Role Description We are seeking a highly skilled Project Manager to join our team, responsible for overseeing projects in the CX domain, with a focus on supporting both scope-based and time-and-material (T&M) engagements. - Coordination of project management activities, resources, budget control, equipment, and information. - Develop and maintain project documentation, invoices, plans, and reports. - Maintain project plans, including schedule and project timeline, team plans, etc. - Meet targets criteria within the project. - Identify and manage risks to ensure delivery is on time. - Lead and motivate project team, coordinating the project team to keep them on track and keeping the project on budget. - Project cost management. - Develop and maintain strong business relationships. - Act as the point of contact and communicate project status to all participants, plan meetings, minutes keeping. - Cooperate and coordinate with other departments, and third-party subcontractors, satisfy the needs of different stakeholders over the project lifecycle. Qualifications - 3+ years of experience in project management with CCaaS. - Experience with Genesys Cloud transformations is required. - Business analytics skills. - Technical hands-on experience with Genesys Cloud platform is a plus. - In-depth experience with identifying and understanding the user and business needs. - Master's or bachelor's degree, preferably in Technical and/or Economics Science. - Strong knowledge of Microsoft Office, Excel (pivot tables, data analysis, etc.), PowerPoint, and Visio. - Excellent self-management, planning, organizational, presentation, and analytical skills. - Attention to detail. - Perfect communication and interpersonal skills. - Upper-Intermediate or higher English. - Ability to work in a multicultural team. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Set up initial meetings to determine scope of matter specific to Second Request • Determine format of the project and agencies involved. • Work towards fast paced deadlines and set appropriate expectations internally • Working closely with collections teams on complex collections • Conduct and participate in custodian interviews • Partner with Review Manager to ensure all review workstreams are satisfied • Partner with eDiscovery Technologist to ensure all Predictive Coding is appropriately applied • Detailed tracking of all data processes from collection to production with thorough and complete reconciliation per company SOP to ensure all data is appropriately accounted for • Know and understand requirements for specific regulatory agencies including, but not limited to, the DOJ, FTC, CB, CMA, and EU • Deduplication • Predictive coding • Advanced analytics • Keyword • Production specifications • Follow outlined Standard Operation Procedures as outlined • Consult with and advise clients through the scope of their case regarding eDiscovery workflows, project planning, database setup, etc., consistent with industry best practices and standards • Proactively plan the workflow/requirements of each project with the client to ensure that the client’s expectations are fully understood and achieved • Manage the client’s expectations by providing routine detailed status updates and reporting • Consistently deliver proactive communication with clients and serve as point of escalation when client issues arise • Submit the requirements into the workflow system • Track progress internally to ensure timelines and budget management are satisfied • Serve as client advocate to champion the client’s needs internally to ensure that deadlines, project scope and expectations are understood • Provide updates on progress regularly as deemed appropriate during the client kick off meeting • Identify, address and document new internal processes to gain efficiencies or better client effectiveness • Gather requirements from the client and communicate work instructions in a clear and concise manner internally to Operations via communications or a work order • Provide guidance, instruction and work direction for active projects to Operations as needed • Demonstrate and present KLDiscovery solutions to existing and prospective clients • On-site client visits as required • Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies • Obtain a working knowledge of the companies hosted review products • Drive overall client satisfaction through effective coordination and communication of client deliverables. • Work with clients to establish best practices which meet their needs and address any prioritization issues that may arise

Role Description The successful candidate will serve as a leader of authority and subject matter expert on large, complex or multiple health projects. This role will include successfully engaging multiple team members, disciplines, leading clients, mentoring our people, and advancing the quality of our work. Here's What You'll Do - Actively seek to further the state of the art within our industry and develop innovative solutions and responses as the needs of researchers evolve. - Lead internal Subject Matter Expert Teams. - Publish or Present at least one time per year. - Participate in marketing pursuits totaling $1M-$2M per year in Net Signed Fees. - Effectively collaborate with a project team to provide technical expertise in the programming and planning for projects. - Lead user group meetings to collect and refine program needs and assess space utilization. - Communicate planning concepts to project teams and owners, verbally and through graphic and written reports. - Work effectively with architectural designers to optimize plans that further owners’ goals and objectives. - Translate planning concepts into comprehensible terms for clients, designers, and project team members. - Lead the development, modification and/or review of planning concepts and solutions. - Lead the development of architectural drawings and specifications to translate planning concepts into project documentation for construction. - Develop project scope, plan, and services during the contract process. - Incorporate Integrated Sustainable Design solutions into projects. - Develop and maintain excellent relationships with existing and potential clients. - Provide guidance and advice to other designers and project leaders. - 80% Billable time and 10% Marketing. - Other duties as assigned. Qualifications - Bachelor's degree in Architecture, Interior Design, Engineering or a related degree required. - Minimum 12 years of related experience required. - Must have previous experience performing as a subject matter expert on projects ranging from large, complex, or multiple projects for the health market. - Licensure or registration in the United States preferred. - LEED accreditation preferred. - Knowledge of building codes and requirements. - Must have advanced knowledge in discipline. - Must possess strong business acumen. - Must have the ability to be client facing with strong verbal and written communication skills. - Must be able to lead less experienced team members. - Strong technical knowledge, coordination skills and the ability to build a rapport with the project team and client is essential. - Familiarity with Revit, Microsoft Office and Bluebeam required. Requirements - The salary range for this position is $143,400 to 179,200 annually. - This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. - We may ultimately pay more or less than the anticipated salary range for the position. - Employees may be eligible for discretionary bonuses. - We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. - We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. - For a general overview of our benefits, please visit our careers page at CannonDesign Benefits . - Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Company Description CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don’t just dream up solutions — we create and bring them to life in ways to solve some of the biggest challenges facing our clients and society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better.

• Coordinate the planning, scheduling, and execution of integrated marketing campaigns supporting customer growth, engagement, and retention. • Serve as the primary operational point of contact for Lines of Business project intake and ensure alignment with quarterly planning set by the Sr Manager, Segment Marketing – HCO. • Manage the development and completion of creative briefs in collaboration with the Sr Manager, Segment Marketing – HCO and internal stakeholders. • Manage project plans, timelines, workflows, budgets, and task assignments across creative, digital, web, analytics, and sales teams. • Track status of all active marketing projects, campaigns, and deliverables; proactively identify risks, dependencies, and roadblocks. • Facilitate project handoffs, kickoffs, and review cycles to ensure clarity of goals, messaging, assets, and timelines. • Support project intake processes, prioritization frameworks, and resource allocation. • Collaborate closely with creative, web, digital, events, and sales teams to ensure timely and accurate delivery of assets, content, and campaign components. • Provide meeting summaries, project progress reports and documentation, milestone tracking, and follow-up communications for LOB marketing initiatives. • Help resolve project questions, clarify ownership, and escalate issues appropriately when timelines, deliverables, resources, or approvals are at risk. • Coordinate campaign assets with creative, digital, web, and other internal teams. • Maintain organized repositories of campaign materials, templates, creative briefs, and historical project documentation in SharePoint or other assigned folders. • Assist with preparation of presentations, collateral, or briefing materials for internal and external partners. • Ensure all marketing outputs meet AORN’s brand, regulatory, and quality standards, working closely with the creative team to assure adherence to brand standards and values. • Ensure all assets for all projects (copy, design, web content, collateral, email sequences, social assets) move through appropriate review and approval processes within the marketing team and among LOB stakeholders. • Partner with the Sr Manager, Segment Marketing in compiling campaign performance metrics, dashboards, and post-campaign reports, and preparing and maintaining playbooks for the sales team. • Assist the Marketing Segment team in evaluating marketing technology tools, workflows, or systems that may improve efficiency. • Support the Sr Manager, Segment Marketing - HCO in compiling campaign performance metrics, KPI tracking, dashboards, post-campaign reports, and outcomes summaries to help identify trends, risks, opportunities, and ways to optimize spend and improve future campaigns. • Perform other duties as assigned.