• Leading cross-functional teams including Engineering, Product Management, Network Operations, Sales, Services, and Support to support the product roadmaps • Developing successful partnerships with engineering, product and program stakeholders across the organization • Identifying and communicating backlog of work with key stakeholders, guiding them in priorities based on business needs • Maintaining and iterating on a roadmap of committed work through the current calendar

Role Description In support of Containerboard business goals, this position will work collaboratively with mill teams by directing, leading, or working on routine activities and special projects related to environmental, primarily wastewater, operations at designated mills. This position will guide and develop mill environmental resources and leadership to accomplish site and business specific requirements and initiatives while having the ability and passion to provide on-site implementation support. The successful candidate will be required to work collaboratively with other professionals, lead project teams, and support North American Packaging Solutions improvement initiatives. This individual will need to be able to learn and adjust quickly, be action oriented, be adept at building effective teams and be able to set priorities based on the business needs, working closely with appropriate HSE/Business leads. This person is also expected to develop and maintain a network of external resources (vendors, contractors, consultants, etc.) to assist with matters related to his/her role. Key Accountabilities - Deliver an environmentally incident-free workplace while reducing sites overall risk profile and environmental footprint. - Demand 100 percent compliance with applicable laws and regulations. - Raise performance standards by advancing the ideals of sustainability. - Develop environmental resources with the appropriate competencies and skill sets needed for future leaders within IP. Key Challenges This position must have the ability to focus and manage external issues that may affect Containerboard mills. The position may, in some cases, work to directly negotiate with and influence local and state entities regarding Containerboard compliance obligations and other similar matters. To do this, the individual must possess collaborative skills, organizational agility, innovation management skills and be able to resolve problems in a timely manner. This position will provide support and guidance to Containerboard mill sites, including environmental professionals and site management teams, by: - Managing and effectively completing assigned mill environmental projects including interpretation of environmental regulations, development and implementation of environmental strategies for permitting and compliance issues including state and EPA negotiations. - Implementing programs, initiatives and measures to advance environmental and sustainability key metrics including elimination of significant environmental events and the implementation of comprehensive environmental management systems. - Working directly with site management to provide implementation guidance, including model plans, for environmental requirements including performance standards, program elements and the global manufacturing system. Qualifications - Minimum of 10 years of experience in a broad range of manufacturing environments. - Bachelors degree in science, engineering, or related degree. - Strong written & verbal communication skills; presentation and training delivery skills. - Expert knowledge of EPA/State regulations. - Pulp & Paper experience preferable. - Travel up to 30% of the time supporting International Paper strategic and regulatory needs. Benefits - Health, welfare and retirement plans including Medical, Dental, Life insurance. - Flexible Spending Accounts. - Short-term and Long-term Disability. - 401(k) with company-funded retirement contributions. - Paid Time Off. - Education & Development (including Tuition Reimbursement). - Student Loan Repayment Assistance. - Voluntary Benefits including insurance for home, auto, vision and pets.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. What You’ll Be Doing: We are seeking an exceptional individual to join our team as a Senior Technical Program Manager, supporting our Internal Foundations Group. In this influential role, you will partner with stakeholders within the technology organization to help drive efficiency and predictability in software engineering. As a Senior Technical Program Manager, you will champion critical technical and cross-functional programs and projects, ensuring their seamless execution and successful delivery. You’ll be part of a small and growing TPM team within the engineering org, reporting directly to the Manager of Technical Program Management. If you thrive in a dynamic and innovative environment, possess strong leadership skills, and have a track record of driving impactful programs, we want to hear from you! Responsibilities - Take ownership of defining, planning, and executing large-scale technical programs that solve complex problems within our organization, including but not limited to: Developer Ops, Security Process, and Platform Scalability and Reliability. - Ensure the highest level of quality in project execution, consistently meeting or exceeding our high standards and delivering accurate results according to specifications. - Collaborate closely with stakeholders to drive and achieve objectives and foster a culture of accountability. - Work closely with engineering, product, data, and design leaders to align priorities, identify overlaps and possible efficiency gains among multiple projects, and ensure program objectives align with the tech organization's goals. You’ll Be a Good Fit If you Have: - 5+ years of experience in technical program management (startup and healthcare experience is a plus but not required) - Experience working with Developer Ops, Platform, or Infrastructure teams. - Bachelor's degree in computer science (or equivalent experience working with software developer teams) - Proven experience in successfully defining, planning, and executing large-scale technical programs and projects, preferably in a fast-paced and innovative environment. - Strong leadership skills, with the ability to inspire and motivate cross-functional teams to deliver exceptional results. - Excellent strategic thinking and problem-solving abilities, with a focus on finding creative solutions to complex challenges. - Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. - Deep understanding of technical program management methodologies and best practices. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $152,000–$189,750 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Location: This is a hybrid role with the expectation to work onsite from our San Francisco hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Title - Program Manager - I Location: San Francisco United States Job Description: Location - California - San Francisco - Remote Duration - 6+ Months Job Description: About the Role: - The Experience Org central operations team is building the next generation of how client manages research and design tools at scale - and client needs operational support to keep things running while client builds. - This contractor role is critical to preventing business disruption: candidates will own the day-to-day execution of client's tool operations model while senior leads invest in automation and process redesign. - Candidates will be the steady hand that processes access requests, manages licensing, coordinates compliance reviews, and supports users - keeping research moving while client simultaneously build the automated systems that will eventually take over these workflows. - Along the way, candidates will serve as a checks-and-balances layer, surfacing issues and ensuring nothing falls through the cracks during the transition. What Candidates Will Do: - Process license requests, assignments, callbacks, and extensions across all tools (Figma, UserTesting, Dovetail, Qualtrics, dscout, ZeroHeight, and others) - Manage SSO and Active Directory group memberships for new hires and access changes - Track usage analytics and support license forecasting and annual renewal planning - Coordinate Third Party Security (TPS) reviews and maintain compliance tracking - Track SPOUT project metrics including financial impact and project close-out data - Serve as first-line troubleshooting support and vendor bridge for tool issues - Support Outset AI platform onboarding, TPS, and access provisioning for scaled research rollout - Execute UserTesting R&I study migration (~290 studies) - Monitor and distribute Figma AI credits within approved usage policies - Own research/testing project close-out governance and financial tracking: prompt users to close out unused tests to recover spend, capture final session counts and incentives paid, and review end-of-project participant quality and research outcome feedback - this trend data will inform which cloud spaces and tools are best suited for different research needs and recruitment options, enabling smarter decisions and faster pivots over time What Client is Looking For: - Experience in SaaS tool administration, IT operations, or a similar operations/coordinator role - Comfort managing multiple concurrent request queues with strong attention to detail - Familiarity with SSO and identity/access management workflows (IIQ or Active Directory a plus) - Clear, proactive communicator - candidates are the interface between users and the team - Process-oriented with an eye for gaps; you notice what's missing and flag it - Proficiency in Google Sheets, Slack, and enterprise SaaS platforms Preferred: - Experience supporting software renewal cycles or procurement coordination - Familiarity with Third Party Security or vendor compliance processes - Background supporting a large SaaS tool portfolio at a technology company Scope of Work: - Program Management for Tool Portfolio - License assignment, triage, callbacks, and extensions across all tool platforms - SSO and Active Directory management for new hires and access changes - Usage analytics and license forecasting to support renewal planning - TPS review coordination and rapid research quality metrics tracking - Tool troubleshooting and vendor support bridging - Research/testing project close-out governance and financial tracking: prompting users to close unused tests to recover costs, capturing final session counts and incentives paid, and reviewing end-of-project participant quality and research outcome feedback - building trend data that informs tool-to-use-case pairing and recruitment strategy over time. - Figma AI credit monitoring and distribution - Outset platform onboarding, support, and access provisioning for scaled research rollout - Other adhoc special projects (ie - UserTesting R&I study migration execution) - Tooling related procurement support Note: - Job Posting: Experience Org Tooling Contractor - Title: Central Operations Contractor - Experience Org Tool Pod Team: Experience Org, Central Operations - Must have skills: - Highly Prefer experience with design and research tools like Figma, Claude, User Testing, Outset etc. - Tooling Experience (intake, license distribution, vendor troubleshooting) - High-Volume Ticket and Request Triage: A proven track record of managing a constant influx of requests (intake, license distribution, vendor troubleshooting) - Experience managing procurement process - Data Governance and Compliance Awareness - Basic Financial and Budget Tracking - Process Discipline and Documentation - Any other critical details to note for our suppliers? (Team size, applicable job titles that would apply) Program Manager, Design Program Manager, Technical Program Manager, etc Pay Range: $50hr - $55hr on w2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. #LI-RD1