• Develop and maintain Clerkie Fiber, our flagship B2B CRM, collaborating closely with backend, frontend, product, and design teams • Work across the full tech stack, from frontend interfaces (Next.js, Tailwind CSS) to backend services (Node.js, AWS, MongoDB) • Build robust and scalable APIs to support our platform’s growing user base • Optimize performance and ensure a seamless, user-friendly experience • Write clean, well-structured, and maintainable code with a strong emphasis on scalability and security • Contribute to system architecture decisions, helping shape the future of Clerkie’s technology

• Maintain the quality of source code, whether writing or reviewing it. • Deliver assigned tasks on time and in whole, following both Agile sprint timelines and established SLA (Service Level Agreement) • Responsible for the resolution of production issues and providing precise, efficient fixes. • Provide accurate task estimations during sprint planning sessions. • Actively participate in support planning and Agile practice such as stand-ups, sprint planning, and retrospectives. • Follow the defined software development lifecycle and Agile processes. • Maintain personal JIRA discipline by updating tasks promptly and accurately. • Suggest improvements for the support process, software development lifecycle, CI/CD, and QA. • Collaborate with the team to ensure that Agile practices, including regular sprints and incremental development, are followed efficiently.

• Act as the software architecture reference, helping to define robust, scalable and sustainable technical solutions. • Design and develop applications in Python and web applications with JavaScript and ReactJS, with good coverage of unit and functional tests (pytest, Playwright). • Lead the team technically: guide developers, review code, unblock issues and ensure adherence to coding standards. • Work with AWS services (Lambda, S3, DynamoDB, Aurora, among others), perform deployments with Docker and write complex SQL queries. • Make technical and architectural decisions, evaluating trade-offs, technical debt and system evolution. • Contribute to analysis, debugging, troubleshooting and technical support. • Participate in the full software development lifecycle (SDLC).

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a GTM Engineer to design, build, and optimize automated go-to-market systems using Clay and modern GTM tools. You will work closely with Sales, Marketing and Revenue Operations, leveraging automation, data, AI to drive pipeline generation, improve operational efficiency, and accelerate growth. You will design and implement workflows, integrations, and data processes that enable teams to identify, engage, and convert target customers more effectively. Primary Responsibilities: Clay Platform Administrator - Serve as the primary administrator of Clay. - Design, build, and maintain scalable Clay workflows and automations. - Configure and optimize data enrichment, scoring, segmentation, and prioritization processes. - Monitor workflow performance, troubleshoot issues, and continuously improve system reliability. Data Orchestration & Signal Prioritization - Use Clay to aggregate and unify data from internal and external sources. - Build processes that enrich accounts, contacts, and leads with relevant firmographic, technographic, intent, and engagement data. - Develop prioritization models that surface the most relevant signals and opportunities for sellers. - Ensure sales teams receive accurate, timely, and actionable insights. Salesforce Integration - Design and maintain integrations between Clay and Salesforce. - Ensure data synchronization, quality, and governance across systems. - Define and manage workflows for account, contact, and lead updates. Automation & Process Optimization - Automate repetitive GTM processes to improve efficiency and scalability. - Build workflows that support prospecting, account prioritization, territory planning, lead qualification, and pipeline generation. - Identify operational bottlenecks and implement automated solutions. - Document processes and establish best practices for workflow management. Cross-Functional Collaboration - Partner with Sales to understand seller workflows and prioritization needs. - Work closely with Revenue Operations to align data models and CRM processes. - Collaborate with Marketing to incorporate additional signals and data sources. - Train stakeholders on workflow outputs and system capabilities. Qualifications - Bachelor's degree in business systems, computer science, information technology, or related field - 5+ years of experience in similar role - Experience with Clay is a must. Hands-on experience building and managing workflows in Clay. - Experience with SFDC CRM or similar tool is a must - Interest in applying AI to improve GTM processes - Software industry experience is a plus - Fluent English is a must - Process & System minded - Business savy - understand Business processes, challenges, and requirements - Sense of ownership, result driven, curiosity, hands-on, extra mile mindset - Team player - Interpersonal communication skills - Ability to balance strategic thinking with hands-on execution - Problem-solving and continuous improvement orientation Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country.