When health events happen, we use the most effective strategies to restore employees' health and keep businesses working
STD Case Manager – 15-Month Contract
Location
Canada
Posted
17 days ago
Salary
$60K - $72K / year
Seniority
Senior
Job Description
STD Case Manager – 15-Month Contract
Disability Management Institute
• Process and manage all Short Term Disability claims, establishing eligibility, calculation of earnings and benefit levels, along with obtaining the necessary medical evidence within the required timelines • Interview claimants and employers to gather relevant claim information • Ensure all claims are processed in date order, in accordance with the agreed upon service standards for each Client • Utilize available resources to assess diagnosis and treatment plans • Where appropriate liaise in a professional manner with insurance agencies, doctors, employees, management, lawyers…etc., ensuring that only allowable information is released to recognized recipients and that all information is released in writing • Draft and deliver written correspondence identifying claim activity and next steps • Participate in claim conference calls with employers • Work collaboratively with early intervention team to minimize duration of absence and return claimants to work • Ensure all necessary documentation is provided to the insurance carrier in order for them to process MTD/LTD claims • Maintain confidentiality over client and corporate records and medical claims information • Operate automated claims payment system and performs manual calculations as required • Following training period, a minimum of 95% accuracy is required
Job Requirements
- 3+ years of claims experience in a group insurance environment
- Experience in Long or Short term disability insurance preferred
- Post secondary degree or diploma or equivalent experience
- Familiarity with medical terminology and disability contract language an asset
- CDMP or LOMA designation (an asset)
- Medical background an asset (ie. Occupational Therapist, Kinesiology, Nursing, Physiotherapist)
Benefits
- generous paid time off including 3 weeks minimum vacation
- plus 26 long weekends a year through our much-loved Happy Friday program
- flexible work options including remote and hybrid schedules
- wellness support, including comprehensive mental health resources
- clear career paths, personalized learning, and leadership committed to invest in your development
- diversity, inclusion, and belonging as our foundation
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