This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Ready To Design Migration Solutions That Make Complex Migrations Feel Seamless? Why This Role Matters Platform migrations fail when the technical design doesn't align with how clients actually work. As our Migration Solution Designer, you'll bridge the gap between complex technical capabilities and real-world client needs, designing end-to-end migration solutions that clients understand and embrace. You'll conduct comprehensive gap analyses, lead client-facing solution demonstrations, and translate technical possibilities into clear implementation roadmaps. Your ability to showcase digital member, employer, and broker experiences while partnering across Account Management, Product, and Technology teams directly determines whether clients see migrations as seamless upgrades or disruptive obstacles. What You'll Actually Do - Conduct comprehensive gap analyses: - Assess differences between current-state and future-state service and digital experiences at the group level to identify solution requirements and migration challenges. - Design migration solutions: - Create solutions that address claims administration, eligibility, benefits configuration, data ingestion, reporting and analytics, and digital experience needs for transitioning clients. - Lead solution demonstrations: - Present client-facing demonstrations focused on digital portals, tools, and workflows, highlighting impact on client and member service delivery. - Translate design into requirements: - Partner with Business Analysts to convert solution designs into clear client requirements documentation for implementation teams. - Ensure accurate execution: - Collaborate with Business Analysts and Project Managers to verify solution designs are implemented accurately and meet client expectations. - Identify and mitigate risks: - Proactively flag risks, dependencies, and constraints within proposed solutions while recommending mitigation strategies to keep projects on track. - Serve as subject matter expert: - Provide expertise on claims ecosystem and digital platform capabilities while aligning solutions with product roadmap direction. Qualifications - Bachelor's degree in business, healthcare administration, information systems, or related field, or equivalent experience - 5+ years experience in solution design, implementation, or configuration within healthcare, insurance, or TPA environment - Experience in TPA or payor environments strongly preferred - Background supporting claims platforms and digital member/employer solutions - Strong understanding of employer benefits administration systems and digital engagement platforms - Ability to conduct and document detailed gap analyses and solution designs - Proficiency in presenting and demonstrating solutions in client-facing engagements - Ability to translate technical capabilities into client-friendly language and actionable solutions - Strong analytical, problem-solving, and documentation abilities Benefits - Competitive base salary and benefits effective day one - Comprehensive medical and dental through our own health solutions (yes, we use what we build) - Unlimited PTO—rest and recharge time is non-negotiable - Mental health support, retirement planning, and financial protection - Professional development with clear career progression and learning budgets - Mission-driven culture where diverse perspectives drive real impact on people's health

• Deliver training for users on core Cargas Energy modules • Support system setup, configuration, and implementation • Troubleshoot routine issues and escalate complex situations • Participate in software testing and document results • Maintain accurate customer and system documentation • Complete project tasks within timelines and budgets • Collaborate with consultants and project teams • Communicate clearly with customers and internal teams • Build knowledge of Cargas Energy functionality and integrations

• Collaborate with theater-level sales leadership to develop and execute sales strategy, technology positioning, and execution priorities. • Play the role of evangelist, thought leader, mentor, and influencer for customers and their SE team. • Empower the team to think beyond the routine, embrace a customer success centric sales approach. • Coach, mentor and guide their team in achieving their goals. • Hold yourself and the team to the highest standards of conduct. • Hire, onboard, develop and retain a strong, diverse, and inclusive team that is truly representative of the F5 culture. • Identify and assess technical and soft skill requirements of their SE team and provide opportunities, resources, and guidance to build and develop their capabilities. • Effectively partner with regional sales leaders to prioritize and execute towards their regional Sales strategies. • Develop and communicate the F5 solutions’ value proposition to customers and partners. • Work with their Solutions Engineers and corresponding account managers, providing support during different stages of the sale process. • Contribute to press articles, interviews and promoting views on transformation of business through usage of technology. • Develop and maintain strategic business engagement plans in partnership with internal product, field sales enablement teams, customers, and partners. • Identify strategic use cases and differentiators for F5’s solutions and engage with key product leaders to develop technical sales enablement strategies.

Role Description The Principal Solutions Architect – AI & Deployment plays a key role in helping customers deploy, operate, and scale our platform across both on‑premises and cloud environments. This position blends deep technical expertise with strong customer engagement skills to ensure successful Proof‑of‑Concepts (PoCs), smooth production deployments, and long‑term platform adoption. You’ll work closely with Engineering, Product, and Professional Services teams to deliver predictable, repeatable, and high‑quality deployment experiences. Key Responsibilities - Lead deployments of self‑managed, Kubernetes‑based environments across on‑prem and cloud infrastructures. - Guide customers through environment readiness, hardware sizing, networking, and configuration requirements. - Install and configure operators, licenses, and supporting platform components. - Partner with Product, Engineering, and Professional Services to clarify requirements, success criteria, and deployment patterns. - Plan and execute PoCs, including scoping, milestones, communication cadence, and technical validation. - Conduct architecture reviews focused on scalability, reliability, security, and operational best practices. - Troubleshoot installation, orchestration, and runtime issues across Kubernetes, containers, and distributed systems. - Develop and maintain deployment guides, runbooks, reference architectures, and best‑practice documentation. - Support customer demos and technical walkthroughs using real or representative datasets. - Manage expectations around performance, reliability, and operational boundaries throughout the engagement lifecycle. - Maintain clear engagement plans, status updates, and decision logs to ensure alignment across teams. Qualifications - 15+ years of experience building, creating complex solutions. - Hands‑on experience deploying and operating software on Kubernetes (on‑prem and cloud). - Strong Linux fundamentals and experience with containerization technologies. - Experience sizing and configuring environments for data‑intensive or distributed systems. - Familiarity with distributed databases; graph or multi‑model database experience is a plus. - Strong communication skills with the ability to lead technical discussions and guide customers through complex decisions. - Proven ability to troubleshoot performance, capacity, and operational issues in production‑grade environments. - Experience running PoCs end‑to‑end, including planning, execution, and success measurement. - Comfortable using modern collaboration tools (ClickUp, Slack, etc.). Preferred Qualifications - Experience with AI/ML workflows, RAG/GraphRAG, vector search, or agent‑based architectures. - Background in Professional Services, customer‑facing engineering, or deployment engineering. - Knowledge of licensing models, key management, or enterprise security practices. - Experience with distributed systems, NoSQL databases, or multi‑model data platforms. Benefits - Flexible working arrangements: remote work or office locations in San Francisco and Cologne. - Diverse team from 5 different continents and more than 20 countries. - Commitment to a workplace free of discrimination and harassment. - Encouragement for individuals from all backgrounds to apply.