• Join our team and play a key role in testing customer CRM integrations. • Support customers' existing test automation, resolve bugs, and test implemented features to ensure compatibility with the latest CRM CTI APIs.

Role Description This is for Contingent Job Description for QA Engineer. - Need for a high-quality manual QA specialist with experience in bespoke digital products, including React front ends and AWS back ends. - The candidate should be capable of testing both front-end results and back-end APIs. - Postman is mentioned as a necessary tool for API querying. Qualifications - Experience in API testing is mandatory. - The Cucumber framework is considered a "nice to have" skill. - Experience with database testing—specifically for relational databases like PostgreSQL or MySQL, or document storage such as MongoDB—would be a preferred asset. Company Description

• Define and execute the company-wide quality engineering strategy. • Build and scale a high-performing global QA and Quality Engineering organization. • Establish quality standards, governance, metrics, and release readiness frameworks. • Drive a quality-first culture across Product, Engineering, and Delivery teams. • Lead the design and implementation of scalable automated testing frameworks. • Increase automation coverage across UI, API, integration, regression, and performance testing. • Partner with Engineering to embed quality throughout the software development lifecycle.

• QA team management: Provide leadership and mentorship to the QA team, ensuring they have the necessary resources, skills, and guidance to excel in their roles. • Allocate tasks and responsibilities among team members based on their strengths and expertise. • Hiring (tech interviews) & onboarding new employees • Probation period & performance review feedback, including performance issues handling • Quality Assurance Strategy: Develop and implement a comprehensive quality assurance strategy, including testing processes, methodologies, and tools to ensure high-quality product releases. • Process Improvement: Identify areas for process improvement within the QA team and across the development lifecycle, and implement best practices to enhance efficiency and effectiveness. • Test Planning and Execution: Oversee the creation and execution of detailed, comprehensive test plans and test cases for both manual and automated testing efforts. • Defect Management: Establish and maintain processes for logging, tracking, and prioritizing defects, working closely with development teams to ensure timely resolution. • Cross-Functional Collaboration: Collaborate with development, business, and other cross-functional teams to align quality assurance efforts with overall project goals. • Risk Assessment: Conduct risk assessments to identify potential areas of concern, and develop mitigation strategies to minimize features risks. • Reporting and Documentation: Generate and maintain comprehensive documentation of testing processes, results, and metrics for internal and external stakeholders. • Training and Development: Foster a culture of continuous learning and development within the QA team, providing coaching and training opportunities to enhance skills and knowledge.