• Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management. • Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process. • Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals. • Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues. • Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies. • Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability. • Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals. • Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices. • Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations.

• Help envision and align alliance partners around technology integrations • Collaborate to design and execute Co-Marketing and Co-Selling programs • Create and deliver co-selling value propositions and incentives • Join sales teams in Account Mapping meetings

• This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical • Own the long-range, annual, and quarterly financial and non-financial goals • Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support • Work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence • Lead the transition from AI-assisted workflows to agentic systems to reduce human intervention and increase throughput

• Leadership of installation planning and execution team • Management and direction to achieve predictable, rapid installations • Ensure overall positive customer experience • Strengthen cross-functional alignment between R&D, Operations, Service, Clinical, IT/Cybersecurity, Commercial, and Executive Leadership • Identify gaps in current processes and improve organizational effectiveness • Build a culture of excellence through KPIs and continuous improvement