Scrunch

About ScrunchScrunch, a Sitecore company, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk—use the platform. About the RoleAs an Account Executive, Agency at Scrunch, you’ll own new business with digital, SEO, content, and performance marketing agencies who are navigating one of the biggest shifts in their industry: how brands show up in an AI-first discovery world. You’ll sell directly to agency leaders—Founders, Managing Directors, Heads of SEO, Content, and Strategy—helping them understand how Scrunch enables better client outcomes, differentiation, and retention in an increasingly algorithm-driven ecosystem. You’ll run the full sales cycle end to end, from first conversation through close, partnering closely with Marketing, Product, and Customer Success to build a repeatable agency motion. This role is ideal for a seller who understands agency economics, services-led motions, and partner-style selling, and who thrives in fast-moving, early-stage environments. Location Requirements: - Applicants must reside in one of the following states: Arizona, California, Colorado, Florida, Illinois, Indiana, Massachusetts, Maryland, Michigan, Missouri, Minnesota, New Hampshire, New Jersey, New York, Ohio, Texas, Utah - We are unable to hire outside of these states at this time. - If you are based in New York, this role will be considered Hybrid, 3x/week in-office with flexibility. What You’ll Do - Own the full sales cycle for agency accounts, from prospecting and discovery through negotiation and close - Sell a strategic platform to agency leaders, helping them differentiate, retain clients, and win in an AI-first discovery landscape - Run consultative, multi-stakeholder sales processes with founders, partners, and senior marketing leaders - Drive pipeline through a mix of inbound leads and targeted outbound into SEO, content, and digital agencies - Partner closely with Customer Success to ensure strong handoffs, early adoption, and expansion opportunities - Collaborate with Marketing and Product to refine agency messaging, packaging, and go-to-market strategy What You’ll Bring - 8+ years of B2B SaaS sales experience, with experience selling to or working with marketing agencies - Strong understanding of agency business models, services-led motions, and client retention dynamics - Proven ability to run consultative sales cycles with multiple stakeholders and longer decision timelines - Excellent communication skills—you can translate technical concepts into clear business value - Track record of building pipeline and consistently closing deals in competitive markets What Success Looks Like - Agencies clearly understand how Scrunch helps them deliver better outcomes for their clients - A healthy, growing pipeline of high-quality agency opportunities - Strong close rates driven by consultative discovery and clear value articulation - Clean handoffs to Customer Success that set accounts up for adoption and expansion - You’re viewed internally as a key contributor to shaping Scrunch’s agency go-to-market motion - Bias for learning - industry is constantly evolving, learning and ready Benefits for full-time US employees:🎯 Ownership: Equity in a fast-growing, category-defining company 💝 Wellbeing: Medical, dental, vision, and life & disability insurance 🧸 Family support: Paid parental leave when life's biggest moments happen 🏠 Setup: Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet reimbursement 📚 Growth: L&D budget for courses, conferences, and whatever makes you sharper 🏖️ Time off: Flexible PTO — take what you need, we trust you 🌱 Financial wellness: 401(k) 🤝 Connection: Team offsites and a crew that genuinely likes each other Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution. • Translate platform data into strategic recommendations tailored to each client’s business goals and industry dynamics to drive measurable improvements in visibility and optimization. • Guide clients through onboarding, education, and adoption journeys—ensuring high engagement, retention, and satisfaction. • Conduct quarterly business reviews and content strategy sessions focused on optimizing content visibility, organic growth, and AI-discovery performance (ChatGPT, Perplexity, etc.).

• Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution. • Translate platform data into strategic recommendations tailored to each client’s business goals and industry dynamics to drive measurable improvements in visibility and optimization. • Guide clients through onboarding, education, and adoption journeys—ensuring high engagement, retention, and satisfaction. • Conduct quarterly business reviews and content strategy sessions focused on optimizing content visibility, organic growth, and AI-discovery performance (ChatGPT, Perplexity, etc.).

About ScrunchScrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About The RoleThis role sits at the center of how Scrunch turns customers into long-term partners. The Engagement Manager will lead onboarding, pilots, and overall activation coordination for enterprise accounts—driving execution, presenting to senior leadership, and building the engagement infrastructure that lets this function scale. This is the first hire in this role, which means you won’t inherit a playbook—you’ll create it. We need someone who can deliver in a Fortune 500 boardroom today, help design the processes the team runs on tomorrow, and bring the drive and judgment to get both right from day one. Location Requirement: - Applicants must reside in one of the following states: Arizona, California, Colorado, Florida, Illinois, Indiana, Massachusetts, Maryland, Michigan, Missouri, Minnesota, New Hampshire, New Jersey, New York, Ohio, Texas, Utah - We are unable to hire outside of these states at this time. - If you are based in New York, this role will be considered Hybrid, 3x/week in-office with flexibility. What you’ll do - Own the full engagement lifecycle—from pilot scoping through POC delivery, onboarding, platform activation, and executive business review. You drive engagements to clear outcomes: expansion, renewal, or a candid conversation about fit. - Present to C-suite and senior marketing leadership at enterprise brands. Translate AI search visibility data into business outcomes, field tough questions about methodology, and hold your own when the room pushes back. Kickoffs, mid-pilot check-ins, QBRs, and board-ready ROI readouts are all in your wheelhouse. - Drive onboarding and activation. A signed deal means nothing if the customer never gets to value. You’ll make sure the right stakeholders are trained, the platform is configured for their use case, and the team is actively using Scrunch. You’ll spot stalled activations and risk early and intervene before they become problems. - Build repeatable engagement frameworks, onboarding playbooks, milestone templates, and escalation paths. This function doesn’t have a playbook yet—you’re writing it. - Bridge pre-sales and post-sales. Work closely with Solutions Engineering, Account Executives, Customer Success, and Product. Feed insights from live engagements back into how we sell, build, and position the product. - Create supporting content when it counts—kickoff decks, executive summaries, QBR frameworks—but the emphasis is on execution, not production. What you’ll bring - Have 4+ years in engagement management, professional services, solutions consulting, or customer onboarding at a SaaS or technology company. - Have run onboarding, pilots, POCs, or proof-of-value engagements end to end—you know how to scope them, staff them, and land them. - Have owned customer onboarding and driven platform activation and adoption within enterprise accounts. - Are comfortable presenting to CMOs, VPs, and C-suite stakeholders—and can hold the room. - Run tight engagements with clear milestones, owners, and escalation paths. A PMP isn’t required, but you bring strong project management instincts. - Think in systems, default to process, and instinctively design things that scale. - Are technically comfortable — you don't need to write code, but you understand how SaaS platforms are configured, how data flows, and how to have a credible conversation with a technical counterpart. - Are comfortable working in modern SaaS platforms, CRMs, and project tools — and can pick up new technical concepts quickly enough to go deep in a room full of marketers and engineers alike. - Have worked at a startup or in an environment where you had to define your own role and toolset. Nice to have - Have a background in management consulting, advisory, or professional services (McKinsey, Bain, Deloitte Digital, Accenture, or similar). - Know the marketing technology landscape—SEO, content strategy, digital analytics, or martech platforms. - Have experience with AI, LLMs, or the emerging AI search/GEO space. - Have hands-on experience with AI tools, LLMs, and/or the emerging AI search/GEO space — and are genuinely curious about how these systems work under the hood, not just what they produce. What success looks like - Enterprise pilots and POCs consistently convert to paid engagements, driven by clear value realization. - Customers are efficiently guided through key value steps and see value within 30 days of onboarding. - Repeatable engagement frameworks exist and are used across the team—not just in your head. - Executive stakeholders view Scrunch as a strategic partner, not a vendor. - Feedback from live engagements directly improves how we sell, build, and support the product. Benefits for full-time US employees:🎯 Ownership: Equity in a fast-growing, category-defining company 💝 Wellbeing: Medical, dental, vision, and life & disability insurance 🧸 Family support: Paid parental leave when life's biggest moments happen 🏠 Setup: Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet reimbursement 📚 Growth: L&D budget for courses, conferences, and whatever makes you sharper 🏖️ Time off: Flexible PTO — take what you need, we trust you 🌱 Financial wellness: 401(k) 🤝 Connection: Team offsites and a crew that genuinely likes each other Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Right to Work E-Verify Participation

About ScrunchScrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About The RoleThis role sits at the center of how Scrunch turns customers into long-term partners. The Senior Engagement Manager will lead onboarding, pilots, and overall activation coordination for enterprise accounts—driving execution, presenting to senior leadership, and building the engagement infrastructure that lets this function scale. This is the first hire in this role, which means you won't inherit a playbook—you'll create it. We need someone who can deliver in a Fortune 500 boardroom today, design the processes the team runs on tomorrow, and bring the leadership experience and judgment to get both right from day one. What you’ll do - Own the full engagement lifecycle—from pilot scoping through POC delivery, onboarding, platform activation, and executive business review. You drive engagements to clear outcomes: expansion, renewal, or a candid conversation about fit. - Present to C-suite and senior marketing leadership at enterprise brands. Translate AI search visibility data into business outcomes, field tough questions about methodology, and hold your own when the room pushes back. Kickoffs, mid-pilot check-ins, QBRs, and board-ready ROI readouts are all in your wheelhouse. - Drive onboarding and activation. A signed deal means nothing if the customer never gets to value. You’ll make sure the right stakeholders are trained, the platform is configured for their use case, and the team is actively using Scrunch. You’ll spot stalled activations and risk early and intervene before they become problems. - Build repeatable engagement frameworks, onboarding playbooks, milestone templates, and escalation paths. This function doesn’t have a playbook yet—you’re writing it. - Bridge pre-sales and post-sales. Work closely with Solutions Engineering, Account Executives, Customer Success, and Product. Feed insights from live engagements back into how we sell, build, and position the product. - Create supporting content when it counts—kickoff decks, executive summaries, QBR frameworks—but the emphasis is on execution, not production. What you’ll bring - Have 7+ years in engagement management, professional services, solutions consulting, or customer onboarding at a SaaS or technology company. - Have run onboarding, pilots, POCs, or proof-of-value engagements end to end—you know how to scope them, staff them, and land them. - Have owned customer onboarding and driven platform activation and adoption within enterprise accounts. - Are comfortable presenting to CMOs, VPs, and C-suite stakeholders—and can hold the room. - Run tight engagements with clear milestones, owners, and escalation paths. A PMP isn’t required, but you bring strong project management instincts. - Think in systems, default to process, and instinctively design things that scale. - Are technically comfortable — you don't need to write code, but you understand how SaaS platforms are configured, how data flows, and how to have a credible conversation with a technical counterpart. - Are comfortable working in modern SaaS platforms, CRMs, and project tools — and can pick up new technical concepts quickly enough to go deep in a room full of marketers and engineers alike. - Have worked at a startup or in an environment where you had to define your own role and toolset. Nice to have - Have a background in management consulting, advisory, or professional services (McKinsey, Bain, Deloitte Digital, Accenture, or similar). - Know the marketing technology landscape—SEO, content strategy, digital analytics, or martech platforms. - Have experience with AI, LLMs, or the emerging AI search/GEO space. - Have built an engagement, onboarding, or professional services function from scratch. - Have hands-on experience with AI tools, LLMs, and/or the emerging AI search/GEO space — and are genuinely curious about how these systems work under the hood, not just what they produce. What success looks like - Enterprise pilots and POCs consistently convert to paid engagements, driven by clear value realization. - Customers are efficiently guided through key value steps and see value within 30 days of onboarding. - Repeatable engagement frameworks exist and are used across the team—not just in your head. - Executive stakeholders view Scrunch as a strategic partner, not a vendor. - Feedback from live engagements directly improves how we sell, build, and support the product. Benefits for full-time US employees:🎯 Ownership: Equity in a fast-growing, category-defining company 💝 Wellbeing: Medical, dental, vision, and life & disability insurance 🧸 Family support: Paid parental leave when life's biggest moments happen 🏠 Setup: Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet reimbursement 📚 Growth: L&D budget for courses, conferences, and whatever makes you sharper 🏖️ Time off: Flexible PTO — take what you need, we trust you 🌱 Financial wellness: 401(k) 🤝 Connection: Team offsites and a crew that genuinely likes each other Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Right to Work E-Verify Participation

About ScrunchScrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About the RoleAs an Account Executive, Agency at Scrunch, you’ll own new business with digital, SEO, content, and performance marketing agencies who are navigating one of the biggest shifts in their industry: how brands show up in an AI-first discovery world. You’ll sell directly to agency leaders—Founders, Managing Directors, Heads of SEO, Content, and Strategy—helping them understand how Scrunch enables better client outcomes, differentiation, and retention in an increasingly algorithm-driven ecosystem. You’ll run the full sales cycle end to end, from first conversation through close, partnering closely with Marketing, Product, and Customer Success to build a repeatable agency motion. This role is ideal for a seller who understands agency economics, services-led motions, and partner-style selling, and who thrives in fast-moving, early-stage environments. Note: If you are located in NYC, this role is hybrid 3x/week in office. What You’ll Do - Own the full sales cycle for agency accounts, from prospecting and discovery through negotiation and close - Sell a strategic platform to agency leaders, helping them differentiate, retain clients, and win in an AI-first discovery landscape - Run consultative, multi-stakeholder sales processes with founders, partners, and senior marketing leaders - Drive pipeline through a mix of inbound leads and targeted outbound into SEO, content, and digital agencies - Partner closely with Customer Success to ensure strong handoffs, early adoption, and expansion opportunities - Collaborate with Marketing and Product to refine agency messaging, packaging, and go-to-market strategy What You’ll Bring - 5+ years of B2B SaaS sales experience, with experience selling to or working with marketing agencies - Strong understanding of agency business models, services-led motions, and client retention dynamics - Proven ability to run consultative sales cycles with multiple stakeholders and longer decision timelines - Excellent communication skills—you can translate technical concepts into clear business value - Track record of building pipeline and consistently closing deals in competitive markets What Success Looks Like - Agencies clearly understand how Scrunch helps them deliver better outcomes for their clients - A healthy, growing pipeline of high-quality agency opportunities - Strong close rates driven by consultative discovery and clear value articulation - Clean handoffs to Customer Success that set accounts up for adoption and expansion - You’re viewed internally as a key contributor to shaping Scrunch’s agency go-to-market motion - Strong bias for learning, with a habit of staying current on agency trends, AI-driven discovery, and shifts in the AI landscape Benefits for full-time US employees:🎯 Ownership: Equity in a fast-growing, category-defining company 💝 Wellbeing: Medical, dental, vision, and life & disability insurance 🧸 Family support: Paid parental leave when life's biggest moments happen 🏠 Setup: Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet reimbursement 📚 Growth: L&D budget for courses, conferences, and whatever makes you sharper 🏖️ Time off: Flexible PTO — take what you need, we trust you 🌱 Financial wellness: 401(k) 🤝 Connection: Team offsites and a crew that genuinely likes each other Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Own the full enterprise sales cycle from sourcing and discovery through deal strategy, negotiation, and close • Manage and close inbound leads while also driving outbound prospecting into mid-market and enterprise accounts • Run complex, multi-threaded sales processes with senior stakeholders across marketing, brand, product, and executive teams • Sell strategic solutions, not features—help CMOs and VPs solve visibility, performance, and discovery challenges in an AI-first world • Execute 6–7 figure deals with longer sales cycles (3–6+ months), navigating ambiguity and evolving buyer needs • Build and maintain a strong pipeline, ensuring accurate forecasting, CRM hygiene, and consistent follow-up • Collaborate cross-functionally with Marketing, Product, and Sales to refine messaging, shape enterprise use cases, and influence roadmap priorities • Act as a category evangelist, educating prospects on a new and rapidly forming problem space around AI discovery • Continuously research the market, identifying target accounts, competitive dynamics, and emerging trends to sharpen your approach

• Own features end-to-end from idea to production across frontend and backend. • Ship quickly without sacrificing quality. • Translate product ideas into shipped experiences, even if that means learning new tools or technologies along the way. • Build reusable components, abstractions, and workflows that make the team faster over time not just one-off solutions. • Use tools like Claude, Codex, Cursor, and others to accelerate development, debug faster, and explore better solutions. • Ship fast, gather feedback, and continuously improve what you build. • Help design systems that scale with the product and team. • Make pragmatic decisions not over-engineered ones.

• Own features end-to-end from idea to production across frontend and backend. • Ship quickly without sacrificing quality. • Translate product ideas into shipped experiences, even if that means learning new tools or technologies along the way. • Build reusable components, abstractions, and workflows that make the team faster over time not just one-off solutions. • Use tools like Claude, Codex, Cursor, and others to accelerate development, debug faster, and explore better solutions. • Ship fast, gather feedback, and continuously improve what you build. • Help design systems that scale with the product and team. • Make pragmatic decisions not over-engineered ones.

About Scrunch Scrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About the Role We’re hiring a Product Engineer to build and ship product end-to-end. This is a high-ownership role for someone who doesn’t just write code but helps define what gets built, how it works, and why it matters. You’ll work across frontend, backend, and product turning ideas into shipped features quickly, while building systems that scale. You should be comfortable operating without a playbook, making product decisions, and using modern AI tools to move faster and increase leverage. You won’t just execute, you’ll help shape the product and how we build it. Your north star: Shipping high-quality product that drives clarity, adoption, and real user value. We’re open to engineers, product managers, or designers who are highly technical and want to become more hands-on in building product. What You’ll Do Build & Ship Product - Own features end-to-end from idea to production across frontend and backend. - Ship quickly without sacrificing quality. Drive Product Decisions - Translate product ideas into shipped experiences, even if that means learning new tools or technologies along the way. Create Leverage Through Systems - Build reusable components, abstractions, and workflows that make the team faster over time not just one-off solutions. Move Fast with AI - Use tools like Claude, Codex, Cursor, and others to accelerate development, debug faster, and explore better solutions. Iterate & Improve - Ship fast, gather feedback, and continuously improve what you build. - Balance speed with long-term maintainability. Contribute to Architecture - Help design systems that scale with the product and team. - Make pragmatic decisions not over-engineered ones. What You’ll Bring - Experience building and shipping product either as an engineer, product manager, or technical designer - Strong product thinking, you care deeply about user experience and outcomes - Ability to go from idea → execution (you’ve built things, not just spec’d them) - Comfortable getting hands-on technically (or actively working toward it) - Experience working in fast-paced environments with high ownership - Ability to operate with ambiguity and make decisions without perfect information Technical expectation: You don’t need to be a senior engineer but you should be able to build, learn quickly, and become dangerous in a modern stack. Bonus (not required): - Strong engineering background (React, Node, etc.) - Experience as a PM or designer shipping technical products - Experience building side projects or tools independently Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.