Role Description The Appraisal Coordinator plays a critical role in the appraisal lifecycle and compliance processes. This position is responsible for full-cycle appraisal management including: - Appraisal ordering - Vendor coordination - Quality control review - UCDP management - Communication with stakeholders - Deadline oversight This role requires exceptional attention to detail, strong analytical skills, deep understanding of appraisal requirements across loan programs, and the ability to manage a high-volume pipeline with urgency, accuracy, and professionalism. Qualifications - Prior Appraisal Desk Coordinator or AMC experience. - Previous hands-on appraisal-related experience (ordering, reviewing, managing vendors, or collateral operations). - Strong understanding of appraisal regulations including USPAP, Appraiser Independence Requirements (AIR), and investor guidelines (Fannie Mae, Freddie Mac, FHA, Non-QM). - Ability to manage a high-volume pipeline with urgency and accuracy. - Strong verbal and written communication skills, especially when resolving complex valuation issues. - Excellent analytical skills and attention to detail. - Ability to work independently in a remote environment and meet strict deadlines. Requirements - Manage and prioritize a high-volume caseload of appraisal orders across multiple clients and loan products. - Perform detailed and accurate appraisal ordering in ValuTrac, accounting for product type, loan program, overlays, investor requirements, client nuances, and compliance guidelines. - Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors. - Track orders pending payment and follow up to ensure timely payment and continued movement of the order. - Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible. - Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements. - Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved. - Call appraisers with orders due today to confirm delivery and ensure deadlines are met. - Contact appraisers with past-due orders, evaluate whether delay reasons are valid and set clear expectations for immediate completion. - Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate. - Respond to all ValuTrac comments from organizations and appraisers we work with. - Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld. - Handle incoming and outgoing calls to resolve issues and advance orders. - Provide professional, prompt, and solution-oriented communication always. - Create and submit UCDP files for completed appraisals. - Correct and resubmit UCDP hard stops or errors to ensure successful SSR generation. - Upload SSRs into ValuTrac and ensure delivery to end user. - Work closely with stakeholders to clarify appraisal issues, resolve escalations, and maintain smooth collateral workflow. - Maintain workflow efficiency and accurate documentation on every order within ValuTrac. - Support special projects, audit preparation, and compliance initiatives as assigned. - Uphold the operational mindset: Every order must be left better, cleaner, or further along than when you first touched it. Company Description

• Partner with the Chief of Staff to develop high-impact communications • Create organizational announcements, leadership messaging, and key updates • Develop executive-ready presentations and narratives for internal and external audiences • Own the internal CS communications strategy, calendar, and execution of CS All Hands meetings • Drive CS-wide communications including newsletters, Slack messaging, and organizational updates • Lead CS employee engagement initiatives • Develop compelling presentations and talking points for CS leaders • Own CS-wide updates for Daily Briefings, Town Halls, and cross-functional readouts • Drive visibility of Customer Success through internal storytelling • Partner with Marketing, Product, and Revenue leaders to plan targeted communications to existing customers

Role Description TechOp is seeking a highly organized and detail-oriented Training & Communications Specialist to support mission-critical federal programs. This is a fully remote position. The ideal candidate will play a key role in developing and delivering strategic communications and training initiatives that support large-scale IT deployments and organizational change efforts. Candidates must possess an active DHS clearance. - Develop and implement strategic communications and training plans to support program objectives and system deployments. - Create, edit, and maintain training materials, including Quick Reference Guides (QRGs), user manuals, presentations, job aids, and e-learning content. - Support large-scale IT implementations through end-user communications, training coordination, and change management activities. - Respond to, track, and analyze user inquiries received through email and other communication channels. - Collaborate with program managers, technical teams, and stakeholders to identify training and communication needs. - Perform additional duties as assigned. Qualifications - BS/BA Degree. - Active DHS clearance required. - 1–4 years of supporting training, communications, change management, or related functions. - Strong written and verbal communication skills with the ability to tailor messaging to diverse audiences. - Demonstrated experience developing strategic communications and training plans. Company Description TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

Role Description The CareIQ Scheduling Coordinator provides administrative customer service assistance to claimants, providers, and claims management by scheduling ancillary healthcare appointments. This role operates with a high focus on accuracy and urgency to ensure that appointments are scheduled quickly in alignment with the claimant and customer needs. This is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones. A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position. Essential Functions & Responsibilities: - Provides telephonic customer service in an inbound and outbound high-volume call-center environment - Completes accurate data review and entry - Able to learn and operate corporate proprietary systems - Schedules medical appointments for claimants and owns the results of assigned cases, to ensure product service level expectations are met - Ensures all case stakeholders are updated regularly - Types and proofreads reports and correspondence via email and management systems - Transcribes correspondence/reports from dictation - Uses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments - Meets departmental production and quality performance expectations - Additional duties as assigned Qualifications - Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment - Excellent written and verbal communication skills - Ability to meet designated deadlines - Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems - Strong interpersonal, time management and organizational skills - Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations - Ability to work both independently and within a team environment Requirements - High School diploma - Prior work experience in a detail-oriented customer service environment Benefits A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.