Requisition Number: 2363232 Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Manager (Business Performance) Advisory Services is the overall day-to-day engagement manager across both simple and complex engagement types and is responsible for determining overall approach and structure of a given engagement and associated key deliverables. The Manager must possess relevant industry knowledge to serve as the driving force behind team problem solving, helping clients identify strategic priorities, improve financial and market performance, rationalize services, improve customer experiences, and address their specific business challenges. The Manager develops and assigns workstreams to team members and him/herself that meet the needs and timelines of the client. This role will also assist junior team members in building and developing their skills. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Serve as overall day-to-day engagement manager across various engagement types - Demonstrate ability to accurately diagnose client-facing issues and determine the appropriate analyses and evaluations to develop solutions - Determining overall analytical approach and structure for engagement and workstreams - Build consensus among client stakeholders about the accuracy of the solutions and aid them in successful implementation - Spend time coaching team members to develop approaches for their individual responsibilities, reviewing and validating their work for accuracy and effectiveness - Serve as the main point of contact for clients and client stakeholders - Establishes optimal communication cadence with client and demonstrates sufficient executive presence to lead onsite presentations - Assigns workstreams to team members and self that meet needs and timelines of client - Closely monitors actual vs. expected team utilization - Effectively and appropriately apply both deductive and inductive thinking - Provide subject matter expertise to other Optum Advisory Services business units related to strategic planning and specific client issues - Communicate effectively and accurately in writing and verbally - Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations - Contribute to practice-level initiatives including business development and thought leadership beyond client project work You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years of external client/customer facing experience at a consulting firm (McKinsey-BCG-Bain/Big 4/Boutique) environment - 2+ years consulting experience - 2+ years of experience utilizing formal industry strategy consulting frameworks within a payer or life sciences environment - 2+ years of experience with project management, developing and presenting deliverables to C-suite executives - 1+ experience mentoring and upskilling junior staff - Proficiency in MS Office Suite - Word, PowerPoint, Excel - Proven analytical reasoning and solutions-focus problem solving - Proven ability to drill down to the root cause of issues and develop actionable solutions - Proven written and verbal communication skills - Proven ability to work independently with minimal supervision - Ability to travel domestically, up to 50% when required Preferred Qualifications: - Experience leveraging AI tools (e.g., Microsoft Copilot, generative AI platforms, AI-driven analytics) as part of day-to-day delivery and team workflow; model AI-first behaviors for the broader practice - Experience supporting end-to-end sales and business development life cycle in a consulting environment (e.g., lead generation, proposal development, RFP response) - Payer experience in both consulting and/or a direct industry role - Background in healthcare consulting - Demonstrated creative in problem solving approach *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description This role will support change efforts across all enterprise initiatives, with a primary focus on AI adoption. The OCM will use structured organizational change management (OCM) methodology as the mechanism to drive measurable adoption of AI tools and workflows throughout CentralSquare. This role sits within the Enterprise PMO under the Director of Business Operations and partners closely with the VP of Business Operations on strategy, executive coaching, and change leadership. Key Responsibilities - Change Management Strategy - Design and execute OCM strategies for enterprise transformation initiatives, with AI adoption as the primary focus. - Assess organizational change readiness and change impact across affected functions and teams. - Develop stakeholder engagement plans that build understanding, commitment, and adoption at all levels of the organization. - Identify and manage resistance — understand its source, surface it to the right leaders, and build mitigation strategies. - AI Adoption & Enablement - Lead adoption planning for AI tool rollouts — ensuring that new AI capabilities are actually used, not just deployed. - Partner with initiative owners to design user enablement programs: training, communications, and job aids that drive behavior change. - Track adoption metrics for AI tools and programs, including usage rates, proficiency indicators, and self-reported confidence. - Build feedback loops that surface adoption barriers early and inform continuous improvement. - Leader Coaching & Capability Building - Coach initiative leaders and people managers on change leadership — helping them model new behaviors, communicate the why, and support their teams through transitions. - Partner with the VP of Business Operations to identify leaders who need change management coaching and deliver it directly or through structured support. - Build organizational capability to manage change effectively over time, not just for individual initiatives. - Communications & Engagement - Develop change communications that are clear, timely, and tailored to the audience — from frontline agents to senior leaders. - Ensure ELT and initiative sponsors are active, visible champions of transformation efforts. - Facilitate large-scale change meetings and working sessions when a team or department is navigating an AI transition. - Measurement & Reporting - Define change success metrics and track them throughout the life of each initiative. - Report change health and adoption progress to the VP of Business Operations and ELT. - Conduct post-implementation reviews to capture lessons learned and build institutional knowledge. Qualifications - 5+ years of organizational change management experience, including direct ownership of enterprise-scale transformation programs. - Demonstrated experience driving adoption of technology platforms — AI, SaaS, or similar — within complex organizations. - Proficiency in structured OCM methodologies (Prosci/ADKAR, Kotter, or equivalent). - Strong coaching and facilitation skills; able to influence leaders without direct authority. - Excellent written and verbal communication skills, including executive-level communication. - Comfortable operating in ambiguity and building change infrastructure from scratch. - Familiarity with AI tool adoption and the specific organizational resistance patterns that accompany it. - Prosci ADKAR or CCMP certification. - Background in public safety, public administration, or government software is a plus.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Workforce Management Retail Manager, you'll lead workforce planning and optimization efforts across Jackpocket Fulfillment Operations, helping power a fast-moving national fulfillment network through decision-making and operational strategy. In this role, you'll turn workforce data into actionable insights that improve staffing efficiency, labor performance, and operational scalability. You'll partner cross-functionally to develop forecasting models, monitor real-time performance, and influence labor planning decisions that support business growth and customer experience goals. From building scalable workforce management processes to enhancing operational visibility, you'll play a critical role in shaping how our fulfillment operations perform at scale. What You'll Do - Develop and manage short-term and long-term workforce forecasts based on operational demand trends, fulfillment volume, seasonality, and business growth projections. - Design and execute workforce optimization strategies across a multi-site national fulfillment network to improve staffing efficiency, labor performance, and operational scalability. - Analyze workforce trends, labor performance metrics, and operational data to inform strategic planning, labor cost modeling, and related business decisions. - Monitor real-time operational performance, staffing adherence, productivity, overtime, and schedule utilization to identify risks and make dynamic labor adjustments. - Translate complex workforce and operational data into clear insights, recommendations, and reporting for cross-functional stakeholders and leadership teams. - Build and scale workforce management processes, governance structures, reporting frameworks, and planning tools to support operational growth and continuous improvement. What You'll Bring - Bachelor's degree in Business, Economics, Operations Management, Analytics, Supply Chain, or a related field. - At least 5 years of experience in workforce management, labor planning, operations analytics, or fulfillment operations in a fast-paced environment. - Experience developing workforce forecasts, capacity plans, and labor models that support operational and business objectives. - Strong analytical and problem-solving skills with the ability to interpret complex workforce data and translate insights into actionable recommendations. - Experience with workforce management, data visualization, and analytics tools such as Tableau, Power BI, SQL, Python, R, or similar technologies. - Strong communication and stakeholder management skills with the ability to influence cross-functional teams and operational leaders. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 112,000.00 USD - 140,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Role Description We are looking for a seasoned sales executive who can bring their experience in Enterprise Sales allowing for effective engagement with key partners at several levels. You will build and execute the strategy to capture net new customers and deepen existing partnerships. This position is responsible for developing growth strategies and driving revenue with our largest most strategic clients and partners. - New business growth targeting a specific set of new “logos” and selling strategic programs into those accounts. - Build and execute strategy to grow the commercial and strategic relationships with our largest clients. - Develop relationships and credibility required to effectively convey the value of BHN’s solutions and vision to C-level executives. - Skillfully manage a complex sales environment utilizing excellent negotiation, relationship, and presentation skills. - Strong collaboration with internal stakeholders across BHN to achieve desired results. - Achieve strong customer satisfaction scores from clients. - Provide strong administration skills to report sales/client activity. Qualifications - Bachelor’s degree preferred or equivalent experience. - 3+ years of experience in business development, focused on targeting and driving progress with Fortune 500 companies. - Highly effective communication and relationship building skills with our internal leadership team, international team, and important cross-functional teams in our corporate and international offices. - Experience in solution-based selling to sales, marketing, and procurement senior executives and C-level executives. - Superior relationship building skill with a passion and hunger to win. - Experience negotiating complex contracts and achieving terms which are favorable to BHN. - Proficient in MS Office Suite and salesforce.com (or other CRM tool). - Proven and documented track record of sales success (top quartile performer). - Ability to travel 25-50% of the time to visit clients and attend tradeshows. - Executive presentation skills; including in-person, written, and verbal. - Demonstrated curiosity and adaptability in emerging technologies, with experience implementing and utilizing AI tools to enhance work, improve processes, or deliver measurable results. Benefits - Pay is based on several factors including but not limited to education, work experience, certifications, etc. - 401k with employer match. - Medical, dental, and vision insurance. - 12 paid holidays in the year 2026. - Sick pay accrual according to state law. - Parental leave. - Life insurance. - Disability insurance. - Accident and illness insurance. - Health and dependent care flexible spending accounts. - Wellness benefits. - Flexible time off for all full-time employees.