Role Description We are about to significantly accelerate our ability to launch new product ranges, and the business is investing in the infrastructure, the team, and the tooling to support a step-change in scale over the next three years. The Head of Amazon role was created for this precise moment. You will be a part of our Senior Leadership Team, working closely with our Marketing, Inventory, Finance, and Product teams, ensuring that Amazon is part of a greater flywheel that propels Scriveiner to huge and consistent growth over the years to come. You will own the Amazon P&L and set channel strategy across global marketplaces including US, UK, and EU. You will report directly to the CEO and have the decision rights and budget authority to run this channel the way it should be run. As well as being able to see and manage the big picture, you will also need to understand and be able to step in at a tactical level when needed. For example, we will expect you to learn how to manage and run PPC to our own strategy. Only then will you be able to effectively hire and manage someone to take over this role, and ensure that things are done in the Scriveiner style. Qualifications - Proven experience managing and growing a multi-marketplace Seller Central account. - Deep PPC understanding. - Experience leading or managing at least one direct report. - Strong commercial judgement. - A clear, credible communicator. - Solid understanding of Amazon brand management. - Ambitious, high energy, curious, and a great attitude. Requirements - P&L accountability. Own Amazon CM3 across all active global marketplaces. - Set the long-term vision for how Scriveiner competes on Amazon. - Measure and report on all key metrics to the CEO. - Own the day-to-day management of the Scriveiner Amazon account. - Monitor account health and resolve listing issues promptly. - Liaise with the Inventory Management team. - Maintain and improve product listings. - Take full ownership of all Amazon PPC campaigns. - Own the Amazon launch strategy for all new products. - Initially manage an Amazon Listing Specialist. - Collaborate with multiple teams to maximise success on Amazon. Benefits - £75,000–£100,000 base salary per annum. - Significant annual performance bonus tied directly to Amazon P&L growth. - Full employment package or remote contractor arrangements available. - The tools and support you need to do the job properly. - Welcome gift: a curated selection of Scriveiner products.

• Leads the innovation, development and governance of enterprise wide brand strategy, including brand architecture, positioning, and long term brand evolution. • Establishes brand standards and ensures alignment across digital platforms, physical environments, and member experience touchpoints. • Partners with senior leaders to ensure brand strategy supports organizational goals, growth priorities, and member experience expectations. • Oversees the strategy and performance of digital channels (website, mobile, digital communications), ensuring they reflect brand standards and deliver a modern, intuitive member experience. • Leads digital modernization initiatives, including platform enhancements, UX improvements, and digital journey optimization. • Guides high level content strategy for digital channels, ensuring clarity, consistency, and alignment with brand positioning. • Partners with internal teams to ensure digital content supports product understanding, member education, and experience clarity. • Ensures digital messaging and experience design reflect organizational values, including accessibility and inclusion. • Collaborates with Product, Operations, Technology, and Member Experience teams to ensure brand and digital experience standards are integrated across the end to end member. • Provides strategic input on physical environment experience design to ensure alignment with digital experience principles. • Translates business objectives into digital and brand experience KPIs; monitors performance and identifies opportunities for improvement. • Identifies emerging trends in digital engagement, brand perception, and experience design to guide future strategy. • Leads and develops a team responsible for digital experience, brand governance, and enterprise content strategy.

Role Description We are about to significantly accelerate our ability to launch new product ranges, and the business is investing in the infrastructure, the team, and the tooling to support a step-change in scale over the next three years. The Head of Amazon role was created for this precise moment. You will be a part of our Senior Leadership Team, working closely with our Marketing, Inventory, Finance, and Product teams, ensuring that Amazon is part of a greater flywheel that propels Scriveiner to huge and consistent growth over the years to come. You will own the Amazon P&L and set channel strategy across global marketplaces including US, UK, and EU. You will report directly to the CEO and have the decision rights and budget authority to run this channel the way it should be run. As well as being able to see and manage the big picture, you will also need to understand and be able to step in at a tactical level when needed. What You Will Own - Channel Strategy & P&L Ownership - P&L accountability. Own Amazon CM3 across all active global marketplaces. - Channel strategy. Set the long-term vision for how Scriveiner competes on Amazon. - Business reporting. Measure what needs to be measured, report to the CEO on all key metrics. - Amazon Account Management - Own the day-to-day management of the Scriveiner Amazon account across all active marketplaces. - Monitor account health, resolve listing issues and suppression events promptly. - Liaise with the Inventory Management team to ensure stock levels are accurately reflected on Amazon. - Maintain and improve product listings titles, bullet points, A+ content, imagery, and Brand Store. - Monitor and protect Buy Box performance, including price scraping risks across channels. - Track and report on key Amazon metrics weekly: sales, rank, TACoS, sessions, conversion rates. - PPC - Take full ownership of all Amazon PPC campaigns across Sponsored Products, Sponsored Brands, and Sponsored Display. - Manage TACoS performance in line with the company’s expectations. - Conduct regular search term analysis, negative keyword management, and competitor monitoring. - Work with the business on internal PPC tooling currently in development. - New Product Launches - Own the Amazon launch strategy for all new products entering the catalogue. - Contribute to pricing strategy. - Partner with the product, inventory, and marketing teams to ensure new product strategies are aligned. - Team Leadership - Initially manage an Amazon Listing Specialist. - Oversee the hiring of a PPC specialist. - Define KPIs for individual and team performance. - Drive accountability and continuous improvement across the channel. - Cross-Functional Collaboration - Collaborate with multiple teams to maximise success on Amazon. - Partner with inventory management on stock levels and replenishment. - Work closely with the CEO on strategic decisions, new market entry, and channel investment. What Success Looks Like - The Amazon P&L grows significantly year on year. - New product launches are set up for strong initial ranking. - Listings are kept fully optimised with copy, imagery, and A+ content. - Account health is clean, with listing issues resolved quickly. - TACoS is managed in accordance with our strategy. - Reliable, accurate Amazon data is recorded and managed. - The team is well-led, well-directed, and growing in capability. Qualifications - Proven experience managing and growing a multi-marketplace Seller Central account. - Deep PPC understanding. - Experience leading or managing at least one direct report. - Strong commercial judgement. - A clear, credible communicator. - Solid understanding of Amazon brand management. - Ambitious, high energy, curious, and a great attitude. Desirable - Background in premium, lifestyle, gifting, or accessories categories. - Experience with international marketplace launches or expansion. - Familiarity with EU marketplace compliance considerations. - Experience contributing to or commissioning Amazon tooling. Benefits - Ability to own a channel that will help drive Scriveiner to become one of the largest brands. - Direct access to founders who are deeply engaged with product quality. - A brand with real proof: King’s Award for Enterprise, eight design awards. - The opportunity to take a high-performing Amazon channel and scale it. - Meaningful financial upside through a performance bonus. Compensation & Benefits - £75,000–£100,000 base salary per annum. - Significant annual performance bonus tied directly to Amazon P&L growth. - Full employment package or remote contractor arrangements available. - The tools and support you need to do the job properly. - Welcome gift: a curated selection of Scriveiner products.

• Develop and implement the SOFTSWISS Employer Brand strategy • Define and regularly update the EVP, employer brand positioning, key messages, target audiences, and priority GEOs • Create and execute monthly and quarterly communication plans with clear objectives, KPIs, and communication channels • Increase employer brand awareness and attractiveness across key regions • Organise and coordinate campaigns with external agencies • Develop and supervise the production of advertising and creative materials • Coordinate internal communications initiatives from the Brand Team side • Analyse campaign performance, prepare KPI reports, and provide data-driven recommendations for improvement • Build effective cross-functional collaboration with HR, Internal Communications, PR, and Marketing teams • Support and initiate the company’s participation in professional rankings, awards, conferences, and industry exhibitions.