• Be a “hunter” by aggressively looking for new business opportunities within the target markets and core competencies of the Pipeline Compliance Software and Bullhorn Cathodic Protection Remote Monitoring solution and acting as a customer advocate. • Develop and implement strategies to expand the company's customer base. • Analyze market trends, competitor activities, and customer needs to identify growth opportunities in alignment with our strategic plan. • Research potential targets in our legacy industry and relevant adjacencies, identify key players and find creative ways to generate interest/leads. • Be a brand, company, and team evangelist when interacting with customers and stakeholders. • Be a key contributor to our trade show strategy for both new and existing customers.

Role Description AI Support, Template Personalization & Regional Optimization — Australia/New Zealand - Develop, customize, and optimize templates and AI personalizations within the CoVet app for veterinary users across Australia and New Zealand. - Lead template configuration and workflow personalization for enterprise customers. - Provide expert support by troubleshooting and resolving issues related to templates, prompting, AI outputs, and documentation workflows. - Partner closely with enterprise implementation, support, product, medical, and engineering teams. - Identify and escalate AI system issues, regional workflow gaps, and product improvement opportunities. - Support the rollout of CoVet across enterprise veterinary groups by developing scalable implementation processes and training resources. - Work directly with customer stakeholders to understand workflow challenges and gather feedback. - Create engaging content such as Help Center articles, implementation guides, and training materials. - Represent CoVet in webinars, podcasts, and conferences across Australia and New Zealand. - Participate in academic research projects and industry initiatives. - Attend team meetings and communicate openly with Medical, Support, Product, and Implementation teams. - Contribute to the overall design, localization, and future enhancement of the CoVet application. Customer Support & Implementation Support — Australia/New Zealand - Assess, categorize, and prioritize incoming support requests from users. - Provide responsive, regionally informed support to veterinary teams. - Assemble relevant information to diagnose issues accurately. - Use veterinary medical knowledge and technical expertise to identify the root cause of issues. - Implement template, personalization, and workflow changes efficiently. - Support enterprise customers through implementation and post-launch adoption. - Collaborate with internal teams to resolve complex issues and improve customer experience. - Create and update support materials, including Help Center articles and instructional videos. - Maintain the accuracy and relevance of support documentation. - Track common issues and adoption barriers to inform product improvements. Enterprise Customer Success, Adoption & Sales Support — Australia/New Zealand - Support the onboarding, implementation, and long-term adoption of CoVet. - Build strong relationships with existing customers and stakeholders. - Collaborate with cross-functional teams to drive customer outcomes. - Monitor customer feedback, usage patterns, and implementation challenges. - Conduct tailored product demonstrations and workflow walkthroughs. - Support sales and customer success teams with clinical and product expertise. - Stay up to date on veterinary industry trends and product developments. - Leverage knowledge of the Australian and New Zealand veterinary markets. - Contribute to CoVet’s growth by supporting customer engagement and product adoption. Qualifications - 3–5 years of professional experience as a practicing veterinarian in any veterinary specialty. - Strong coaching and leadership skills. - Fluent in German and English, both written and spoken. - Experience working with AI systems or prompt engineering is an advantage. - Experience in customer support is a plus. Requirements - Strong problem-solving skills and a high level of self-motivation. - Independent, reliable working style with a confident manner. - Excellent organizational skills and attention to detail. - Excellent communication skills and ability to explain complex topics clearly. Education - Completed degree in veterinary medicine, with veterinary licensure or an equivalent qualification required. Desirable Qualities - Comfortable in a dynamic start-up environment. - Flexible, adaptable, and keen to contribute to a fast-evolving team. - Fluency in one or more non-English languages. Benefits - Flexible, remote-first work culture with emphasis on autonomy and results. - Be part of shaping the future of a growing, mission-driven company. - Inclusive and supportive team culture committed to equity and opportunity.

• Lead initial scoping and early-stage client engagement to align opportunities with client objectives • Act as a strategic advisor to clients, translating needs into structured engagement approaches • Facilitate early client meetings, presentations, and scoping discussions; ensure seamless transition to delivery teams • Develop and present clear recommendations, solution frameworks, and value propositions • Maintain accurate documentation of opportunity progression and conversion into engagements • Lead and support pursuit activity for new opportunities across consultants, experts, and sales partners • Identify and convert new client opportunities through networking, conferences, and proactive outreach efforts • Expand existing client relationships through cross-service opportunities and follow-on engagements • Support and participate in client pitches, relationship-building meetings, and business development initiatives • Apply market intelligence, research, and internal data to improve pursuit outcomes and win rates • Partner with sales, consultants, and experts to shape proposals, pricing strategy, and messaging • Build strategic relationship maps within client organizations and targeted markets • Represent the firm at industry conferences, client meetings, and networking events to generate new business opportunities • Help increase visibility of consultants and experts by connecting them with prospective clients and opportunities • Strengthen and expand relationships with senior stakeholders across client organizations • Serve as a cross-functional connector across sales, consultants, experts, and leadership • Mentor team members and partners on pursuit strategy, client engagement, and best practices • Collaborate with internal stakeholders to refine scalable solutions and engagement strategies • Act as a subject-matter-informed resource aligning client needs with firm capabilities

Associate General Counsel - Strategic Development locations Remote time type Full time Job requisition id R-137028 Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Associate General Counsel - Strategic Development will provide legal advice and guidance regarding a wide range of complex business matters, providing high quality, business focused legal support for Ferguson. This role will operate as a true generalist, with the opportunity to collaborate across the entire organization and support cross functional teams having a wide scope of responsibility across many practice areas, including commercial contracts, sales, marketing and intellectual property. Location: This role is approved to be either Remote within the United States or Hybrid out of Ferguson's corporate offices in Newport News, VA, in accordance with company policy. Responsibilities: - Provide legal analysis, advice and support for various commercial agreements with customers, including structuring, drafting, reviewing, and negotiating agreements with standard terms to achieve the optimal combination of service, cost, quality, and risk mitigation, while ensuring compliance with applicable laws, regulations, and industry standards. - Support critical Corporate, Business and Functional strategy and customer facing initiatives. - Collaborate effectively with cross-functional teams and legal colleagues to meet evolving business needs, solve problems and build partnerships. - Support content marketing and media initiatives through review of advertising and promotional materials for legal and regulatory compliance, including product claims, media, entertainment, digital content production, talent agreements, licensing, social media, rights, and clearances. - Oversee Ferguson's trademark portfolio globally, including clearance, registration, maintenance, and enforcement of the Ferguson brands across all markets. - Work closely with Engineering and Product teams regarding intellectual property rights of products and manage outside patent counsel. - Maintain an expert-level of proficiency on current and evolving laws and regulations to provide legal counsel to Business and Functional partners. - Assist in the implementation and communication of formal policies, processes and procedures to guide a customer contract throughout its lifecycle, including management of commercial contract signings, and guidance to management through legal administrative process. - Maintain and ensure proper level of maintenance of signed commercial contracts and related approvals using contract management system and create regular reporting of key metrics. - Assume additional responsibilities as needed. Qualifications: - Juris Doctorate from a law school fully accredited by the American Bar Association and admitted to practice and in good standing with at least one U.S. State Bar. - A sharp, business-oriented attorney with a minimum of ten (10) years total legal experience, including significant, relevant experience with a law firm or private corporation as legal counsel. - Experience in contract drafting and negotiation, including experience with the Uniform Commercial Code (UCC) and U.N. Convention on Contracts for the International Sale of Goods. - Ability to work collaboratively and proactively with peers and internal clients across a global organization as well as independently. - Ability to influence senior Business and Functional partners to achieve required outcomes, exercising high level of judgment to resolve challenges. - Proven sound business judgment, including the ability to anticipate and analyze impact and consequences of decisions and recommendations by providing strategic legal advice and aligning legal strategies with business goals. - Demonstrated ability to resolve legal issues quickly and effectively to reach fair and reasonable results. - Excellent organizational and time management skills with the ability to focus on multiple tasks simultaneously. - High level of motivation and a strong work ethic. - Excellent oral, written and verbal communication skills and ability to communicate with at all levels of the organization. - Outstanding customer service. - High proficiency in Microsoft Office software (Word, Excel, PowerPoint, Teams, Outlook) and leading contract management systems (iCertis preferred). At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! #LIRemote Pay Range: Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. $12,300.30 - $20,075.00 Estiated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.