• Provide personalized service to executives, directors and strategic clients, ensuring excellence, discretion and agility; • Identify clients' profiles, preferences and specific needs, proposing solutions aligned with expected standards; • Provide consultative support on destinations, fares, rules, documentation, policies and special services; • Build and maintain close, ongoing relationships with VIP clients to strengthen trust and loyalty; • Prepare itineraries, cost estimates and customized travel solutions for domestic and international trips; • Make reservations for flights, accommodation, transfers, rentals, insurance and ancillary services; • Coordinate special requests, emergency changes and specific needs of executives and companions; • Ensure travel arrangements comply with corporate policies and individual client preferences; • Negotiate commercial terms, special rates and exclusive services with suppliers and partners; • Close sales and follow the entire commercial cycle through to the completion of the trip; • Identify upsell and cross-sell opportunities for premium products and experiences; • Actively follow up on proposals and monitor conversion and satisfaction indicators; • Issue tickets, vouchers and reservations in GDS systems, tour operators and specialized suppliers; • Process requests for rebooking, cancellation, refunds and operational contingencies; • Ensure information is updated and recorded in the CRM and corporate systems; • Manage travel-related documentation, payments and administrative outstanding items; • Support clients during and after travel, ensuring rapid resolution of requests and an excellent experience; • Proactively act to mitigate operational problems and impacts on the client; • Collect feedback and propose improvements to VIP service processes; • Identify opportunities for loyalty, repeat purchases and expansion of the commercial relationship; • Stay up to date on premium travel trends, destinations, suppliers and exclusive services; • Participate in trainings, events and certifications provided by tour operators and strategic partners; • Monitor market practices and opportunities that add value to the VIP client experience.

Cadence and Decision Tree Senior Consultant Remote Chicago - 550 Van Buren Full time JR-0015405 Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Huron’s Healthcare Transformation Services (HDTx) team works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability. As an Epic Cadence and Decision Tree Consultant you will: - Support the design, development, and implementation of operational decision trees for a large healthcare organization. This role will serve as a critical bridge between operations and technical teams—ensuring decision trees are both strategically designed and effectively built for deployment. - Act as a strategic advisor to the design team, providing guidance on how and where to incorporate operational needs into decision tree frameworks - Collaborate with cross-functional stakeholders to translate business and operational requirements into clear decision logic - Design and develop decision tree templates aligned with organizational standards and guiding principles - Build and configure decision trees based on existing designs - Ensure accuracy, usability, and scalability of decision trees for operational use - Partner with IT teams to ensure proper implementation, recognizing that development teams may execute builds without providing design input - Continuously improve decision tree structures and templates to enhance efficiency and user experience Requirements: - Epic Cadence or Decision tree certification, additional Epic certifications a plus - Proven experience designing and building decision trees, workflows, or logic-based systems - Strong ability to translate operational requirements into structured decision logic - Ability to work in both advisory (strategic) and hands-on (build/development) capacities - A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems - Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely - Current permanent U.S. Work authorization required Preferred Qualifications - Experience in healthcare or complex operational environments - Familiarity with workflow automation or decision support systems - Background working with cross-functional teams including IT, operations, and design The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Consultant Country United States of America

• Anforderungsaufnahme & Lösungskonzeption • Konzeption und Realisierung von Lösungen auf Basis der Microsoft Power Platform • Entwicklung von KI-gestützten Copilots und Agenten auf Low-Code-Basis • Entwicklung maßgeschneiderter Business-Applikationen und KI-nahe Lösungen • Eigenständige Umsetzung von Projekten mit Scrum oder Kanban • Schulung von Kund:innen zu Power Platform, Copilot Studio und KI-Anwendungsfällen • Mitarbeit an der Weiterentwicklung des Smart-Work-Serviceportfolios

Event Delivery Consultant Location: This remote role can be located anywhere in the United States of America Client Success – Event Delivery Full Time /As a team member of the RainFocus Client Success organization, the Event Delivery Consultant (“DC”) is critical to successful preparation, delivery and execution of live events. As a member of the Event Delivery team, the DC is responsible for consulting on best practices for live events, driving requirements, coordinating across teams, designing onsite solutions and educating clients on how the RainFocus platform and hardware support event delivery. Candidates must be collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and work well within small, focused teams. DCs are thought leaders within the Client Success organization and go beyond by assuming additional responsibilities to mentor, train and build the consulting skill set of peers. Essential Responsibilities: - Client-Centric Analysis & Execution: - Collaborate with clients to thoroughly understand their event goals and vision, ensuring that every interaction is focused on their success. - Take ownership of the Event Support Plan, ensuring that all Onsite Quality Assurance checklists are meticulously followed. - Conduct thorough pre-event testing of onsite experiences (hardware/software) to prevent issues before they arise. - Attend events onsite to gain deeper insights, ensure flawless delivery, and directly support client needs. - Proactively identify and mitigate any risks that may impact the client’s success. - Domain & Industry Expertise: - Provide guidance on leveraging RainFocus’ products to maximize event impact, offering best-practice solutions tailored to clients’ unique needs. - Continuously learn and apply the RainFocus Event Success Methodology to optimize event outcomes. - Act as a trusted advisor to both clients and internal teams, sharing insights on live event best practices. - Effective Communication & Collaboration: - Coordinate live event preparation plans with Hardware/IT & Logistics teams, ensuring seamless execution. - Navigate complex conversations with clients, delivering transparent updates on product capabilities while always focusing on their goals. - Keep clients and internal teams informed with timely updates on key milestones, tasks, and risks. - Prepare and guide RainFocus team members and contractors to deliver exceptional event support. - Escalate potential issues or risks through the appropriate channels to ensure swift resolution. - Organizational Agility: - Balance priorities effectively across multiple projects, ensuring all tasks are tracked and completed on time. - Work collaboratively on refining internal tools, processes, and templates to enhance efficiency. - Embrace change and adapt quickly to evolving client and project needs. - Technical Expertise & Continuous Improvement: - Master RainFocus products to confidently troubleshoot hardware/software challenges in both testing and live environments. - Identify opportunities for continuous improvement, focusing on elevating in-person event delivery year over year. - Research emerging functionalities and propose innovative solutions to meet evolving client needs. - Demonstrate new capabilities by integrating software and hardware advancements to drive client satisfaction. Required Skills and Experience: - Proven experience in project management, particularly in process improvement and implementations. - 3+ years in software/hardware implementation preferred. - Ability to travel to events globally (10-15% travel required; valid passport necessary). - Experience collaborating on process creation for live event execution. - Skill in developing and maintaining training materials, as well as assisting in onboarding new team members and contractors. - Strong ability to represent product needs for the Event Delivery team in development meetings. - A consultative approach in guiding clients and partners toward best practices for event success. Personal attributes and work environment - Client-first mindset: dedicated to going above and beyond to support clients’ goals. - A collaborative team player who thrives in dynamic, fast-paced environments. - Creative problem-solver, able to think on their feet and handle complex challenges. - Outgoing and approachable, while assertive enough to drive results. - Self-starter, proactive learner, and someone who seeks out opportunities for growth. - Eager to embrace new challenges with a positive attitude. - Exceptional communication skills with the ability to work autonomously. - - Work Environment - This role is a hybrid position, with the flexibility of working from home while also meeting in-office requirements as needed. Applicants must be within a reasonable commuting distance from our Lehi, Utah office. Success Measures: - Full onboarding and productivity within 60 days. - High client satisfaction ratings and positive feedback. - Consistent adherence to deadlines and deliverables. Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 10-15%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.