Role Description We are seeking a detail-obsessed Digital Marketing Project Coordinator to maintain and optimize the standard of excellence across all deliverables in our fast-paced digital marketing agency. The ideal candidate is a "systems thinker" who loves reviewing technical details, catching errors before they reach the client, and ensuring that our remote team produces high-quality work that aligns with project requirements. Digital Marketing Agency experience is a must. - Deliverable Review: Conduct thorough quality checks on all agency output, including websites, content, social media posts, and SEO deliverables. - Standards Implementation: Build and refine QA checklists and flow charts to ensure every asset meets brand guidelines and technical specifications. - Feedback Documentation: Draft, update, and organize feedback reports to ensure a "single source of truth" regarding quality standards and required revisions. - Accountability Tracking: Monitor project boards daily to identify items ready for review and coordinate with team members to resolve quality bottlenecks. - Reporting: Generate weekly quality health reports for leadership to identify recurring errors and areas for team training. - Compliance Support: Handle the technical side of final approvals, ensuring all assets are correctly formatted and meet specific client expectations before launch. - Communication Coordination: Assist in organizing daily stand-ups and ensuring quality-related feedback is documented and accessible across different time zones. Qualifications - 2+ years of experience in a Quality Assurance or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in quality control and process standardization. - Strong analytical skills with the ability to identify quality gaps and implement effective solutions. - Excellent communication skills with the ability to provide constructive feedback and motivate teams. - Experience working in digital marketing agencies is required. - US experience is required. Requirements - Position: Digital Marketing Project Coordinator - Remote Status: Fully Remote - Working Hours: 9:00 am - 6:00 pm EST - Holidays: US Federal Holidays - Salary: USD 800 - USD 1000 per month - Internal Job ID: 1331

• Plan and execute digital marketing campaigns across various channels including social media, email, search engines, and display advertising • Develop digital strategies aligned with client goals and objectives • Conduct market research and competitor analysis to inform campaign development • Collaborate with creative teams to develop compelling digital content, including ad copy, images, and videos • Use analytics tools to measure campaign performance and provide regular reports to clients and internal teams • Identify opportunities for optimization and provide recommendations for improvement • Stay up-to-date with digital marketing trends and best practices

• Shape and deliver SEO and AI search strategies across B2B client portfolio • Identify opportunities and improve organic visibility • Develop practical recommendations to drive lead generation and business performance • Collaborate with internal teams and client stakeholders

Role Description ESO is looking for a Digital Marketing Project Manager who operates at the intersection of strategy, technology, and execution. In this role, you’ll own the end-to-end digital strategy for our diverse audiences, translating C-suite business goals into high-impact digital programs that drive measurable pipeline growth. You’ll work across paid media, SEO, web, CRM, and marketing automation, bringing together cross-functional teams and agency partners from project kickoff through to results. We’re looking for someone who brings both the strategic clarity to define a long-term roadmap and the operational discipline to execute it, while being able to report back to leadership with data that ties digital investment directly to business outcomes. If you’ve built and owned digital programs in B2B SaaS or the healthcare/public safety tech space, thrive at the crossroads of marketing and technology, and know how to hold teams accountable to real performance benchmarks, we’d love to hear from you. What You’ll Be Doing - Own the Digital Strategy: Lead and execute a comprehensive digital strategy for multiple audience segments, owning the big-picture roadmap and channel-level tactics. - Drive Business Impact: Serve as a direct link between C-suite priorities and day-to-day digital execution. Turn high-level business goals into scoped, deliverable projects with clear outcomes. - End-to-End Project Ownership: Take projects from concept to completion, defining scope, setting KPIs, managing budgets, and driving timelines across internal teams and agency partners. - Marketing Technology Leadership: Own the integration and day-to-day performance of our marketing tech stack, including CRM, CDP, and automation platforms. - Clear, Accountable Reporting: Craft a clear narrative of how digital investments are moving contributing to pipeline growth, lead quality, and efficient CAC. Qualifications - 6+ years in digital marketing, including at least 3 years in a project management or strategy-focused capacity. - Background in B2B SaaS or healthcare/public safety technology is a strong differentiator. - Hands-on experience with the modern marketing stack – Salesforce, HubSpot, GA4, or comparable platforms. - A track record of managing agency partners with clear expectations and accountability to performance benchmarks. - A portfolio – or clear examples – of projects you owned end-to-end that produced measurable business growth. Requirements - Hands-on experience across digital disciplines: paid media, SEO, web development, analytics, and CRM – and the ability to oversee and speak to each of them. - Ability to define a long-term, audience-specific digital strategy and tie it back to business objectives with clarity and strong rationale. - Strong project management skills, structured and data-driven planning and execution, communication abilities allowing you to bring together cross-functional teams and vendors. - Intersection of martech and business: you can oversee agencies and talk to their tech specialists, then present a pipeline impact and growth strategy deck to leadership. - Budget management: As the accountable budget owner, you know how to effectively allocate a sizeable budget to maximize spend efficiency, and aren’t afraid to independently make decisions on what to scale and what to cut. Benefits - ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. - We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. - We’re small enough to be nimble and fun, but big enough to be a great place to work. - We serve thousands of customers out of our Canada, UK, and US offices.