Role Description We have an opportunity for an Inside Sales Representative. This is a non-exempt, hourly position. Work schedule: Monday - Friday, 8:30am - 5:00pm Work location: Remote (Based in Denver, CO required) PRIMARY DUTIES AND RESPONSIBILITIES - Training and Product Knowledge: - Attends extensive training programs to learn how products are manufactured and utilized. - Gains proficient knowledge of company products to effectively teach and train customers on core products. - Works closely with the Marketing department to understand all campaigns and how best to approach customers when making offers. - Stay informed about company products and service information updates. - Sales Closing: - Work towards closing deals and securing customer commitments as part of Sales & Marketing Campaign and achieving company quotas. - Based on Sales & Marketing Campaigns, upselling services and making product recommendations to customers. - Achieving or exceeding call and sales targets, measured by metrics based on the number of calls daily and percentage of successful sales calls. - Present Septodont products to dental staff and other potential customers as defined by the Sales & Marketing Campaign. - CRM and Sales Tools: - Utilize Customer Relationship Management (CRM) systems and sales tools to manage and track customer interactions, update customer data and monitor sales activities. - Uses CRM system and specifically the CTI module in the CRM to make sales calls to designated accounts. - Sales and Expense Budgets: - Works to achieve maximum annual sales while maintaining expense budget constraints. - Completes timely and accurate expense reports for all reimbursable expenses. - Other: - Follows regulatory requirements and ensures quality standards are met. - Observes and supports all safety guidelines and regulations. - Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices. - Performs other related duties as required. Qualifications - High School Diploma is required, college diploma in business, marketing or related field is an asset. - Previous experience in sales, customer service or a related field is highly desirable. - Prior experience or familiarity in the dental industry is highly desired. - Familiarity with a Customer Relationship Management system such as Salesforce is preferred. Requirements - Proficiency in working with MS Office products (Word, Excel, etc.). - Excellent verbal and written communication to effectively engage with customers through phone calls, emails and other communication channels. - Solid understanding of sales techniques, including overcoming objections and closing sales. - Customer-focused and able to build and maintain relationships with clients. - Proven ability to persuade and influence to successfully close deals and achieve sales targets. - Strong time management and organizational skills to handle multiple leads and tasks, while meeting deadlines in a fast-paced work environment. - Problem solving skills to address customer inquiries, overcome objections and find creative solutions to meet customer needs. - Resilience and can-do attitude to overcome customer setbacks and keep a positive attitude. - Strong teamwork skills to collaborate with other team members, and across sales and marketing. Benefits - Competitive salary [and commission structure]. - Comprehensive benefits package. - Opportunities for professional growth and development. - Supportive and collaborative work environment. - Hourly rate: Starting at approximately $24.00 - $25.00 USD per hour. Final rate will depend on experience and qualifications. Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

• Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan. • Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels. • Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention. • Effectively transfers accounts and client information to Business Development Directors. • Manages annual expense budget and submits expense reports for reimbursement on approval timelines. • Expands client requests upselling for business unit when possible. • Provides weekly sales activity report to management. • Develops client call cycle to achieve objectives and sales plan. • Provides general intelligence on key competitors. • Sells the business unit’s capabilities leveraging differentiation framework. • Recognizes and communicates sales opportunities for other business units. • Establishes and manages customer expectations. • Collaborates with companywide resources to achieve superior customer satisfaction. • Organizes and hosts client visits if required. • Uses SFDC to manage internal communication and document territory and client information as required for the business unit. • Responsible for Opportunity Management and accurate pipeline forecasting. • Maintains frequent email and phone contact with clients to grow and expand business relationships. • Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services. • Evaluates quotations and provides input to ensure client and company requirements are met. • Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention. • Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc. • Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists. • Establishes, nurtures and grows client relationships at the appropriate

• Solicit and develop sales to sell Altair frames to end-user doctor base within an assigned territory • Develop creative sales strategy to contact prospects to create opportunities to sell Altair eyewear program and increase revenue • Represent Altair to customer base in all sales-oriented activities • Work independently, while leveraging appropriate partners, to exceed quota targets while achieving balanced product line results • Effectively develop account-specific sales plans that result in strong revenue growth in managed base accounts • Apply innovative ideas, approaches, and solutions to customers’ business problems • Develop a strong understanding of the customer’s business and business requirements • Leverage the breadth and depth of Altair’s offerings by identifying opportunities for cross-selling, lead-sharing and integrated selling • Promote strong and effective working relationships with internal divisions • Identify and communicate future customer requirements and feedback to divisions and partners • Follow up with doctors who have terminated their relationship with the Altair eyewear program • Consistently update CRM tools as a communication vehicle to management

Role Description The Inside Sales Caller is responsible for generating qualified opportunities by conducting high-volume outbound calls, engaging inbound leads, and setting appointments for the sales team. This role serves as the front line of revenue generation and requires strong communication, persistence, and CRM discipline. - Drive consistent lead engagement and appointment setting activity. - Maximize lead conversion rates through disciplined follow-up. - Maintain accurate CRM data and pipeline visibility. - Support sales teams by delivering qualified opportunities. Qualifications - High school diploma or equivalent required. - 1-3 years of inside sales, call center, or customer service experience preferred. - Experience with CRM systems preferred. Requirements - Strong phone presence and verbal communication skills. - Persistence and ability to handle rejection. - Active listening and objection handling. - Organization and attention to detail. - Ability to work independently in a remote environment. Benefits - Remote work environment with professional workspace required. - Reliable internet connection and communication tools. - Ability to sit for extended periods and conduct calls.