Title: Client Partner – Nextdoor Location: Ogden, UT - Hybrid Job Description: Full time job requisition id R21239 About MarketStar:  In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.    Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.  We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  About the Client Partner – Nextdoor: MarketStar is seeking a Direct Client Partner (CP) to join us in our Ogden, UT location representing our client. In this role you will work directly with businesses to proactively manage partnerships, ensuring that they are satisfied and that their business objectives are met using our clients' advertising solutions. As a Client Partner, you will own the full sales cycle from lead to close, working with small to mid-size businesses. CPs draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to the client and to the advertisers they support.    Location: Ogden, UT - Hybrid What Will You Do?  - Generate and qualify leads through various channels, including cold calling, email campaigns, and social media.  - Build and maintain strong relationships with prospective and existing clients.  - Conduct thorough needs analysis and present tailored solutions to clients.  - Collaborate with the sales team to develop and execute sales strategies.  - Maintain accurate records of all sales activities and client interactions in the CRM system.  - Stay up-to-date with industry trends and competitor activities to identify new opportunities.  - Provide exceptional customer service and support throughout the sales process.  - Achieve and exceed monthly and quarterly sales targets.  - Participate in regular sales meetings and training sessions to enhance skills and knowledge.  - Prepare and deliver compelling presentations and proposals to clients.  - Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies.   - Adhere to advertising policies and guidelines, especially when working with sensitive verticals. Ensure compliance with internal and external regulations.  What Will You Need to Succeed?  - Proven track record in sales, preferably in a B2B environment.  - Strong results orientation with a drive to achieve and exceed targets.  - Excellent time management skills and the ability to prioritize tasks effectively.  - Exceptional client relationship management skills.  - Proficiency in sales skills and the ability to persuade and influence clients.  - Basic understanding of technology and familiarity with sales tools and CRM systems.  - Outstanding communication and interpersonal skills.  - Ability to work independently and as part of a team.  - Strong problem-solving skills and the ability to think on your feet.  - High level of motivation and a proactive approach to work.  What We Offer:   In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:   - Structured learning and career development programs  - Mental health program  - Generous Paid Time Off policy   - Paid medical leave  - Child/Dependent care reimbursement   - Education reimbursement  - 401k match, hardship loan program, access to financial wellness advisor   - Comprehensive healthcare coverage including medical, dental, and vision

Role Description Voor de verdere uitbouw van TAKTIK zoeken we een Franchise Partner met een sterke sportieve achtergrond, bij voorkeur iemand die zelf gevoetbald heeft op elite-niveau en die ervaring wil omzetten in ondernemerschap. We zoeken een persoon die: - een passie heeft voor topsport en jeugdontwikkeling - het verschil wil maken via visie, kwaliteit en begeleiding - zin heeft om zijn eigen regio uit te bouwen binnen een sterk en bewezen concept Qualifications - je bent zelfstandig in hoofd- of bijberoep (of bereid dit te worden) - je wil voldoende tijd vrijmaken om een toegewezen regio succesvol uit te bouwen - je beschikt over sterke communicatieve vaardigheden - je kan zelfstandig werken, maar gelooft in samenwerken binnen een groter geheel - je staat achter de visie, methodiek en kwaliteitsstandaarden van TAKTIK Benefits Dit aanbod is een win-win. Als Franchise Partner krijg je: - een bewezen opleidingsconcept dat technologie en praktijk combineert - toegang tot de TAKTIK-app en opleidingsstructuren - ondersteuning en begeleiding bij de opstart en groei - centrale marketing en leadondersteuning - de mogelijkheid om een eigen regio uit te bouwen binnen een beschermd kader - een ondernemersmodel met schaalpotentieel, zowel lokaal als internationaal Het franchiseconcept wordt afgesloten via een contract van 5 jaar, kosteloos verlengbaar. Er is een eenmalige entreefee te betalen, evenals een maandelijkse franchisevergoeding in ruil voor ondersteuning, begeleiding, marketing en tools. De franchise voorwaarden kunnen op aanvraag worden bezorgd. Company Description TAKTIK is een sporttechnologieplatform dat jonge voetballers helpt groeien via persoonlijke begeleiding, digitale tools en slimme inzichten. We combineren innovatieve technologie met een doordachte voetbalvisie waarin plezier, ontwikkeling en teamwork centraal staan.

Role Description The Customer Success Representative (CSR) provides responsive, high-quality support for Select-level customers. This role serves as the primary point of contact for customer service escalation requests and account inquiries, working to resolve issues efficiently and ensure customer satisfaction. The CSR role is integral to maintaining positive relationships with Select-level accounts by: - Promptly addressing their needs - Escalating issues when necessary - Upholding service level agreements (SLAs) to enhance the customer experience As a reactive account management team member, the CSR collaborates closely with technical support teams and company stakeholders to deliver a seamless and responsive client experience. Qualifications - Bachelor’s degree in business administration, marketing, or a related field preferred but not required - 1-2 years of experience in client success or account management - Fluent in American English; strong speaking and writing skills - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to manage multiple priorities and projects simultaneously - Knowledge of customer success principles and best practices - Experience working with CRM systems and other customer success tools - Passion for delivering exceptional customer service and building long-term relationships with customers Requirements - Should be willing to accept a long-term work-from-home arrangement - Should be amenable to a permanent night shift schedule

Role Description This is a remote position. The Client Success Lead owns the relationship after the handshake. This role is responsible for building trust with new clients, strengthening existing partnerships, and making sure what was sold is executed with clarity and consistency. They sit at the intersection of sales and recruiting—close enough to both sides to prevent disconnects, solve problems early, and keep the client experience human, strategic, and high-touch. This person will oversee the health of every requisition under their client accounts, not by directly managing recruiters, but by driving alignment, communication, and accountability across the process. They will partner closely with the Head of Sales and Head of Recruiting, attend both weekly meetings, and help ensure VHS delivers on its promise to bring humanity back to hiring. This role currently does not have direct reports, but may evolve into a people leadership position as the organization grows. Key Responsibilities - Client Relationship Ownership - Build, maintain, and deepen trusted relationships with new and existing client partners - Serve as the primary point of contact for client communication, satisfaction, and strategic account development - Create a high-touch, high-trust client experience that reflects the VHS mission and brand - Business Development Support - Partner with the Head of Sales to help establish new client relationships and expand current accounts - Support client onboarding and set clear expectations around process, communication, and success metrics - Identify opportunities for account growth, stronger engagement, and long-term partnership - Requisition Oversight - Maintain accountability for all open requisitions within assigned client accounts - Monitor progress, urgency, alignment, and delivery across active searches - Partner with recruiting leadership to ensure search activity matches client expectations and business priorities - Escalate risk, friction, or process breakdowns early and proactively - Cross-Functional Bridge - Act as the bridge between sales and recruiting, ensuring clean handoffs, strong internal communication, and aligned execution - Attend and contribute to both weekly sales meetings and weekly recruiting meetings - Translate client feedback, concerns, and priorities into actionable direction for internal teams - Help both teams stay aligned on account strategy, search status, and relationship health - Client Strategy & Retention - Strengthen retention through proactive communication, responsiveness, and strategic problem-solving - Address client concerns and executive escalations with professionalism, urgency, and ownership - Ensure clients feel supported, understood, and confident in the VHS process - Turn strong client partnerships into long-term advocates for VHS - Process Improvement & Insight - Identify trends across client relationships, requisition flow, and service delivery - Recommend improvements that strengthen the client experience and improve coordination between teams - Help define what “great client success” looks like at VHS as the function continues to mature Qualifications - Experience in account management, client success, business development, recruiting, staffing, or a related client-facing role - Proven ability to build and maintain strong business relationships - Strong communication skills with the ability to navigate both external client conversations and internal cross-functional collaboration - Experience managing multiple priorities, stakeholders, and active accounts at once - Ability to operate strategically while staying close to day-to-day execution - Strong sense of ownership, urgency, and accountability - Comfortable working in a fast-moving, growth-oriented environment - Experience in recruiting, talent acquisition, staffing, or veteran hiring is strongly preferred Benefits - Commission based role - Uncapped earning potential - Hybrid flexibility: remote-first with a collaborative home base in greater Boston, MA - Clear path to leadership: advancement into team lead and management roles as VHS grows - Direct mission impact: every deal you close creates an opportunity for a veteran - Compensation structure and OTE expectations will be discussed during the interview process