• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products. • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies. • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals. • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions. • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience. • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI. • Maintain accurate forecasting, pipeline management, and account documentation in internal systems. • Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products. • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies. • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals. • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions. • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience. • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI. • Maintain accurate forecasting, pipeline management, and account documentation in internal systems. • Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

• 负责高价值客户的开发与维护，深入了解各家产品与解决方案，通过专业够听和定制化的解决方案，推动交易、资产及收入等关键指标的持续增长。该岗位高度 KPI 导向，需要强目标感、快速学习能力，同时能接受高强度出差。 • 通过多渠道（线下拜访、行业会议、社群、转介绍等）挖掘并开发潜在高价值客户（包括但不限于专业交易者、家族办公室等）。 • 能够快速画像并识别高潜力目标客户，建立并维护客户线索池和跟进节奏。 • 建立并维护稳固的客户关系，定期Review，了解用户交易需求、资金规模与产品需求。 • 对所负责客户的 资产规模、交易量、收益贡献等关键指标（KPI）负责，按月度/季度完成业绩目标。 • 深入理解各家主流交易平台的各产品条线（如：现货、合约、期权、Earn/理财、结构化产品等），能够为客户提供对比分析和专业建议。 • 收集客户需求与痛点，协同产品、运营等团队，为重点客户提供定制化解决方案。 • 持续跟进行业动态、竞品策略和新产品形态，快速掌握并消化新知识，形成对客户有价值的观点与建议。 • 定期输出客户/市场反馈与竞品情报，为内部策略和产品迭代提供一线视角。

Title: Client Account Manager I, Spanish Market Location: Dublin, IE Job Description: About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Client Account Manager, in our Dublin office you will work at the Retail book within the Spanish team. This book is composed by a variety of brands from the Fashion, Home, Big Box, Groceries and other subverticals. We’re looking for an experienced self-driven Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, sales skills and coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you! What you’ll do: - Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities. - Ensure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc) - Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed - Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc. - Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Evaluate if a digital media campaign is successful and how to troubleshoot. - Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct. - Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. - Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets. - Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed. - Pitch new products and campaign best practices at scale. What we’re looking for: - Digital advertising sales experience, ideally with managing performance advertisers. - Strong communication skills in person, on the phone, and through email. - A team player who’s able to work in a fast-paced environment with technical and non-technical teams. - Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge. - Background on performance marketing. - Experienced in managing quarterly forecasts and achieving goals. - Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies. - Fluency in Spanish and English is essential for the role. - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. - Bachelor’s/Master’s degree in a relevant field or equivalent experience. In-Office Requirement Statement: - This role will need to be in the office or in-market 3 times per week and therefore needs to be in a commutable distance from our Dublin office. - We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. Working Expectations: - In-market sales team focused on velocity, expect to be traveling in-market up to 50% of the time Relocation Statement: - This position is eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.