• Establish rapport and trust via phone to learn about the potential partner and their business • Set qualified meetings within the ICP (Ideal Customer Profile) while following best practices and standard procedures • Achieve metrics by following processes and using multiple communication tools, including phone, email, and LinkedIn • Using a best-practices approach, stimulate interest in Huntress, focusing on the value Huntress can provide • Identify accounts that are new to our database by researching and qualifying them via LinkedIn and other methods, provide detailed notes within our CRM system • Answer all client questions with honesty, professionalism, and empathy • Constantly improve cold calling skills, messaging tactics, and pipeline management skills based on best practices, company training, and feedback • Complete tasks and respond to inbound inquiries promptly • Thoroughly document all interactions and prospecting efforts in our CRM while maintaining good data hygiene • Work collaboratively with peers and management to help the team achieve success

• Contact potential & existing customers through various channels to create a pipeline of leads. • Engage and build rapport with potential customers and determine the suitability of company products/services to their needs. • Schedule sales demos and meetings. • Set up & manage a CRM or contact list. • Collaborate with internal teams to align lead generation efforts with overall sales strategy. • Set sales goals to increase revenue & report sales team performance results. • Create, distribute, and collect customer surveys, compiling the results in a datasheet or report. • Conduct general administration tasks. • Handle customer inquiries and complaints as the first point of contact. • Reaching out to students/graduates who are in default on loans • Making phone calls to ensure they return to making payments • Working with default processing side to manage accounts • Ad hoc tasks

• Outbound Student Outreach Contact students and graduates who are currently in loan default to discuss account status and next steps. • Payment Recovery Calls Make phone calls to encourage and guide borrowers toward resuming payments or entering approved repayment arrangements. • Account Coordination Work closely with the default processing team to manage, update, and track student loan accounts.

• Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting. • Research prospective clients, identify key players, and generate interest. • Collaborate closely with the Sales team to develop and implement lead strategies and plans. • Schedule and conduct online product demonstrations and webinars. • Work with channel and distribution partners to leverage leads and build pipeline and awareness.