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GAINSCO is a property and casualty insurance company specializing in the personal auto insurance market, offering a range of personal auto insurance policies tailored to the needs
Desk Appraiser
Location
United States
Posted
34 days ago
Salary
0
Seniority
Mid Level
Job Description
Desk Appraiser
GAINSCO
Role Description We are seeking a Material Damage Desk Appraiser II to complete auto physical damage appraisals virtually (photo-based) in an accurate, efficient, and compliant manner, while delivering prompt, professional customer service. - Virtually inspect and appraise damaged vehicles using photos, company guidelines, and proper repair methods. - Use estimating software to evaluate, document, and estimate accident-related vehicle damages. - Negotiate repair estimates with the customer’s shop of choice to reach agreement on repair costs. - Authorize and manage rental car extensions when needed based on repair conditions. - Determine repairability vs. total loss; complete total loss evaluations and determine salvage value. - Manage the repair process to support timely vehicle repairs and issue payments for covered damages when appropriate. - Maintain accurate claim file notes and communicate effectively with unit teammates and Claims partners. - Contact customers and respond to questions in a timely manner. Qualifications - High School Diploma or Equivalent. - Adjuster License upon hire may be required to comply with state and GAINSCO requirements. - ASE / ICAR Certification is a plus. - Minimum of 5 years of experience writing auto damage appraisals is required. - Insurance carrier appraisal experience is required. - Appraisal estimating software experience is required. - High proficiency with CCC ONE estimating software is a plus. - Ability to become ICAR/ASE certified. - Excellent written and verbal communication skills. - Ability to prioritize, manage time, and work efficiently. - Ability to gather and analyze information to evaluate results and choose the best solution to the problem. - Must follow established steps and procedures while exercising proper judgment within established protocols. - Ability to travel 5% or less; voluntary travel. Requirements - Pass required Material Damage training, reviews, and calibration exercises. Benefits - Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insurance. - Parental Leave Policy. - 401K + Company Match. - PTO + Paid Company determined Holidays.
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