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At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
SENIOR D365 CUSTOMER SERVICE DEVELOPER & FUNCTIONAL CONSULTANT
Location
India
Posted
44 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
SENIOR D365 CUSTOMER SERVICE DEVELOPER & FUNCTIONAL CONSULTANT
Zensar
Role Description We are thrilled to invite an experienced professional to join our team as a Senior D365 Customer Service Developer & Functional Consultant. In this role, you will be instrumental in crafting and implementing comprehensive Customer Service solutions, leveraging your expertise in Microsoft Dynamics 365 Customer Service. Your impact will be felt across the entire customer service process, from initial requirements gathering to the final configuration and development of critical components. This role offers a unique opportunity to work at the intersection of technology and customer service, utilizing cutting-edge tools and having a tangible impact on our clients' operations. Qualifications - Experience with Microsoft Dynamics 365 Customer Service. - Proven track record in developing customer service solutions. - Strong understanding of customer service processes. Requirements - Ability to gather and analyze requirements. - Experience in configuration and development of critical components. - Strong problem-solving skills. Benefits - Inclusive workplace culture. - Opportunities for growth and development. - Commitment to well-being and work-life balance.
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