VSP Vision Care

• Supervise, evaluate, and develop customer service staff in support of customer satisfaction goals for all publics • Monitor work of unit personnel ensuring standards are met for assigned business functions/channels of service • Develop, maintain, and monitor unit standards, processes, and procedures to ensure efficient, accurate processing • Assure effective communications are maintained within the Unit and externally • Be alert to customer trends and potential problems, escalate issues as appropriate • Assist in the development of unit budget, monitor expenses to ensure costs are within established levels • Coordinate with other units/departments to facilitate special requests and resolve workflow issues

• Supervise, evaluate, and develop customer service staff in support of customer satisfaction goals for all publics • Contribute to the achievement of division and corporate action plans • Establish effective relationships with direct reports and maintain/improve employee satisfaction • Monitor work of unit personnel ensuring consistent, accurate, and timely processing • Develop, maintain, and monitor unit standards, processes, and procedures • Assure effective communications are maintained within the Unit and externally • Be alert to customer trends and potential problems developing that negatively impact service • Act as a subject matter expert for call handling processes and procedures • Assist in the development of unit budget, monitor expenses to ensure costs are within established levels • Coordinate with other units/departments to facilitate special requests, resolve workflow issues, production issues, and escalated customer inquiries

Title: Distribution Center Clerk Location: Melville United States Job Description: Full time job requisition id R-9704 Under general supervision responsible for unloading trucks, opening, and unpacking shipments, verifying inventory received and stocking the shelves for all incoming shipments to the distribution center in an efficient and timely manner. Unload trucks of all incoming shipments to the distribution center Open and unpack all shipments received Complete inventory count and quality control checks for all incoming shipments including examining for theft and/or damage Match incoming inventory to invoices and packing slips for proper size, quantity, color, style, etc. Ensure boxes are bar-coded/labeled correctly Stock shelves with new inventory Perform all other functions as required Job Specifications Typically has the following skills or abilities: Previous distribution center or shipping experience is preferred Basic computer skills preferred Able to learn to operate wave machine, hi-lo machine, power jack, and electric lift Must be detail-oriented, accurate, and able to multitask Must be able to work accurately and safely under pressure Ability to lift boxes and packages up to 75lbs Overtime and weekend hours may be required For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment #LI-MARCHON Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $15.75 - $18.38 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Role Description The Principal Financial Analyst is responsible for supporting LOB functions, including business planning and navigation, forecasting, budgeting, and financial and market analysis. They will work with LOB presidents/leaders and senior financial leaders on developing financial strategies, management reporting, and analytics. - Act as a key point of contact for LOB with all Finance teams, ensuring timely and accurate completion of finance functions. - Produce actionable management information and analysis, issuing periodic financial and operating reports, interpreting operating results, and ensuring specificity in accordance with appropriate accounting standards. - Manage the preparation of financial forecasts, including projected revenue, expenses, net income, cash and borrowing. - Recommend benchmarks for measuring the financial and operating performance of locations and departments. - Build financial business plans and define ways to identify financial opportunities and gaps. - Prepare financial analysis of Company corporate and by business segment. - Monitor and analyze monthly operating results against budget. - Develop and lead the preparation of finance committee financial packets, financial reviews, and annual/5 year plan reviews. - Manage the annual planning/budgeting process including top-down target setting, long-range planning that aligns with and integrates the strategic business plans. - Identify and ensure implementation of financial improvements to achieve revenue and profit targets. - Recommend proper allocation of assets and resources to maximize productivity and profitability, and provide valuable analysis and insight to guide decision making that supports the Company’s key objectives. - Collaborate with business leaders on evaluating existing financial systems and current processes, and recommending modifications and implementation of systems and processes more advantageous to the Company’s strategic financial goals. - Mentor other Individual contributors on the team. - Prepare reports that outline the company's financial position in the areas of income, expenses, and earnings to assist in financial decision-making. - Participate in a wide variety of special projects at Corporate or LOB level, as needed. - Coordinate with other units/departments to facilitate special requests, resolve workflow or production issues. Qualifications - Bachelor’s degree in Accounting or Finance or equivalent experience. - 8+ years related financial analysis experience. - Strong organizational skills, accuracy, and attention to detail. - Skilled at working with cross-functional groups while promoting collaboration and excellence. - Strong negotiation, consensus-building, and problem-solving skills. - The ability to lead the efforts needed to identify and resolve complex technical accounting matters in a timely manner. - Strong business aptitude, analytical, and problem-solving skills. - Ability to regularly exercise discretion and independent judgment in the performance of job duties. - Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders. - The ability to effectively instruct others on technical models and concepts. - Strong organizational skills and ability to multi-task and manage priorities. - Strong Excel experience. - Clean credit history as reported by credit report. - For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment. Requirements - #LI-MARCHON Benefits - Compensation range for the role is listed below. - Applicable salary ranges may differ across markets. - Actual pay will be determined based on experience and other job-related factors permitted by law. - As a part of the compensation package, this role may include eligible bonuses and commissions. - Salary Ranges: $105,000.00 - $165,375.00

• Provide legal and commercial counsel for a line of business and/or staff group • Serve as primary legal support for a line of business and/or staff group and its respective senior management teams • May provide guidance within the following legal areas: general corporate matters, compliance, drafting transactional documents, license agreements, employment law, immigration law, data privacy, risk management, asset-backed financing, and contract management • Conduct research and interpret new and existing laws and regulations to ensure compliance • Identify and assess risk and determine appropriate actions for specific business areas • Act as an advisor to other legal staff within the department on specific practice areas • Maintain relationships with outside counsel and provide recommendations on partnerships and contracts

• The Innovation Principal works with designers, ecosystem partners, and other domain experts to reimagine the way eye care and eyewear are delivered to the world. • Design and lead projects that explore and scale concepts related to assigned domain area(s) with a clear business impact. • Monitor assigned domain area(s) and build an understanding of their potential, maturity, and impact to our business. • Build on existing experience to quickly understand new technology, business models, markets, consumer trends, etc. needed to maintain domain expertise. • Proficient in concept testing and validation, user research, or other related experimentation methodologies. • Evaluate and compare products using custom scorecards that highlight capabilities and fit for specific business problems. • Identify and define problems and opportunity areas, develop hypotheses, and select appropriate testing methods to validate assumptions.

• Sell and service eyewear products by managing existing accounts and developing new prospects • Exercise a broad knowledge of the organization's services, products, and marketing techniques • Develop a creative sales strategy to contact prospects • Cultivate and develop strong business relationships with customers • Represent the eyewear line of business to the customer base in all sales-oriented activities • Work independently, while leveraging partners and colleagues to exceed quota targets • Apply innovative ideas to solve customers’ business problems • Maintain current working knowledge of existing and new products and services • Identify and communicate future customer requirements and feedback to appropriate divisions • Act as liaison between various departments and customers

• Plan and execute events that support the goals of the enterprise • Ensure successful execution of event from start to post-event evaluations • Plans and executes events, such as marketing and sales conferences, trade shows, and customer-related events • Directs logistics, including registration and attendee tracking, presentation and materials support, and pre- and post-event evaluations • Procures vendor services • Works with facility, exhibit set-up, equipment, and catering requirements • Provides on-site event support • Research potential event locations and evaluate alternatives • Prepares and tracks budgets, and provides periodic progress reports for each event project • Conducts post-event evaluations to determine how future events could be improved upon

Role Description Manage assigned book of client business, serving as advisor on client service and operations-related issues, scope as defined by business area. Contribute to corporate-wide efforts to develop efficient and effective processes that enable the company to service customers and support strategic initiatives. Collaborate with internal and external business partners on strategies that drive growth and retention, and strengthen client relationships and satisfaction. - Develop and maintain relationships with clients, partners, brokers, and consultants to identify and address requirements as they relate to products and service offerings. - Function as the primary service contact to achieve and maintain high satisfaction levels and client retention. - Market the value of programs, products, and services to gain adoption within each account. - Facilitate client-related marketing initiatives. - In collaboration with Market Directors, develop and manage account plans to include strategic objectives, communication, growth, and retention strategies. - Develop and maintain an understanding of compliance-related items, such as state and/or federal regulations or mandates applicable to client base. - Participate in key client meetings, in-person or virtually, such as Client Partnership Review, finalist, Site Visit, and other events as required by client. - Develop and manage the implementation process to ensure client accounts are implemented according to requirements and performance standards. - Work with internal and external business partners to address custom client requirements. - Manage client contract, compliance, and related activities (contracts, evidence of coverage, summary plan descriptions, etc.). - Collaboratively manage client and member communication strategies and collateral deployment. - Responsible for report compilation and distribution. - Interpret reporting requirements and successfully position those reports to clients. - Proactively monitor clients to identify problematic issues. Escalate client issues to the appropriate business partners and drive solutions as needed. Qualifications - College degree in Business Administration or related field, or equivalent experience. - 2+ years of account management experience and/or client service experience. - Effective interpersonal and communication skills with ability to influence internal and external business partners. - Experience participating in client-related project teams. - Demonstrated ability to manage multiple concurrent account implementations, client/broker/consultant requests, and business needs. - Ability to develop and maintain a strong understanding of business objectives, products, services, processes, competitive landscape, and business environment. - Proven ability to adapt to change quickly and work effectively within an agile environment. - Proven problem identification and solving capabilities. - Knowledge of insurance platform technologies. Requirements - Compensation range for the role is listed below. - Applicable salary ranges may differ across markets. - Actual pay will be determined based on experience and other job-related factors permitted by law. - As a part of the compensation package, this role may include eligible bonuses and commissions. - Salary Ranges: $58,656.00 - $92,328.00. Benefits - VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. - We maintain a drug-free workplace and perform pre-employment substance abuse testing. - Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

• Identify, assess, advance, and activate innovation opportunities within assigned domain area(s) • Develop relationships with internal and external partners • Quantify potential value to the enterprise from innovation opportunities • Identify and define problems and opportunity areas, develop hypotheses, and select appropriate testing methods to validate assumptions • Lead and advise multiple project teams on project design, execution, and when to pivot, close out, or transition an initiative • Design and lead initiatives requiring concept testing and validation, user research, or other related innovation methodologies • Seek out new technologies, business models, markets, and consumer trends and translate them into insights • Document insights, learnings, and recommendations from projects • Identify, evaluate, and mitigate risks across initiatives.