• Engage with customers using a variety of outbound tactics and leveraging a Go-To-Market tech stack • Contribute to establishing strategies and best practices within our SDR team • Work with our sales team to identify, source, and book productive conversations with business owners as well as marketing and sales executives • Go above and beyond delivering your quota to help your teammates and the company succeed • Identify opportunities to learn and advance within the revenue team at Hatch or beyond

• Outbound prospect Internal IT Departments and Value-Added Resellers (100-3000 employees) by phone, email, and LinkedIn • Establish trust and rapport with VARs via phone, email, and LinkedIn to learn about their solutions, team composition, territories covered, and ideal customer profile (ICP) • Work collaboratively to create outbound prospecting strategies for both VARs and Mid-Market Internal IT Departments • Develop and manage a contact and opportunity pipeline, ensuring timely follow-ups on both • Work closely with the Account Executive team to set demos and assist with closing deals • Meet and exceed monthly, quarterly, and annual sales quotas • Maintain data hygiene in Salesforce (SFDC) with accurate prospect and opportunity data, documenting all interactions • Gain a passionate understanding of “Why Huntress”: our cybersecurity products, our human-led SOC, our monthly educational webinars, and competitor offerings • Align with our core values: Own It, Elevate it, and Send it!

• Establish rapport and trust via phone to learn about the potential partner and their business • Set qualified meetings within the ICP (Ideal Customer Profile) while following best practices and standard procedures • Achieve metrics by following processes and using multiple communication tools, including phone, email, and LinkedIn • Using a best-practices approach, stimulate interest in Huntress, focusing on the value Huntress can provide • Identify accounts that are new to our database by researching and qualifying them via LinkedIn and other methods, provide detailed notes within our CRM system • Answer all client questions with honesty, professionalism, and empathy • Constantly improve cold calling skills, messaging tactics, and pipeline management skills based on best practices, company training, and feedback • Complete tasks and respond to inbound inquiries promptly • Thoroughly document all interactions and prospecting efforts in our CRM while maintaining good data hygiene • Work collaboratively with peers and management to help the team achieve success

• Contact potential & existing customers through various channels to create a pipeline of leads. • Engage and build rapport with potential customers and determine the suitability of company products/services to their needs. • Schedule sales demos and meetings. • Set up & manage a CRM or contact list. • Collaborate with internal teams to align lead generation efforts with overall sales strategy. • Set sales goals to increase revenue & report sales team performance results. • Create, distribute, and collect customer surveys, compiling the results in a datasheet or report. • Conduct general administration tasks. • Handle customer inquiries and complaints as the first point of contact. • Reaching out to students/graduates who are in default on loans • Making phone calls to ensure they return to making payments • Working with default processing side to manage accounts • Ad hoc tasks