• Lead a team of Quality Control Employees responsible for various quality control functions (Correspondent Delegated Post-Purchase, Retail Lending and Non-Delegated pre and post funding, repurchase administration, investor and Agency due diligence, etc.) • Manage pipeline and pre-funding audit workflow for the Retail Lending and Correspondent Lending Non-Delegated Channels • Communicate results and provide feedback on pre-funding audits to Channels, resolve rebuttals on findings, assist in developing action plans, and monitor completion of action plans • Active leadership of the team to ensure optimal quality and productivity • Managing pipeline, workflow, SLAs and prioritization of duties • Identify opportunities and facilitate improvements to process and systems • Maintain strong knowledge of Agency and Regulatory requirements • Provide support and guidance to the QC Staff • Perform pre-funding audit reviews as necessary • Perform back up functions for the Post-Funding QC Team • Partner with counterparts in Operations to help remediate quality issues • Responsible for hiring, coaching, performance management, training and development.

• Manage the end-to-end relationship with VA stakeholders across VistA, EHRM, and CDW system teams • Navigate ATO processes, FISMA compliance requirements, and Section 508 accessibility standards • Lead Performance Work Statement (PWS) negotiations and contract modifications through the Tungsten Network • Coordinate with technical teams on VistA/CPRS integration milestones and deployment schedules • Develop relationships with other federal healthcare agencies (DoD, IHS, CMS) • Partner with implementation teams to ensure successful rollout across VA medical centers • Translate federal compliance requirements into actionable product roadmap items • Support RFP responses and capability demonstrations for new federal opportunities

Role Description Pear Tree is expanding into the United Kingdom and we're looking for an entrepreneurial, commercially driven Country Manager to lead the launch. This is a rare opportunity to build and own an entirely new market — working directly with the founders to establish Pear Tree's presence in the UK from the ground up. This is a hands-on commercial role. You'll be expected to win business yourself before eventually recruiting and leading a high-performing UK team. What You'll Be Doing - Launch and grow Pear Tree's UK market from day one - Convert inbound opportunities into long-term client partnerships - Build relationships with founders, executives, and business owners across the UK - Identify and develop strategic partnerships and referral channels - Design scalable sales processes and a repeatable go-to-market strategy - Recruit, train, and lead future UK team members as the business grows - Represent Pear Tree within the UK business community Qualifications - Proven track record in B2B sales or business development - Demonstrated ability to generate revenue and close deals independently - Experience managing both inbound pipelines and self-generated outbound activity - Background in building or scaling a sales function, team, or new market - Entrepreneurial mindset — comfortable with ambiguity and motivated by ownership - Strong communication, negotiation, and relationship-building skills - Able to operate with high autonomy in a fast-growth environment - Based in the UK Benefits - Be the person who launches our UK business — not inheriting someone else's work - Fully remote with complete flexibility over how you work - Direct access to founders and senior leadership - Significant autonomy and real decision-making authority from day one - Competitive base salary with an uncapped commission structure - Partnership opportunities available for the right long-term hire - Clear path to building and leading your own UK team - Genuine career progression as the market grows

Area Service Manager Location: Boston United States Job Description: Position Summary The IMS Area Service Manager is a hands‑on operational and commercial leader, employee coach, and Customer relationship manager. This role reports to the regional AVP and is responsible for delivering high‑quality surgical instrument repair and clinical support services across the assigned territory. Scope includes ensuring both day‑to‑day operational excellence and long‑term Customer success by presenting data‑driven insights during Customer business reviews, identifying organic growth opportunities, and ensuring performance against complex contractual requirements and service metrics. The ASM models STERIS values and fosters a Customer First culture. Location/Territory and Travel: - This position requires frequent travel between teams of technicians (both field-based and in an onsite repair lab in Boston) and hospital Customers in various locations across the territory of Massachusetts, New Hampshire, Rhode Island, and Maine. The team is comprised of approximately 15 direct report technicians. - You must live in (or be willing to relocate to) a state within this territory in order to be considered for the position. - This role is approximately 50% remote (working from home) and 50% field-based (both local and overnight travel within the multi-state region), with those percentages varying depending on the needs of Customers and the employees you manage. What You Will Do as an Area Service Manager - You will own Customer Satisfaction, retention, and revenue attainment within your territory. - You will represent Service in escalations, critical meetings, and high‑visibility engagements. This will include preparing and presenting operational and financial analytics and insights. - You will identify organic growth opportunities within existing accounts. - You will participate in opportunity management efforts, including RFI/RFP responses, operational feasibility review, service modeling, and solution development for potential Customer contracts. - You will hire, train, coach, and develop field‑based technicians and supervisors. This will include collaboration with your HR partner to conduct timely performance management. - You will identify and resolve resource constraints, adjusting staffing and skill alignment to meet demand. - You will ensure the safety, maintenance, and regulatory compliance of lab facilities and of the mobile repair fleet, ensuring all vehicles and drivers meet DOT requirements. - By thoroughly understanding complex Customer contracts, you will ensure delivery of performance metrics, SLAs, and reporting requirements. - You will contribute to operational planning, forecasting, budgeting, and expense control, supporting the delivery of financial targets, margin performance, and P&L objectives. - You will maintain consistent communication with employees and leadership regarding goals, milestones, performance, and operational updates. - You will collaborate with other internal teams, such as Sales, IPT, Surgical, Mobile SPD, and Consumables, to deliver cohesive service solutions. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: - Extensive training and career development opportunities - Competitive pay and quarterly incentive plan - Flexible Paid Time Off - Medical, vision, dental, life insurance, short term disability, and paid parental leave - 401(k) with a company match - Tuition assistance - Business travel and all related expenses paid The Experience, Skills, and Abilities Needed - A Bachelor's degree is required (or an 8 additional years of experience in lieu of degree, as specified below). - At least 6 years of verifiable work experience, including 2+ years leading teams. - (Note: In lieu of a Bachelor's degree, at least 14 years of work experience, including 2+ years spent leading teams, are required.) - Leadership experience in military, sales, or industry-related environment is preferred. - Must have experience in resource planning, managing employee performance, and basic P&L/budget reporting. - Must have strong conflict management skills. - Must have strong verbal and written communication skills and ability to meet tight deadlines in a fast-paced environment. - A valid driver's license is required. - Must have intermediate skill with Microsoft Office applications and the ability to navigate multiple systems and create/distribute reports. - Must be able to travel 50% or more, including overnight travel, both throughout the territory and to corporate locations for meetings and training. Starting pay range for this opportunity is $93,000 - 126,000 annually. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.