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EarnIn logo
EarnIn

EarnIn is reimagining how money moves in an effort to make financial success accessible to everyone. The company’s platform gives customers as many options as

Compliance & Fraud Analyst

Location

United States

Posted

121 days ago

Salary

$80K - $90K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Compliance & Fraud Analyst

EarnIn

• Analyze, review, and respond to regulatory complaints to ensure accurate, timely, and compliant resolutions. • Collaborate with cross-functional teams to enhance the complaints management process, aligning with regulatory requirements and best practices. • Conduct root cause analysis of complaints to identify trends and areas for improvement. • Develop and implement internal controls to mitigate compliance risks. • Monitor adherence to policies and procedures and test the effectiveness of processes and controls to identify potential areas of weakness. • Assist with the implementation of corrective actions to address identified issues. • Enhance existing compliance and risk management programs by evaluating regulations for applicability to our products and services and helping develop creative and compliant processes and controls. • Execute projects accurately within timeframes allotted while working collaboratively across multiple lines of business. • Conduct routine to complex fraud investigations, applying professional judgment to analyze and resolve cases efficiently. • Investigate and process Regulation Z/E claims (ACH/Card Disputes). • Execute Visa chargeback processes effectively. • Conduct informational and admission-seeking interviews with stakeholders including victims, witnesses, or suspects. • Monitor and analyze financial transactions to proactively identify and mitigate fraud risks. • Balance customer experience with risk management practices.

Job Requirements

  • 1+ years of experience in fraud investigations, dispute resolution, compliance, or risk management within fintech, banking, or financial services.
  • Bachelor's degree or equivalent professional experience.
  • Strong understanding of regulatory requirements and industry best practices across many consumer compliance laws and regulations.
  • Proven expertise in processing chargeback claims and understanding regulatory frameworks such as Regulation Z, Regulation E, Gram-Leach-Bliley Act, and other financial compliance laws.
  • Strong analytical, organizational, and critical thinking skills, with the ability to multitask and adapt in a rapidly changing environment.
  • Proficiency in Excel/Sheets (including foundational analytical tools), PowerPoint/Slides, and basic understanding of financial compliance controls.
  • Strong written and verbal communication skills.
  • Demonstrated professionalism, discretion, and the ability to manage sensitive information confidentially.
  • Creative problem-solving abilities with a customer-first mindset.
  • Preferred experience in fintech or similarly fast-paced financial environments.

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