• Manage up to 7 concurrent Shopify and eCommerce projects including: - Shopify builds - CRO initiatives - SEO retainers - Ongoing support engagements • Maintain project timelines, budgets, documentation, and delivery quality • Manage Asana boards, project schedules, risk logs, and change requests • Coordinate cross-functional collaboration between development, design, SEO, and email teams • Ensure projects stay within defined scope and performance expectations • Serve as the primary point of contact for assigned clients • Provide proactive communication and updates via Loom, email, and meetings • Lead recurring review calls and roadmap discussions • Build long-term client relationships focused on trust, transparency, and growth • Identify upsell and retainer opportunities where appropriate • Facilitate weekly delivery meetings and project reviews • Allocate tasks across designers and developers • Conduct QA reviews and enforce agency standards • Support junior team members through mentorship and process guidance • Escalate risks or blockers appropriately to leadership • Help improve SOPs, workflows, and internal documentation • Contribute ideas for operational efficiency and process optimization • Support retrospective reviews and continuous improvement initiatives • Maintain organized project records and reporting structures • Review project changes and support budget management • Ensure projects remain aligned with business goals and profitability targets • Assist with quoting, scoping, and proposal preparation when needed

• Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis. • Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives. • Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations. • Supply the Trading team with weekly and monthly seller offers at the SKU level to ensure high-potential deals are integrated into the master trading calendar. • Lead seller negotiations to enhance pricing, margin, funding, or exclusivity to ensure deals are commercially viable and competitive. • Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging to ensure high engagement and participation in site-wide events. • Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety. • Collaborate with sellers to optimise product listings for "Retail Readiness", ensuring high-quality images and descriptions in sellership with the Marketplace Admin team. • Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding. • Use performance analytics to identify growth opportunities or gaps and mediate seller-related inquiries and disputes to protect brand reputation.

• Own the end-to-end performance lifecycle of Yimbly’s diverse seller base. • Bridge the gap between seller potential and retail reality, driving incremental revenue. • Maintain and review structured Joint Business Plans (JBPs) to drive sustainable growth. • Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives. • Develop strategies for channel optimisation and seller retention while refining the seller playbook and training materials. • Supply the Trading team with weekly and monthly seller offers at the SKU level. • Lead seller negotiations to enhance pricing, margin, funding, or exclusivity. • Own and lead all seller communications regarding seasonal campaigns promotions. • Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards. • Collaborate with sellers to optimise product listings for "Retail Readiness." • Conduct regular reviews to identify underperforming sellers for structured recovery plans or offboarding. • Use performance analytics to identify growth opportunities or gaps and mediate seller-related inquiries.

Role Description The OpenText Digital Experience team focuses on selling our industry-leading portfolio of Digital Experience (DX) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract, and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs in this area. As an Account Executive at OpenText you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. Qualifications - At least five years of B2B selling experience across the Enterprise. - Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises, or hybrid solutions. - Expert knowledge of the B2B buying process and familiarity with key competitors and industry trends. - Ability to deploy advanced sales methodologies and tools to achieve and exceed targets. - Intellectual curiosity and ability to grasp new products and solutions. - Completed post-secondary education and a passion for continuous learning. Requirements - Consultative selling and intensely listening to your customers. - Preparing comprehensive territory plans. - Identifying and converting opportunities into sales. - Skillfully executing each phase of the sales process from pipeline generation to closing the deal. - Masterful client presentations and running effective meetings. - Clearly articulating the value proposition of solutions and products. - Collaboration across all internal teams and resources to ensure the best solution for clients. Benefits - Thoughtfully designed benefits package supporting physical, emotional, and financial wellbeing. - Variable and commission compensation opportunities for eligible roles. - Vacation entitlement and paid time off. Compensation Salary Range: $134,300 - 201,500 + variable; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions. AI Usage Disclosure As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.