Role Description The Configuration Manager is responsible for overseeing and improving the organization’s Change Management and Configuration Management processes. This role ensures that changes are introduced in a controlled and coordinated manner and that configuration data is accurate, complete, and aligned with organizational standards. The ideal candidate combines strong analytical skills with stakeholder engagement experience, a collaborative mindset, and the ability to drive continuous improvement. - Lead and manage end‑to‑end Change and Configuration Management processes. - Maintain and enhance the CMDB, including defining and mapping attributes for Configuration Items (CIs). - Oversee change control workflows, approvals, scheduling, and reporting. - Develop, update, and maintain SOPs, job aids, and process documentation. - Facilitate meetings with stakeholders to review changes, gather requirements, and resolve issues. - Create and maintain dashboards and reports (preferably in Jira and/or ServiceNow). - Analyze trends and data to identify process improvement opportunities. - Document improvement plans and track execution progress. - Collaborate across teams to ensure adherence to configuration and change management standards. - Support audits, compliance reviews, and configuration accuracy initiatives. - Serve as an advocate for ITIL best practices within the organization. Qualifications - Bachelor's degree; One-and-one-half (1.5) years of additional experience can substitute for one (1) year of a typical degree program. - Minimum 5 years' experience in a change/configuration manager role or supporting configuration responsibilities. - Ability to obtain a Public Trust clearance. Requirements - Experience with Jira, including creating dashboards and reporting. - Proficiency with Microsoft Office products, especially Excel and PowerPoint. - Strong analytical and problem‑solving skills. - Excellent written and verbal communication skills. - Demonstrated ability to work independently as a self‑starter and collaboratively as a team player. - Experience working with stakeholders across functional and leadership levels. - Experience creating SOPs, job aids, and process improvement documentation. - ServiceNow experience, including CMDB functionality. - Hands‑on experience mapping attributes for Configuration Items (CIs). - ITIL 4 Foundation certification (or ability to obtain within 6 months). Benefits - Medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.

Role Description We're looking for an experienced Technical Services Site Assessment Specialist to join JLL's Technical Services division in a client-facing role. You'll independently conduct comprehensive facility assessments, deliver technical consulting services, and manage projects from proposal through final deliverable. This position combines technical expertise in critical MEP (mechanical, electrical, and plumbing) infrastructure with strong client communication skills and business acumen, supporting data centers and mission-critical facilities. Your day-to-day tasks will include: - Conducting comprehensive Critical Environment Gap Assessments (CEGA) for data centers and mission-critical facilities through visual, non-intrusive inspections of MEP systems. - Inspecting and evaluating UPS systems, generators, PDUs (power distribution units), transformers, electrical distribution, cooling infrastructure (chillers, CRAH/CRAC units, evaporative cooling systems), fire suppression and life safety systems (FM200, pre-action sprinklers, VESDA), and building automation and monitoring systems. - Evaluating equipment condition, redundancy configurations (N, N+1, 2N), and operational readiness while assessing compliance with industry standards including NFPA 110, NFPA 70, Uptime Institute Tier Standards, and ASHRAE. - Identifying single points of failure, deferred maintenance, and infrastructure gaps, then documenting findings through detailed photographic records and equipment condition matrices. - Conducting generator systems feasibility studies including load analysis and right sizing recommendations, developing UPS replacement strategies with phased implementation plans maintaining operational redundancy, and performing HVAC design analysis and system replacement concept development. - Evaluating cooling system capacity, redundancy, and failure response scenarios while analyzing aging infrastructure and providing remaining useful life assessments. - Serving as primary client contact during site visits and assessment activities, conducting stakeholder interviews with facility management, engineering, and maintenance personnel, and coordinating site access, escorts, and logistics for multi-day field investigations. - Delivering virtual and in-person presentations of findings to client leadership teams and translating complex technical issues into actionable business recommendations. - Generating detailed technical proposals including scope definition, deliverables, and pricing, developing Rough Order of Magnitude (ROM) cost estimates for capital improvements, tracking project hours, expenses, and profitability metrics, ensuring projects are delivered on time and within budget parameters, and identifying opportunities for follow-on services and scope expansions. Qualifications - Proven experience conducting facility assessments and technical evaluations of data centers or mission-critical facilities. - Strong technical knowledge of critical MEP infrastructure including UPS systems, generators, PDUs, transformers, electrical distribution, chillers, CRAH/CRAC units, evaporative cooling systems, fire suppression systems (FM200, pre-action sprinklers, VESDA), and building automation systems. - Understanding of redundancy configurations (N, N+1, 2N), industry standards (NFPA 110, NFPA 70, Uptime Institute Tier Standards, ASHRAE), and best practices for mission-critical environments. - Experience with proposal development, ROM cost estimating, and project management including budget tracking and profitability analysis. - Excellent client communication and presentation skills with ability to translate complex technical issues into actionable business recommendations. - Ability to work independently, conduct stakeholder interviews, and manage multiple projects simultaneously from proposal through final deliverable. - Willingness to travel for multi-day site visits and field investigations. Requirements - Professional certifications related to data center operations, facility management, or critical systems. - Experience with Uptime Institute Tier Standards and data center tier classifications. - Background in engineering, facilities management, or technical consulting services. - Familiarity with building automation and monitoring systems. - Experience with HVAC design analysis, cooling system capacity evaluation, and aging infrastructure assessments. - Knowledge of generator load analysis, UPS phased implementation strategies, and remaining useful life assessments. Benefits - 401(k) plan with matching company contributions. - Comprehensive Medical, Dental & Vision Care. - Paid parental leave at 100% of salary. - Paid Time Off and Company Holidays. - Early access to earned wages through Daily Pay. Company Description Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. 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• Responsible for the successful deployment of the solution at the customer’s site • Coordinate the entire implementation — from hardware installation, configuration and testing to commissioning • Analyze customer requirements and implement them in the system • Serve as the primary point of contact for the customer throughout the project • Work closely with Sales, Product, Operations and Marketing

Role Description Workday Senior Specialist - Bachelor’s Degree or equivalent. Master’s degree in related areas is an advantage. - Configuring and maintaining Workday modules (e.g., recruiting, benefits, compensation). - Troubleshooting and resolving issues within the Workday system. - Implementing Workday enhancements and new features. - Ensuring data accuracy and integrity within Workday. User Support and Training: - Providing ongoing support to end-users on Workday functionalities. - Developing and delivering training materials for Workday users. Requirements Gathering and Analysis: - Gathering requirements from stakeholders for new projects or system enhancements. - Analyzing business needs and translating them into Workday solutions. Reporting and Data Analysis: - Developing, generating, and maintaining reports and dashboards within Workday. - Analyzing HR data to identify trends and insights. Project Support: - Supporting HR and other business units on projects that leverage Workday. - Participating in project planning, execution, and testing. Collaboration and Communication: - Working with HR, IT, and other business stakeholders to ensure smooth system operations and project implementation. - Communicating system changes and updates to users. Qualifications - Bachelor’s Degree or equivalent. - Master’s degree in related areas is an advantage. Requirements - Current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Benefits - Health coverage. - Wellbeing programs. - Paid leave (vacation, sick, parental). - Retirement plans. - Learning opportunities. - Competitive total rewards package.