salesforce (Sales Cloud required; experience with CPQ, Service Cloud, or Marketing integrations preferred)
- Proven experience translating business needs into scalable technical solutions
- Experience working with cross-functional stakeholders
- Bachelor's Degree in IT or related fields
Benefits
- Diverse and inclusive environment
- Cohesive and supportive teams
- Employee recognition programs
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