• Lead, mentor, and develop a team of Account Executives and sales professionals. • Establish sales goals, performance expectations, and accountability measures. • Conduct regular coaching sessions, pipeline reviews, and performance evaluations. • Assist in recruiting, onboarding, and training new sales team members. • Partner with executive leadership to develop and execute revenue growth strategies. • Foster a high-performance, results-oriented sales culture. • Manage and grow a portfolio of strategic exhibitor and sponsor accounts. • Drive exhibitor, sponsorship, and attendee revenue through renewals, upselling, and new business acquisition. • Prospect and close new sponsorship, booth, and partnership opportunities. • Build executive-level relationships with decision-makers throughout the aviation, aerospace, and defense industries. • Conduct strategic account planning sessions and post-event business reviews. • Develop long-term account growth strategies that maximize client retention and revenue expansion. • Maintain accurate forecasting, pipeline management, and CRM reporting. • Monitor sales performance metrics and identify opportunities for process improvement. • Collaborate with marketing, events, and executive leadership to support revenue initiatives. • Develop scalable sales processes that improve productivity and client experience. • Provide market intelligence and competitive insights to leadership.

• Building and managing a strong pipeline of leads to support Account Executives and meet team sales goals. • Researching and identifying government contractors' pain points and connecting them with PSci.AI's solutions. • Utilizing sales tools to find, prospect, and qualify new leads effectively. • Conducting outreach via cold calls, emails, and social media to engage potential clients. • Scheduling software demonstrations and meetings between qualified leads and Account Executives. • Collaborating with the sales and product teams to relay market insights and improve the lead-generation process. • Building rapport and nurturing relationships with key stakeholders in the government contracting space.

• Be a “hunter” by aggressively looking for new business opportunities within the target markets and core competencies of the Pipeline Compliance Software and Bullhorn Cathodic Protection Remote Monitoring solution and acting as a customer advocate. • Develop and implement strategies to expand the company's customer base. • Analyze market trends, competitor activities, and customer needs to identify growth opportunities in alignment with our strategic plan. • Research potential targets in our legacy industry and relevant adjacencies, identify key players and find creative ways to generate interest/leads. • Be a brand, company, and team evangelist when interacting with customers and stakeholders. • Be a key contributor to our trade show strategy for both new and existing customers.

Role Description AI Support, Template Personalization & Regional Optimization — Australia/New Zealand - Develop, customize, and optimize templates and AI personalizations within the CoVet app for veterinary users across Australia and New Zealand. - Lead template configuration and workflow personalization for enterprise customers. - Provide expert support by troubleshooting and resolving issues related to templates, prompting, AI outputs, and documentation workflows. - Partner closely with enterprise implementation, support, product, medical, and engineering teams. - Identify and escalate AI system issues, regional workflow gaps, and product improvement opportunities. - Support the rollout of CoVet across enterprise veterinary groups by developing scalable implementation processes and training resources. - Work directly with customer stakeholders to understand workflow challenges and gather feedback. - Create engaging content such as Help Center articles, implementation guides, and training materials. - Represent CoVet in webinars, podcasts, and conferences across Australia and New Zealand. - Participate in academic research projects and industry initiatives. - Attend team meetings and communicate openly with Medical, Support, Product, and Implementation teams. - Contribute to the overall design, localization, and future enhancement of the CoVet application. Customer Support & Implementation Support — Australia/New Zealand - Assess, categorize, and prioritize incoming support requests from users. - Provide responsive, regionally informed support to veterinary teams. - Assemble relevant information to diagnose issues accurately. - Use veterinary medical knowledge and technical expertise to identify the root cause of issues. - Implement template, personalization, and workflow changes efficiently. - Support enterprise customers through implementation and post-launch adoption. - Collaborate with internal teams to resolve complex issues and improve customer experience. - Create and update support materials, including Help Center articles and instructional videos. - Maintain the accuracy and relevance of support documentation. - Track common issues and adoption barriers to inform product improvements. Enterprise Customer Success, Adoption & Sales Support — Australia/New Zealand - Support the onboarding, implementation, and long-term adoption of CoVet. - Build strong relationships with existing customers and stakeholders. - Collaborate with cross-functional teams to drive customer outcomes. - Monitor customer feedback, usage patterns, and implementation challenges. - Conduct tailored product demonstrations and workflow walkthroughs. - Support sales and customer success teams with clinical and product expertise. - Stay up to date on veterinary industry trends and product developments. - Leverage knowledge of the Australian and New Zealand veterinary markets. - Contribute to CoVet’s growth by supporting customer engagement and product adoption. Qualifications - 3–5 years of professional experience as a practicing veterinarian in any veterinary specialty. - Strong coaching and leadership skills. - Fluent in German and English, both written and spoken. - Experience working with AI systems or prompt engineering is an advantage. - Experience in customer support is a plus. Requirements - Strong problem-solving skills and a high level of self-motivation. - Independent, reliable working style with a confident manner. - Excellent organizational skills and attention to detail. - Excellent communication skills and ability to explain complex topics clearly. Education - Completed degree in veterinary medicine, with veterinary licensure or an equivalent qualification required. Desirable Qualities - Comfortable in a dynamic start-up environment. - Flexible, adaptable, and keen to contribute to a fast-evolving team. - Fluency in one or more non-English languages. Benefits - Flexible, remote-first work culture with emphasis on autonomy and results. - Be part of shaping the future of a growing, mission-driven company. - Inclusive and supportive team culture committed to equity and opportunity.