• Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution. • Translate platform data into strategic recommendations tailored to each client’s business goals and industry dynamics to drive measurable improvements in visibility and optimization. • Guide clients through onboarding, education, and adoption journeys—ensuring high engagement, retention, and satisfaction. • Conduct quarterly business reviews and content strategy sessions focused on optimizing content visibility, organic growth, and AI-discovery performance (ChatGPT, Perplexity, etc.).

• Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution. • Translate platform data into strategic recommendations tailored to each client’s business goals and industry dynamics to drive measurable improvements in visibility and optimization. • Guide clients through onboarding, education, and adoption journeys—ensuring high engagement, retention, and satisfaction. • Conduct quarterly business reviews and content strategy sessions focused on optimizing content visibility, organic growth, and AI-discovery performance (ChatGPT, Perplexity, etc.).

• Own the end-to-end client lifecycle for assigned employer and partner accounts, including implementation support, adoption strategy, performance management, renewals, and long-term retention • Develop and execute account plans aligned to client healthcare and cost-containment strategies • Serve as the primary strategic advisor to HR, Benefits leaders, TPAs, and PBMs • Lead quarterly and annual business reviews highlighting utilization trends, financial performance, savings impact, and member experience metrics • Clearly articulate Leap’s value proposition, translating performance data into actionable insights and executive-level recommendations • Demonstrate strong executive presence in data-driven discussions with senior stakeholders • Identify and drive expansion opportunities in partnership with Growth and Growth Marketing teams • Increase patient engagement and program utilization within existing accounts • Support finalist presentations, client references, and testimonials to drive new business • Partner cross-functionally with clinical, operations, product, and support teams to ensure seamless service delivery • Collect and synthesize client feedback to inform process and product improvements • Proactively identify account risks and execute mitigation strategies to protect retention

Role Description We’re expanding our Phoenix team and looking for a talented HubSpot Specialist who is ready to make an impact from day one. - Manage ongoing relationships with clients using HubSpot as their Marketing and/or CRM platform. - Design, configure, and optimize HubSpot workflows, automations, and integrations based on client operational needs. - Build and manage dashboards, reports, page layouts, and process automations that give end-users real insight and control. - Own data integrity within HubSpot CRM — including data imports, cleanup, and deduplication. - Provide hands-on training, onboarding, and ongoing support to help clients get the most out of HubSpot. - Act as the bridge between business stakeholders and technical teams, translating requirements into scalable HubSpot solutions. - Manage users, profiles, roles, and permission sets (including Salesforce, where applicable). - Produce clear documentation including process flows, use-case models, and high-level design specs for diverse audiences. - Assist with data import/export and system customization as projects require. Qualifications - 3+ years of hands-on experience administering HubSpot in a professional setting. - Strong problem-solving skills with an ability to translate business requirements into technical configurations. - Excellent written and verbal communication skills — you can explain complex ideas to both technical and non-technical audiences. - A collaborative, client-first mindset with a track record of delivering high-quality outcomes. - Bachelor’s degree (any discipline) with a solid academic record. - HubSpot certifications are a strong plus — we’ll also support you in earning new ones. Requirements - Location: Phoenix, AZ (or anywhere in the USA) - All offers are contingent on successful completion of a background check, reference check, E-Verify process, and drug test. - Note: applications submitted through staffing agencies will not be considered. Benefits - Competitive salary - Dental insurance - Health insurance - Paid time off - Training & development - Vision insurance Company Description Girikon is a fast-growing business consulting, technology, and software development company headquartered in Phoenix, AZ. As a HubSpot Diamond Partner and Salesforce Gold Consulting Partner, we help clients transform their operations through smart technology — and we do it with some of the highest client satisfaction scores in the industry. Girikon has been recognized on the INC 5000 list of the fastest-growing private companies for two consecutive years. This is a remote position.