Role Description We are seeking a hands-on Senior Salesforce Administrator to own and optimize a mature, heavily automated Salesforce environment spanning Sales Cloud and Service Cloud. This role is ideal for someone who enjoys solving complex operational problems through scalable Salesforce configuration, automation, reporting, and integrations. You will partner closely with teams across Sales, Client Success, Finance, Marketing, and IT to improve workflows, maintain data integrity, and support business-critical processes. Our environment includes extensive Flow automation, legacy process rationalization, and integrations with platforms including NetSuite (via Celigo/integrator.io), marketing automation systems, telephony, e-signature solutions, and productivity tools. We also actively leverage AI-assisted tooling in our Salesforce workflows and are especially interested in candidates who already use AI tools to improve administration, troubleshooting, documentation, and operational efficiency. Key Responsibilities - Serve as the primary administrator for Salesforce Sales Cloud and Service Cloud environments. - Manage users, profiles, permission sets, roles, security, and sharing settings. - Design, build, and maintain Salesforce Flow automations, including record-triggered, scheduled, screen, and HTTP callout flows. - Support the cleanup and migration of legacy Workflow Rules and Process Builder automations. - Build and maintain reports and dashboards supporting pipeline visibility, operational reporting, and subscription revenue metrics (MRR/ARR/churn). - Administer Case Management workflows, assignment rules, and service automation processes. - Own and maintain integrations between Salesforce and connected platforms such as NetSuite, Celigo/integrator.io, GoHighLevel, HubSpot, Dialpad, PDF Butler, Apollo, Outlook, and Teams. - Configure and troubleshoot API- and webhook-based integrations. - Support deployments and release management activities across sandboxes and production environments using change sets, Metadata API, and Salesforce CLI. - Maintain strong data hygiene through validation rules, audits, de-duplication, and process improvements. - Troubleshoot end-user issues and provide documentation, training, and operational support. - Partner cross-functionally with business stakeholders to translate operational needs into scalable Salesforce solutions. - Stay current on Salesforce platform updates, best practices, and emerging technologies. Qualifications - 5+ years of hands-on Salesforce Administration experience in complex, heavily automated environments. - Salesforce Administrator Certification required. - Strong experience with Salesforce Flow automation. - Hands-on administration experience with both Sales Cloud and Service Cloud. - Experience managing third-party integrations and API/webhook-based syncs. - Strong understanding of Salesforce security, permissions, roles, and sharing models. - Experience building reports and dashboards for operational and business reporting. - Excellent analytical, troubleshooting, communication, and documentation skills. - Ability to collaborate effectively across technical and non-technical teams. Preferred Qualifications - Advanced Administrator and/or Platform App Builder certification. - Experience with NetSuite integrations and middleware platforms such as Celigo/integrator.io. - Experience with HubSpot, GoHighLevel, Dialpad, PDF Butler, Apollo, or similar platforms. - Familiarity with Salesforce deployments using Metadata API and Salesforce CLI. - Experience supporting subscription-based business metrics including MRR, ARR, and churn. - Experience using AI tools such as ChatGPT, Claude, or similar tools in Salesforce administration workflows. Nice to Have - Platform Developer I certification. - Experience in healthcare, SaaS, marketing, or agency environments. - Exposure to low-code/no-code automation best practices and RevOps workflows. Education - Bachelor’s degree in Computer Science, Business, Marketing, or a related field preferred — or equivalent practical experience.

Role Description As a Senior Salesforce Administrator, you will be an integral part of the Business Systems Team, responsible for administration and support of Salesforce. You will join a team that handles everything from ETL integration configurations, 3rd party application support and everything Salesforce Sales and Service Cloud. Business Systems supports Finance, Legal, Revenue Operations, Customer Support, Customer Success, and HR teams. You will collaborate with stakeholders across the company, understand their business needs and translate them into efficient solutions. You will also mentor and train other members of the team to ensure our team is continually growing our skills. - Mentor and support other administrators and team members. - Administer and enhance Salesforce Sales Cloud, Service Cloud, CPQ, using declarative tools (Flows, Process Builder, etc.). - Configure and support Salesforce embedded applications and integrations such as Conga. - Collaborate with business stakeholders and IT partners to gather requirements, design solutions, and implement changes using Salesforce best practices. - Manage support requests, configuration changes, and bulk data updates while adhering to change control processes. - Troubleshoot and resolve system issues, ensuring high availability and performance. - Stay current with Salesforce releases and industry trends; proactively identify opportunities to improve system functionality and user experience. - Document system configurations, processes, and training materials; support end-user training and adoption. - Participate in Agile/Scrum ceremonies and contribute to sprint planning and delivery. Qualifications - 5+ years hands-on experience administering Sales Cloud and Service Cloud. - Strong proficiency in Salesforce declarative development, especially Flow Builder (must be able to demonstrate). - Salesforce Administrator and Platform App builder certifications are required. - Experience supporting Conga Contracts or similar CLM tools. - Exposure to DevOps tools like Gearset, Copado, or Salesforce DX. - Experience integrating Salesforce with ETL tools and third-party applications. - Agile/Scrum experience. - Excellent communication, problem-solving, and stakeholder engagement skills. - Ability to work core business hours (8–5 in any US time zone) with occasional evening/weekend support for major releases. - Willingness to travel up to 10% as needed. - Driven by a mission to improve learning outcomes for all students and willing to take on evolving responsibilities based on business needs. Preferred Qualifications - Familiarity with Apex and Lightning Web Components (LWC) for code review and testing. - Experience with Salesforce CPQ or Revenue Cloud a major plus. - Familiarity with AI or automation tools to enhance workflow efficiency. - Bonus points if you have experience leveraging AI or automation tools to enhance workflow efficiency and output quality. - Passion for education and a mission-driven mindset to improve learning outcomes. Requirements Job Application Deadline: June 15, 2026 Pay range for this role: $100,000 — $125,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. Benefits - Comprehensive benefits package to support overall well-being and work-life balance. - Medical, dental, and vision insurance with various plan options. - 401(k) retirement plan with company matching. - Flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. - Resources to promote wellness, ensuring support both professionally and personally. Company Description Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

Role Description This role is ideal for someone who is structured, detail oriented, and comfortable bridging business needs with system execution. You bring strong coordination skills, a process improvement mindset, and the ability to maintain high data quality standards. - Solving Problems Through Systems: - Translate business problems, opportunities and requirements into structured system improvements and automation requests that make data more transparent and our internal customers’ lives easier. - Collaborate with stakeholders to map workflows and improve efficiency by leveraging our sales stack. - Create and maintain Salesforce SOPs, process maps, and documentation. - Ensure user adoption is top notch of whatever you release - training materials, office hours, documentation, you work to ensure the team understands how to leverage your hard work. - Deepen our ability to scale our organization through deep integration of all our sales tools to work harmoniously together. - Salesforce & Sales Stack Service Delivery: - Consistently deliver high quality Salesforce support aligned with SLAs and business needs. - Serve as the first point of contact for Salesforce related inquiries. - Troubleshoot user issues and resolve where possible, or route complex concerns to the Salesforce Admin or Developer. - Monitor recurring issues and recommend preventive improvements. - Data Management: - Maintain and update Salesforce records to ensure data accuracy and completeness. - Support data imports, exports, audits, and cleanups. - Identify inconsistencies and partner with stakeholders to strengthen data governance. - Quality Assurance: - Test new features, automations, and integrations before deployment. - Document test cases, expected results, and findings. - Coordinate issue resolution prior to release to minimize operational disruption. - Revenue Operations Coordination: - Work closely with the CIO, Sales, Marketing, and Operations teams to align system updates (predominantly SFDC, but there are other sales tools) with business priorities. - Act as a bridge between technical and non-technical stakeholders to ensure clarity and alignment. - Track enhancement requests and support structured rollout of updates. Qualifications - 4+ years experience supporting Salesforce in an operations, coordination, or system support role. - Strong understanding of Salesforce objects, workflows, reports, dashboards, and data structures. - Experience with data imports, exports, and validation processes. - Ability to translate business requirements into clear system documentation. - Experience in QA testing for new features or system changes. - Strong written and verbal communication skills. - High attention to detail and strong organizational skills. - Ability to manage multiple priorities in a remote, cross functional environment. - Salesforce Administrator certification is an advantage but not required. - Experience with integrating other sales tech with SF an asset - such as Similarweb, Gong, RedVolcano etc. - Understanding of AI and how to leverage it in these environments. Benefits - Competitive Salary: Elevate your earnings with our unique salary formula that adapts to your cost of living and experience, ensuring you're always rewarded for your hard work. - Work Remotely: Break free from the cubicle and embrace the freedom to live and work anywhere your heart desires. Your dream location can now be your office! - Flexible Working Hours: Say goodbye to the 9-to-5 grind. Take charge of your schedule, allowing you to achieve that perfect work-life balance you've always yearned for. - Retreats: We're not just a company; we're a community. Join us for unforgettable in-person retreats, forging meaningful connections with your colleagues while creating memories that last a lifetime. - Professional Career: Embark on an exciting journey of growth, with access to continuous training and learning opportunities. Your career aspirations are not just supported, they're nurtured.

Role Description pureIntegration is seeking a dynamic and experienced Salesforce Admin with a strong background in user support and system maintenance to join our team. This role will be responsible for ensuring the stability, efficiency, and scalability of the Salesforce platform while serving as a key point of contact for users across the client organization. This position is fully remote within the U.S. and is a W-2 hourly engagement for 6 months, with a likelihood of extension. The hourly rate is $60 - $70/hr. Candidates will be paid based on their work experience and skills. Candidates are also eligible for limited benefits such as health insurance, professional development, training, our referral bonus program, and our wellness program. Responsibilities: - Salesforce Administration Support: Provide responsive support to global Salesforce users, managing and resolving support tickets related to account records, opportunity management, permissions, and access issues. - Account Master Data Maintenance: Assist in creating, deduplicating, and updating account records and hierarchies in line with global standards and regional variations. - Data Flow and Integration Monitoring: Monitor data syncs between Salesforce and order platform, identifying and resolving issues to ensure accurate opportunity handoff for downstream order ingestion. - Hierarchy and Territory Support: Support enhancements and maintenance of the account and opportunity hierarchy (e.g., parent/child accounts, overlays) to ensure alignment with reporting needs and territory structures. Qualifications - Education: Bachelor's degree in a relevant field (e.g., Information Technology, Business, Marketing) is preferred. - Certifications: Salesforce Administrator certification is required. - Years of Experience: 3+ years of relevant experience in consulting, AdTech, media, or a related digital advertising environment. - AdTech Expertise: Understanding of the advertising technology ecosystem, including CRM and common integration points within the Ad Stack preferred. - Analytical Skills: Excellent analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations. - Communication Skills: Exceptional verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders. - Client-Facing Skills: Proven experience in client-facing roles, with the ability to build and maintain strong client relationships. Benefits - Health insurance - Professional development - Training - Referral bonus program - Wellness program Company Description pureIntegration is a technology consulting firm with 22 years of experience servicing Fortune 100 clients headquartered in the DC area. We serve clients in the fastest-growing industry of communications, media, and entertainment.