Septodont

Role Description We have an opportunity for an Inside Sales Representative. This is a non-exempt, hourly position. Work schedule: Monday - Friday, 8:30am - 5:00pm Work location: Remote (Based in Denver, CO required) PRIMARY DUTIES AND RESPONSIBILITIES - Training and Product Knowledge: - Attends extensive training programs to learn how products are manufactured and utilized. - Gains proficient knowledge of company products to effectively teach and train customers on core products. - Works closely with the Marketing department to understand all campaigns and how best to approach customers when making offers. - Stay informed about company products and service information updates. - Sales Closing: - Work towards closing deals and securing customer commitments as part of Sales & Marketing Campaign and achieving company quotas. - Based on Sales & Marketing Campaigns, upselling services and making product recommendations to customers. - Achieving or exceeding call and sales targets, measured by metrics based on the number of calls daily and percentage of successful sales calls. - Present Septodont products to dental staff and other potential customers as defined by the Sales & Marketing Campaign. - CRM and Sales Tools: - Utilize Customer Relationship Management (CRM) systems and sales tools to manage and track customer interactions, update customer data and monitor sales activities. - Uses CRM system and specifically the CTI module in the CRM to make sales calls to designated accounts. - Sales and Expense Budgets: - Works to achieve maximum annual sales while maintaining expense budget constraints. - Completes timely and accurate expense reports for all reimbursable expenses. - Other: - Follows regulatory requirements and ensures quality standards are met. - Observes and supports all safety guidelines and regulations. - Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices. - Performs other related duties as required. Qualifications - High School Diploma is required, college diploma in business, marketing or related field is an asset. - Previous experience in sales, customer service or a related field is highly desirable. - Prior experience or familiarity in the dental industry is highly desired. - Familiarity with a Customer Relationship Management system such as Salesforce is preferred. Requirements - Proficiency in working with MS Office products (Word, Excel, etc.). - Excellent verbal and written communication to effectively engage with customers through phone calls, emails and other communication channels. - Solid understanding of sales techniques, including overcoming objections and closing sales. - Customer-focused and able to build and maintain relationships with clients. - Proven ability to persuade and influence to successfully close deals and achieve sales targets. - Strong time management and organizational skills to handle multiple leads and tasks, while meeting deadlines in a fast-paced work environment. - Problem solving skills to address customer inquiries, overcome objections and find creative solutions to meet customer needs. - Resilience and can-do attitude to overcome customer setbacks and keep a positive attitude. - Strong teamwork skills to collaborate with other team members, and across sales and marketing. Benefits - Competitive salary [and commission structure]. - Comprehensive benefits package. - Opportunities for professional growth and development. - Supportive and collaborative work environment. - Hourly rate: Starting at approximately $24.00 - $25.00 USD per hour. Final rate will depend on experience and qualifications. Total rewards include comprehensive benefits, bonus eligibility, and professional development support.