• Own the global renewal strategy, processes, and playbooks to ensure timely, accurate, and high-value renewals. • Serve as an executive-level renewal leader for strategic and complex accounts, engaging directly with customers to align on value, address objections, and secure successful contract outcomes. • Mentor and coach Renewal Managers on deal strategy for specific renewals, including stepping in to help manage negotiations where required. • Personally lead or support customer negotiations for high-risk, high-value, or escalated renewals, including multi-year and enterprise agreements. • Develop segmentation frameworks to tailor renewal motions based on customer value, lifecycle stage, and risk level. • Collaborate cross-functionally with Customer Success, Sales, Finance, and Legal to streamline negotiation, pricing, discounting, and contract flow and secure appropriate approvals. • Build and maintain renewal dashboards, KPIs, and predictive forecasting models for churn risk and GRR projections. • Monitor renewal performance against targets and drive continuous improvements in process, tooling, and efficiency. • Provide executive-level reporting with insights, risk analysis, and mitigation plans. • Partner with Customer Success to identify at-risk accounts early and implement structured intervention plans. • Oversee standardized renewal engagement cadence and communications to customers. • Influence product and service improvements based on renewal feedback, win/loss insights, and customer trends. • Lead and grow a high-performing renewal management team, including Renewal Managers and Analysts. • Develop a commercially strong, customer-facing renewal organization capable of handling complex negotiations with confidence. • Set clear objectives, coach for performance, and foster a culture of accountability, collaboration, and customer-centricity. • Partner with operational teams to drive automation and workflow optimization in quoting and renewal management systems to streamline renewal motions. • Partner with Operations to enhance data accuracy, contract management, and reporting infrastructure. • Ensure compliance with pricing policies and contractual terms.

• You will be the architect of Saviynt’s competitive edge, interfacing with a cross-functional elite team of Sales, Product, and Marketing leaders. • Lead a cross-functional initiative to deliver high-quality competitive analysis and enablement deliverables for Sales, SEs, and Partners. • Author and publish high-impact thought leadership, competitive analysis, and industry position papers that elevate our brand and reshape customer perception. • Deliver phenomenal presentations and keynote speeches at global internal and external events, representing our vision to the world. • Structure sophisticated problems and analyze opportunities to drive meaningful recommendations to the Executive Leadership Team (ELT). • Maintain the "source of truth" for all competitive initiative content, ensuring accuracy and timeliness across the organization.

• Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management. • Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process. • Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals. • Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues. • Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies. • Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability. • Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals. • Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices. • Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations.

• Help envision and align alliance partners around technology integrations • Collaborate to design and execute Co-Marketing and Co-Selling programs • Create and deliver co-selling value propositions and incentives • Join sales teams in Account Mapping meetings