• Generating payment reports and analyzing payment data for insights and performance evaluation • Provide regular updates and reports to management and stakeholders, translating complex technical findings into business-friendly narratives and recommendations for leadership. • Assist with analyzing payment performance and health, triaging the issue, and provide recommendation on the best course solution and optimization • Design, execute, and analyze experiments to evaluate the impact of Payment strategies, product changes, and process improvements. • You will collaborate on Financial Risk Management including losses, chargebacks and other cost components, and automation of payments processes • Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities • Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results • Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, AI/ML techniques to inform strategic decision-making • Leverage experience across adjacent payment risk domains (trust & safety, identity, fraud, compliance) to bring cross-functional insights and identify systemic patterns or opportunities. • Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation • Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing. • Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business

• Conduct comprehensive examinations of major workforce practices and trends, offering actionable strategies for enhancement. • Lead in-depth discussions with key stakeholders to fine-tune workforce strategies. • Develop sophisticated workforce models, anticipating future business needs and challenges. • Create and deliver engaging, data-driven presentations for top-tier management and external partners. • Oversee the mapping of workforce capacity to ensure alignment with operational demands. • Guide and train junior analysts, fostering a culture of continuous learning and growth.

Role Description We currently have an opportunity for a Senior Underwriter to join our Trade Credit team based remotely nationwide. Under technical direction and within underwriting authority, reviews complex risks to determine acceptance of an application. The Senior Underwriter determines selection or rejection of new and/or renewal business using underwriting rules and guidelines, manual rating rules, and insurance laws and regulations. Analyzes quality and quantity of risks written and prepares reports accordingly. Monitors and evaluates results of assigned producers and assigned territory. Recommends and implements action plans for improvement of underwriting results for assigned producers and assigned territory. May act as a coach/mentor to newer or less-experienced underwriters and assistants. Some of the Senior Underwriter responsibilities include but are not limited to: - Manages a profitable book of business by evaluating results and conducting portfolio reviews for assigned territory and individual producers. - Develops integrated pictures of factors that affect profitability, growth, retention and recommends, implements, and monitors necessary action plans. - Has underwriting responsibility for a book of new and renewal business. - Examines, identifies, and evaluates exposures by analyzing documentation from various sources, such as the insurance application, internet searches, inspection reports, credit reports, etc. - Makes underwriting decisions to accept, decline, or modify risks within assigned underwriting authority level in partnership with underwriting team. - Executes underwriting strategy as determined by management, including portfolio management and self-audits. - Implements underwriting decisions in compliance with state laws and company guidelines. - Develops superior working relationships with producers to successfully promote achievement of mutual operating goals (growth, retention, and profitability) and to supply the appropriate products and services. - Determines and executes strategy for account management and agency planning. - Works closely with other departments, including claims, actuary and risk control staff in an effort to better service producers and accounts. - Gathers and analyzes competitor and producer information including producers’ retention, profitability and potential, in support of pricing and appetite. - Works with other underwriting staff to determine and make recommendations for marketing, pricing, products and systems. - Collaborates with team members to manage work inventories and all production activities to provide accurate and timely service in accordance with business unit standards. - Processes underwriting decisions. Documents files and reports via automated desktop systems and tools. - Regularly travels to key producers/accounts and remains a visible presence in the marketplace. - Monitors agency action plans and participates in account management, agency planning and marketing meetings to best position the business for the future. - May participate in industry events and/or committees. - Provides training and mentoring to less experienced underwriters and/or underwriting assistants. - Stays abreast of industry, territory and insurance trends. Qualifications - Bachelor's degree - Minimum of 3-5 years of Trade Credit Experience - CPCU, AINS preferred Requirements - The typical base salary range for this position is: $96,000 - $136,000, based on various factors. - For candidates located in San Francisco, CA; Washington DC; Massachusetts based offices and the New York City metro area, the base salary range is $121,000 - $142,000. Benefits - Comprehensive medical, dental and vision insurance with no waiting period - Competitive paid time off programs - 401(k) savings and annual contributions of up to 12% of annual salary - Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits Company Description At Intact Insurance Specialty Solutions, we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

• Independently — and with our team — investigate complex business problems using a combination of structured and unstructured datasets and analytical tools • Identify, collect, scrape, store, pre-process, manipulate, merge, model, and analyze large datasets from multiple internal and external sources • Develop scalable analytical workflows and automate processes that improve the efficiency, repeatability, and speed of insight delivery • Use Python and modern AI-assisted workflows to rapidly prototype analyses • Identify meaningful trends, anomalies, and strategic opportunities across healthcare and marketing datasets • Translate complex analyses into clear, story-driven insights and data visualizations tailored to all partners • Collaborate with strategists, creative, account, engagement managers, other analysts, and leadership teams • Operate with ownership, curiosity, and accountability