Arango

Director of Channel & VAR Partnerships About Arango At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they didn’t understand the context needed to deliver accurate answers. Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency. The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs. We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale..We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. If you’re excited about shaping the future of Contextual AI, come build with us. Location: US (Remote, with frequent travel — up to 50–75%) - prefer East Coast Reports to: VP of Sales Compensation: Base + Variable (Quota-Carrying Role) About the Role We’re entering a new phase of growth and expanding from the partner foundation we already have in place. We’re seeking a Director of Channel & VAR Partnerships to build on this foundation and take our channel program to the next level. This is a front-line, quota-carrying individual contributor role focused on recruiting, developing & enabling partners who can identify new opportunities, influence active deals and drive expansion within our customer base. This is not a passive BD or Alliances role - we are looking for a hands-on channel builder responsible for creating a repeatable, scalable revenue engine through the VAR ecosystem. You’ll collaborate closely with Sales, Marketing, Product, and RevOps to ensure partners become a consistent and strategic driver of pipeline and closed revenue. Key Responsibilities Channel & VAR Strategy - Build and execute a channel strategy that focuses on new pipeline generation & partner-influenced revenue. - Own a quota tied directly to partner-sourced and partner-influenced bookings. - Expand on the current partner foundation by adding net-new, high-impact VARs and regional integrators. - Define tiering, partner expectations, and clear enablement paths to ensure scalable enagement. Partner Recruitment & Activation - Identify, recruit, onboard, and activate VARs and channel partners across North America and EMEA. - Build certification, training, and readiness programs that enable partners to generate demand and co-sell quickly. - Drive partner activation and ensure rapid progression from onboarding to active pipeline creation. Field Selling & Co-Sell Execution - Work shoulder-to-shoulder with AEs and SEs on partner-sourced and partner-influenced opportunities. - Run account mapping sessions, joint pipeline reviews, and opportunity strategy meetings with partners and internal teams. - Oversee deal registration, routing, attribution, and alignment to ensure clarity and frictionless execution. - Partner with Marketing on campaigns, partner events, webinars, and other demand-gen initiatives. Ecosystem Expansion - Build on the existing ecosystem to include VARs, OEMs, and regional integrators that accelerate revenue in our core verticals. - Launch repeatable partner programs including incentives, MDF, and joint business planning. - Represent the company at partner events, industry conferences, and regional field engagements. Operational Excellence - Work with RevOps to operationalize partner processes in CRM and PRM systems - Establish and manage partner performance metrics, dashboards, and QBR cadences that track performance and pipeline impact. - Continuously refine channel processes to improve partner responsiveness, enablement quality & co-sell maturity. What We’re Looking For - 8-12+ years in channel, VAR, ecosystem or partner roles with direct accountability to pipeline and revenue growth. - Willingness to travel 50 - 75% for partner recruitment, training, and field engagements & events. - Demonstrated experience building (not inheriting) channel or VAR programs that drove measurable revenue. - Proven success in a quota-carrying partner/channel IC role. - Strong understanding of VAR motions, distribution models, partner incentives, and co-sell workflows. - Ability to influence field teams, drive opportunity alignment, and open new routes to market through partners. - Excellent communicator with strong relationship-building and executive-presence skills. - Technical aptitude to demo and enable partners is a strong plus. - Experience with major cloud vendors or tech alliances is helpful, but this role is not limited to alliances. Success Metrics Quota attainment: Partner-sourced and partner-influenced revenue contribution. Pipeline growth: Volume and quality of new opportunities generated by VARs and channel partners. Partner activation: Number of certified, trained & actively selling partners. Ecosystem expansion: Growth in active VARs, partner coverage & regional reach Operational maturity: Effective tiering, deal registration, PRM processes & enablement cadence. Field impact: Increased AE-partner collaboration and improved win rates through co-sell motions Why Join Us If you're ready to make a massive impact, come own and build our global partnerships and alliances function from the ground up! This is a high-impact role where you will carry a quota and directly influence revenue through ecosystem-led growth. You'll work closely with a world-class leadership team across Sales, Product, Marketing, and the Executive suite to define our global Go-to-Market expansion strategy. Expect to collaborate with top-tier partners like NVIDIA and AWS to co-develop cutting-edge solutions. If you thrive in a high-energy, entrepreneurial environment where your execution directly shapes company growth, this is the place for you. Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The global minds of Arango come from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

About Arango At Arango we're on a mission to make working with complex data simple, powerful, and AI-ready. Based in California and in Cologne (with a global team), we’re building a cutting-edge data platform that helps organizations bring all their data together — graph, document, key/value, full-text, and vector search — in one engine. Why does that matter? Because it means developers and data teams can build next-gen AI applications like RAG, knowledge graphs, and smart agents — without gluing together a bunch of tools that were never meant to work together. Our platform makes it easy to work with any kind of data-structured, semi-structured, or unstructured, and it gives teams everything they need to build faster, smarter, and with way more context. From our easy-to-learn AQL query language to modern integration tools, we’re here to help teams grow and scale with AI. Sounds exciting? We think so too. Come join us and help shape the future of data. Location: Central Timezone Only candidates located in the Central Time Zone (U.S.) will be considered for the position. While this is a work-from-home role, some travel to client locations will be required. You Will: - Craft and deliver outstanding technical presentations and architecturally sound demonstrations of Arango and its GenAI suite for clients. - Deliver demonstrations, drive Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers, often in comparison to other (NoSQL) database technologies and other Machine Learning/AI enterprise solutions. - Utilize existing skillset and acquired Arango knowledge to build functional demos for various use cases that incorporate the core database as well as GenAI capabilities. - Evangelize Arango’s GenAI suite & core DB to prospects and potentially in 3rd party presentations and panel discussions designed to generate awareness. - Solve technical problems of our (potential) clients with the best solution. - Work closely with the Sales team in the US and Europe, participating in client meetings. - Contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows, and other marketing-related events in this area - Communicate with and contribute to the worldwide Arango community. - Other duties as assigned from time to time. Your Skills: - Bachelor's degree in Computer Science or relevant experience - 5+ years of experience in a technical sales or consulting capacity with enterprises, focusing on AI solutions, databases, data warehouses, big data systems, analytics, and machine learning. - Technical understanding of data and AI/ML tooling, workflows, and trends in an enterprise setting - Experience or knowledge of vector, NoSQL databases, and/or distributed database systems - Experience building and integrating LLMs, extra points for Retrieval-Augmented Generation (RAG) systems - Strong Architecture skills - ie, mapping a business to technical requirements and understanding multiple components to build a solution - Proficiency in Python and SQL - Working knowledge of Graph analytics/data science algorithms, ML tasks like Node Classification, Node Similarity, Link Prediction, and related concepts. - Knowledge of key infrastructure stacks (AWS, Linux, Docker, Kubernetes, etc.) - Experience with various operating systems (Linux, Windows), cloud, and data storage - High-energy, upbeat, tenacious team player with outstanding interpersonal skills - Others would describe you as a self-starter and a perpetual learner - Strong understanding of the sales process - Fluent in English, both verbal and written Extra points for: - Experience with Graph databases or frameworks Why Join Arango Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The Arango team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

Role Description The Marketing team at Arango is responsible for driving awareness, engagement, and demand for the Arango Contextual Data Platform across developers, data engineers, and enterprise teams building AI applications. We are looking for a Marketing Intern to support initiatives across: - demand generation - product marketing - content creation - social media - design support This role is ideal for someone who wants hands-on experience working across multiple marketing functions at a fast-growing AI and data infrastructure company. You will collaborate with marketing, product, and leadership to help execute campaigns, create content, support product launches, and contribute to the overall growth of Arango’s brand and pipeline. This is a great opportunity to gain exposure to AI, developer marketing, and B2B SaaS marketing while building real marketing assets and campaigns. Responsibilities - Demand Generation - Support the execution of demand generation campaigns across email, social media, events, and digital channels. - Assist with campaign tracking, reporting, and documentation. - Help coordinate webinars, virtual events, and marketing campaigns. - Product Marketing - Support the development of product messaging and positioning materials. - Help create product collateral such as solution briefs, product pages, and presentations. - Assist with product launch materials and announcements. - Content Marketing - Help develop blog posts, articles, and marketing content related to AI, data infrastructure, and developer platforms. - Assist with editing, formatting, and publishing content across channels. - Support the development of case studies and customer stories. - Social Media - Assist in managing and growing Arango’s social media presence. - Help draft posts, schedule content, and track engagement. - Monitor trends in AI, databases, and developer ecosystems. - Design Support - Assist with creating simple visual assets such as social graphics, blog images, and presentation slides. - Support the design of marketing collateral using tools like Figma, Canva, or similar platforms. Qualifications - Current enrollment in a Bachelor’s or Master’s degree program in Marketing, Communications, Business, Design, or a related field. - Available for a part-time 12-week internship, working 10-15 hours per week. - Strong written and verbal communication skills. - Interest in AI, technology, or startups. - Ability to manage multiple projects and work in a fast-moving environment. - Strong attention to detail and organizational skills. Requirements - Experience creating marketing content or social media campaigns. - Basic design skills using Canva, Figma, Adobe, or similar tools. - Familiarity with B2B SaaS marketing or developer-focused products. - Interest in AI, data platforms, or databases. - Experience with HubSpot, Webflow, WordPress, or marketing automation tools. Benefits - Contributing to cutting-edge AI and data infrastructure. - Collaborating with experienced engineers, marketers, and product leaders. - Helping shape how enterprises build AI-powered applications.

About Arango At Arango we're on a mission to make working with complex data simple, powerful, and AI-ready. Based in California and in Cologne (with a global team), we’re building a cutting-edge data platform that helps organizations bring all their data together — graph, document, key/value, full-text, and vector search — in one engine. Why does that matter? Because it means developers and data teams can build next-gen AI applications like RAG, knowledge graphs, and smart agents — without gluing together a bunch of tools that were never meant to work together. Our platform makes it easy to work with any kind of data-structured, semi-structured, or unstructured, and it gives teams everything they need to build faster, smarter, and with way more context. From our easy-to-learn AQL query language to modern integration tools, we’re here to help teams grow and scale with AI. Sounds exciting? We think so too. Come join us and help shape the future of data. Location: East Coast Only candidates located on the East Coast (U.S.) will be considered for the position. While this is a work-from-home role, some travel to client locations will be required. You Will: - Craft and deliver outstanding technical presentations and architecturally sound demonstrations of Arango and its GenAI suite for clients. - Deliver demonstrations, drive Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers, often in comparison to other (NoSQL) database technologies and other Machine Learning/AI enterprise solutions. - Utilize existing skillset and acquired Arango knowledge to build functional demos for various use cases that incorporate the core database as well as GenAI capabilities. - Evangelize Arango’s GenAI suite & core DB to prospects and potentially in 3rd party presentations and panel discussions designed to generate awareness. - Solve technical problems of our (potential) clients with the best solution. - Work closely with the Sales team in the US and Europe, participating in client meetings. - Contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows, and other marketing-related events in this area - Communicate with and contribute to the worldwide Arango community. - Other duties as assigned from time to time. Your Skills: - Bachelor's degree in Computer Science or relevant experience - 5+ years of experience in a technical sales or consulting capacity with enterprises, focusing on AI solutions, databases, data warehouses, big data systems, analytics, and machine learning. - Technical understanding of data and AI/ML tooling, workflows, and trends in an enterprise setting - Experience or knowledge of vector, NoSQL databases, and/or distributed database systems - Experience building and integrating LLMs, extra points for Retrieval-Augmented Generation (RAG) systems - Strong Architecture skills - ie, mapping a business to technical requirements and understanding multiple components to build a solution - Proficiency in Python and SQL - Working knowledge of Graph analytics/data science algorithms, ML tasks like Node Classification, Node Similarity, Link Prediction, and related concepts. - Knowledge of key infrastructure stacks (AWS, Linux, Docker, Kubernetes, etc.) - Experience with various operating systems (Linux, Windows), cloud, and data storage - High-energy, upbeat, tenacious team player with outstanding interpersonal skills - Others would describe you as a self-starter and a perpetual learner - Strong understanding of the sales process - Fluent in English, both verbal and written Extra points for: - Experience with Graph databases or frameworks Why Join Arango Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The Arango team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

Account Executive - USA About Arango: At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they don't understand the context needed to deliver accurate answers. Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency. The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs. We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale..We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. If you’re excited about shaping the future of Contextual AI, come build with us. Location: All candidates in the US (Central Timezone only) will be considered. About the Role: As a Strategic/Enterprise Seller at Arango, you will play a critical role in driving revenue growth and building strategic relationships with enterprise customers. This is a highly visible, customer-obsessed position that requires a data-driven mindset, expertise in the MEDDIC sales methodology, and a commitment to showcasing business value at every stage of the sales process. Key Responsibilities: - Build and expand net new business by consistently generating pipeline meetings through targeted prospecting activities and leveraging insights from existing customer accounts. - Leverage the MEDDIC playbook to qualify opportunities rigorously, identify key stakeholders, and drive alignment with customer metrics and business outcomes. - Maintain the highest level of CRM hygiene in Salesforce, ensuring all daily activities, interactions, and pipeline data are accurately tracked and managed for strategic decision-making. - Deliver compelling presentations and high-level demonstrations tailored to highlight Arango’s unique value and align solutions with customer business objectives. - Collaborate cross-functionally with Technical PreSales, Marketing, and Customer Success teams to uncover and articulate the business benefits of Arango, driving adoption across enterprise organizations. - Commit to weekly pipeline review and forecast accuracy, using data to inform strategy and ensure alignment with company goals. - Travel as necessary to engage with key customers, ensuring relationships are nurtured and opportunities are maximized. Skills and Experience: - 7-10+ years in IT infrastructure and large enterprise selling. - In-region experience is critical; we need someone who has a historical understanding of the key accounts/customers within the defined geography. - Open to “up and comers” should they have the right domain experience - Domain experience = any vendor within the Data & AI world, i.e., Databricks, Neo4j, Snowflake, any DB vendor, any AI vendors. - Hunter mentality is key; we need reps who understand how to own PG responsibilities. - Ability to go high and wide within the existing install base, specifically within large complex global accounts. - Deep expertise in the MEDDIC sales methodology and a demonstrated ability to qualify opportunities effectively, align with customer success metrics and close high-value deals. - Excel in managing long sales cycles and enjoy the strategic challenge of engaging with enterprise clients. - Exceptional relationship-building skills and can effectively communicate the strategic and financial value of Arango to drive long-term customer success. - Data-driven, leveraging metrics and insights to guide decisions, while ensuring CRM tools are updated for actionable intelligence. Why Join Arango: Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The global minds of Arango team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

Enterprise Account Executive - East Coast US About Arango: At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they don't understand the context needed to deliver accurate answers. Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency. The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs. We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale..We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. If you’re excited about shaping the future of Contextual AI, come build with us. Location: All candidates in the US (East Coast) will be considered. About the Role: As a Strategic/Enterprise Seller at Arango, you will play a critical role in driving revenue growth and building strategic relationships with enterprise customers. This is a highly visible, customer-obsessed position that requires a data-driven mindset, expertise in the MEDDIC sales methodology, and a commitment to showcasing business value at every stage of the sales process. Key Responsibilities: - Build and expand net new business by consistently generating pipeline meetings through targeted prospecting activities and leveraging insights from existing customer accounts. - Leverage the MEDDIC playbook to qualify opportunities rigorously, identify key stakeholders, and drive alignment with customer metrics and business outcomes. - Maintain the highest level of CRM hygiene in Salesforce, ensuring all daily activities, interactions, and pipeline data are accurately tracked and managed for strategic decision-making. - Deliver compelling presentations and high-level demonstrations tailored to highlight Arango’s unique value and align solutions with customer business objectives. - Collaborate cross-functionally with Technical PreSales, Marketing, and Customer Success teams to uncover and articulate the business benefits of Arango, driving adoption across enterprise organizations. - Commit to weekly pipeline review and forecast accuracy, using data to inform strategy and ensure alignment with company goals. - Travel as necessary to engage with key customers, ensuring relationships are nurtured and opportunities are maximized. Skills and Experience: - 7-10+ years in IT infrastructure and large enterprise selling. - In-region experience is critical; we need someone who has a historical understanding of the key accounts/customers within the defined geography. - Open to “up and comers” should they have the right domain experience - Domain experience = any vendor within the Data & AI world, i.e., Databricks, Neo4j, Snowflake, any DB vendor, any AI vendors. - Hunter mentality is key; we need reps who understand how to own PG responsibilities. - Ability to go high and wide within the existing install base, specifically within large complex global accounts. - Deep expertise in the MEDDIC sales methodology and a demonstrated ability to qualify opportunities effectively, align with customer success metrics and close high-value deals. - Excel in managing long sales cycles and enjoy the strategic challenge of engaging with enterprise clients. - Exceptional relationship-building skills and can effectively communicate the strategic and financial value of Arango to drive long-term customer success. - Data-driven, leveraging metrics and insights to guide decisions, while ensuring CRM tools are updated for actionable intelligence. Why Join Arango: Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The global minds of Arango team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

About Arango At Arango we're on a mission to make working with complex data simple, powerful, and AI-ready. Based in California and in Cologne (with a global team), we’re building a cutting-edge data platform that helps organizations bring all their data together — graph, document, key/value, full-text, and vector search — in one engine. Why does that matter? Because it means developers and data teams can build next-gen AI applications like RAG, knowledge graphs, and smart agents — without gluing together a bunch of tools that were never meant to work together. Our platform makes it easy to work with any kind of data-structured, semi-structured, or unstructured, and it gives teams everything they need to build faster, smarter, and with way more context. From our easy-to-learn AQL query language to modern integration tools, we’re here to help teams grow and scale with AI. Sounds exciting? We think so too. Come join us and help shape the future of data. Location: West Coast (Pacific Standard Timezone) Only candidates located on the West Coast (U.S.) will be considered for the position. While this is a work-from-home role, some travel to client locations will be required. You Will: - Craft and deliver outstanding technical presentations and architecturally sound demonstrations of Arango and its GenAI suite for clients. - Deliver demonstrations, drive Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers, often in comparison to other (NoSQL) database technologies and other Machine Learning/AI enterprise solutions. - Utilize existing skillset and acquired Arango knowledge to build functional demos for various use cases that incorporate the core database as well as GenAI capabilities. - Evangelize Arango’s GenAI suite & core DB to prospects and potentially in 3rd party presentations and panel discussions designed to generate awareness. - Solve technical problems of our (potential) clients with the best solution. - Work closely with the Sales team in the US and Europe, participating in client meetings. - Contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows, and other marketing-related events in this area - Communicate with and contribute to the worldwide Arango community. - Other duties as assigned from time to time. Your Skills: - Bachelor's degree in Computer Science or relevant experience - 5+ years of experience in a technical sales or consulting capacity with enterprises, focusing on AI solutions, databases, data warehouses, big data systems, analytics, and machine learning. - Technical understanding of data and AI/ML tooling, workflows, and trends in an enterprise setting - Experience or knowledge of vector, NoSQL databases, and/or distributed database systems - Experience building and integrating LLMs, extra points for Retrieval-Augmented Generation (RAG) systems - Strong Architecture skills - ie, mapping a business to technical requirements and understanding multiple components to build a solution - Proficiency in Python and SQL - Working knowledge of Graph analytics/data science algorithms, ML tasks like Node Classification, Node Similarity, Link Prediction, and related concepts. - Knowledge of key infrastructure stacks (AWS, Linux, Docker, Kubernetes, etc.) - Experience with various operating systems (Linux, Windows), cloud, and data storage - High-energy, upbeat, tenacious team player with outstanding interpersonal skills - Others would describe you as a self-starter and a perpetual learner - Strong understanding of the sales process - Fluent in English, both verbal and written Extra points for: - Experience with Graph databases or frameworks Why Join Arango Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice. The Arango team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.

Role Description The Principal Solutions Architect – AI & Deployment plays a key role in helping customers deploy, operate, and scale our platform across both on‑premises and cloud environments. This position blends deep technical expertise with strong customer engagement skills to ensure successful Proof‑of‑Concepts (PoCs), smooth production deployments, and long‑term platform adoption. You’ll work closely with Engineering, Product, and Professional Services teams to deliver predictable, repeatable, and high‑quality deployment experiences. Key Responsibilities - Lead deployments of self‑managed, Kubernetes‑based environments across on‑prem and cloud infrastructures. - Guide customers through environment readiness, hardware sizing, networking, and configuration requirements. - Install and configure operators, licenses, and supporting platform components. - Partner with Product, Engineering, and Professional Services to clarify requirements, success criteria, and deployment patterns. - Plan and execute PoCs, including scoping, milestones, communication cadence, and technical validation. - Conduct architecture reviews focused on scalability, reliability, security, and operational best practices. - Troubleshoot installation, orchestration, and runtime issues across Kubernetes, containers, and distributed systems. - Develop and maintain deployment guides, runbooks, reference architectures, and best‑practice documentation. - Support customer demos and technical walkthroughs using real or representative datasets. - Manage expectations around performance, reliability, and operational boundaries throughout the engagement lifecycle. - Maintain clear engagement plans, status updates, and decision logs to ensure alignment across teams. Qualifications - 15+ years of experience building, creating complex solutions. - Hands‑on experience deploying and operating software on Kubernetes (on‑prem and cloud). - Strong Linux fundamentals and experience with containerization technologies. - Experience sizing and configuring environments for data‑intensive or distributed systems. - Familiarity with distributed databases; graph or multi‑model database experience is a plus. - Strong communication skills with the ability to lead technical discussions and guide customers through complex decisions. - Proven ability to troubleshoot performance, capacity, and operational issues in production‑grade environments. - Experience running PoCs end‑to‑end, including planning, execution, and success measurement. - Comfortable using modern collaboration tools (ClickUp, Slack, etc.). Preferred Qualifications - Experience with AI/ML workflows, RAG/GraphRAG, vector search, or agent‑based architectures. - Background in Professional Services, customer‑facing engineering, or deployment engineering. - Knowledge of licensing models, key management, or enterprise security practices. - Experience with distributed systems, NoSQL databases, or multi‑model data platforms. Benefits - Flexible working arrangements: remote work or office locations in San Francisco and Cologne. - Diverse team from 5 different continents and more than 20 countries. - Commitment to a workplace free of discrimination and harassment. - Encouragement for individuals from all backgrounds to apply.