Title: Health Insurance Agent Location: Nashville Tennessee US Full Time, Temporary $26.00 / hour Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a licensed Health Insurance Conservation Agent to work at a leading Medicare provider. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life. SNAPSHOT: - Rate of pay: $26.00 per hour - Contract assignment through the end of 2026 - 100% remote - Must have active Health Insurance License - Must be able to work an 8-hour shift from 8:00am to 8:00pm any day of the week. - Weekends, OT, and some holidays are required Job Summary: The Conservation Specialist is a licensed insurance sales agent that is responsible for retaining existing customers who are calling to cancel plans. This will include, but not limited to, assisting customers with applying for new coverage within Cigna Healthcare. The Conservation specialist is also responsible for assisting Under 65 customers (U65). Duties and Responsibilities: - Receive calls from existing Medicare Supplement customers looking to cancel their current policy and assess /identify the reason for the cancellation request. - Conduct a needs assessment to determine options to address customer’s cancellation reasons. - Outbound calls to existing customers as part of a Wellness Check. - Successfully upsell/cross sell existing customers as available. - Participate in other assigned Sales Team projects as needed. - Provide feedback and guidance on market nuances, marketing campaigns and plan operations. - Other duties as assigned. - Maintain knowledge of all products, processes, and procedures. - Consistently maintain a positive attitude and professional demeanor. - Participate in meetings and required trainings. - Maintain active license and appointment in all Healthspring Medicare markets. - Ability to work weekends, holidays, and rotating shifts in accordance with CMS guidelines. - Ability to work OT as business requires. - Ability to multi task between multiple systems. QUALIFICATIONS - Adaptable, flexible, and ability to manage through change. - Bachelor’s Degree preferred. - Goal oriented and personally accountable; resourceful and self-directed. - Demonstrate effective communication (written and verbal), interpersonal skills and fosters a team environment. - Excellent listening and interpersonal communication skills. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrate accuracy and productivity in a fast-paced environment. POSITION REQUIREMENTS - Ability to work in a high-volume call center environment. - Experience with technology includes high level use of laptops, camera and desk phones. - Demonstrate ability to leverage Script, Tools & Technology. - Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload. - Holds current license in residential state or if inactive willing to renew - Accurate data entry skills and attention to detail. - Experience performing valuable Needs Analysis to understand Customer needs. - Excellent verbal and written communication skills. - Proficiency in navigating Microsoft Office Suite: Outlook, Excel, Word, Teams. - Excellent time management, organizational, and prioritization skills. - Ability to work independently. - Adhere to compliance requirements. - Understanding of the various Healthspring Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary) - Strong telephone verbal and listening skills. - Ability to work in a fast-paced environment. - Dedication and commitment to exceptional customer service when selling and servicing our customers. - Dedication and commitment to exceptional customer service when selling and servicing our customers. Education and Experience: - Active Health Insurance License (or inactive willing to get renewed) - High School Diploma or GED required. - 1 to 2 years of sales/servie experience - At least two years telephonic experience. Preferred Requirements: - Bachelor's Degree - Call Center Experience during AEP - Experience in or understanding Medicare Advantage and Medicare Supplement Products and/or Healthcare insurance

Role Description Start a stable career in a regulated, reputable insurance environment—with structured training, clear processes, and real growth potential. Join a leading German insurance group serving 13M+ customers and 14M insured vehicles. - Support German-speaking customers via phone & email - Handle motor insurance requests: new policies, changes, cancellations - Process claims & cases, escalate when needed - Keep records accurate (contracts, documents, SEPA, address updates) - Offer tailored insurance solutions and recommend add-ons when relevant Qualifications - German fluency (C1+) - Customer-focused communication + strong attention to detail - Comfortable using PC/CRM/MS Office - Typing speed 25 WPM, accuracy 85% - High school diploma or higher Requirements - Location: Piraeus, Greece (Work-from-home within Greece) - Start Date: 02 June 2026 - Interview Deadline: 22 May 2026 - Schedule: Rotational shifts 09:00–22:00, 5 days/week (Mon–Sun) Benefits - Salary: €1450 gross/month - Up to 10% performance bonus - Relocation Package (if relocating to Greece) - Option 1: Flight + hotel + agency fees 100% covered - Option 2: €250 allowance + agency fees covered Company Description Join a leading German insurance group serving 13M+ customers and 14M insured vehicles.

Role Description As a Insurance Agent, you'll be the first point of contact for German-speaking customers, handling a mix of inbound and outbound interactions: - Customer Support & Case Management - Handle inquiries via phone and email in German - Process insurance claims and resolve customer issues efficiently - Escalate complex cases following internal procedures - Motor Insurance Operations - Process new vehicle insurance applications - Manage contract changes, conversions, and terminations - Handle general correspondence and documentation - Administrative Excellence - Perform accurate contract logging (critical for business operations) - Process address changes, account updates, and SEPA mandates - Ensure timely handling of incoming documents (email/post) - Additional Responsibilities - Provide insurance advice and prepare tailored offers - Cross-sell additional insurance products (liability, property, legal, etc.) - Support customer onboarding (e.g. self-service portal registrations) - Schedule pension consultation appointments Qualifications - Fluent German (C1+ level) + business English - Strong communication skills with a customer-first mindset - Ability to simplify complex insurance topics - Problem-solving mindset with focus on first-time resolution - High attention to detail (especially in data entry & documentation) - Ability to multitask across systems in a fast-paced environment - Confident PC user (Windows, CRM systems, MS Office) - Typing speed 25 WPM with 85% accuracy - Minimum high school diploma Requirements - Fully remote (within Greece) - Training from home Benefits - €1450 gross/month - Up to 10% performance bonus (based on targets) - Relocation Package (if choosing Greece): - Option 1: Flight + hotel + agency fees fully covered - Option 2: €250 allowance + agency fees - Continuous training and upskilling - Exposure to a leading European insurance environment - Opportunity to develop expertise in insurance & customer operations Company Description Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable, regulated industry, while enjoying the flexibility of working from home or relocating to sunny Greece.

Role Description - Acquires and maintains current knowledge of all payor requirements as it relates to patient/hospital responsibility for authorizations and hospital billing, including all Federal and State regulations. - Performs all insurance authorization of inpatient and outpatient services by accurately collecting and analyzing clinical data in support of payor guidelines and submits accordingly. - Uses resources to determine appropriate procedure codes for authorization to ensure appropriate reimbursement. - Consults with patient and appropriate departments for uninsured status, uncovered services, out of network status, and situations where the only insurance is Third Party Liability or Workers Compensation and provides next steps. - Initiates communication to the patient when authorization is not obtained and explains the potential financial responsibility. - Maintains knowledge of all stand-alone computer software programs to verify eligibility and authorization. - Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage. - Identifies at risk balances related to Medicaid eligibility rules and communicates to Financial Counseling, Utilization Management, and physicians. - Completes cancellations and accurately reschedules patients according to department procedures. - Manages incoming and outgoing calls to complete pre-registration with patients. - Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units, keeping current with the specialized needs, and preparing necessary documents/records when necessary. - Ensures accurate entry of patient demographic and insurance information in the ADT system with special attention to carrier code assignment, complete benefit, eligibility record, and authorization data. - Generates and processes all required documents for completion of registration, providing detailed education to the patient on the documents and forms requiring patient signature. - Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency. - Seeks out education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area. - Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required. - Actively participates in group projects to problem solve department issues. - Operational knowledge of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner. - Maintains confidentiality of patients records by following HIPAA and all compliance policies and guidelines. Qualifications - High School Graduate. Requirements - Typically requires 2 years of experience in health care, insurance industry, call center, or customer service setting. - Ability to problem solve in a high profile and high stress area. - Ability to prioritize and organize workload. - Mathematical aptitude, effective communication, and critical thinking skills. - Understanding of basic human anatomy and medical terminology. - Excellent verbal and written communication skills. - General computer knowledge. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.