• Own CRM architecture, data quality, and governance to ensure accuracy and trust in system-reported insights across sales and CX teams • Redesign CRM dashboards, data views, and workflows so reps and managers have the right information at every stage of the sales and service process • Establish and track workload metrics for inbound CX support; identify and eliminate avoidable demand through process fixes, documentation improvements, and upstream solutions • Own HubSpot platform administration including lead routing, email campaign infrastructure, list management, segmentation, and data migrations from other tools • Customize HubSpot objects (contacts, companies, deals) and implement best practices across Marketing, Sales, and Service hubs • Partner with Sales and CX leadership to align CRM workflows with real operating rhythms; implement feedback loops for continuous improvement • Identify and develop an AI opportunity portfolio for GTM Ops, including designing and leading a pilot with clear success metrics and failure criteria • Partner with Product, Engineering, and Data teams to address root causes of support demand and improve downstream CX efficiency

Title: Lead Accounting Analyst Location: Charlotte NC United States Full time Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: This role is responsible for providing assistance to a team of analysts that provide financial analysis and reporting support for the Capital and Asset Reporting and Analytics function within Asset Accounting. This position requires a blended knowledge of technical and functional financial reporting and analysis skills. This position will have direct responsibility to determine that our accounting in this area meets FERC, GAAP and State requirements. This position will oversee complex capital and asset accounting matters; therefore, strong analytical skills and the ability to exercise judgment are essential. Responsibilities: - Prepare balance sheet and income statement variance analysis (AFUDC and Depreciation Expense analysis, etc.) - Prepare financial schedules (capital expenditures, cash flows, footnote disclosures, etc.) required for SEC reporting. - Analyze the application of AFUDC on capital projects - Support analysis regarding the calculation of depreciation - Prepare and coordinate preparation and review of data requests, governmental filings, including quarterly and annual FERC reports. - Provide financial, accounting, and business management analytical support to various levels of management and customers. - Lead and coordinate special projects and data requests as needed - Work with internal and external auditors, providing necessary information and answering questions as needed. - Maintain good working knowledge of accounting policies and impacts as required. - Champion process improvements to produce efficiencies at all stages of the accounting process. - Overtime may be required during monthly/quarterly/annual closing processes Basic/Required Qualifications: - Bachelor's degree with major in Accounting/Finance or related discipline - Five (5) plus years of increasingly diverse or complex experience in related field in addition to degree - Possesses and applies fundamental accounting and finance concepts, practices, and procedures - Experience with financial applications (i.e., PeopleSoft, HFM, PowerPlan, etc.) and query tool (WebI) - Experience using Microsoft products such as Excel, Word and Power Point Desired Qualifications: - CPA or CPA candidate or Graduate degree in Accounting, Business or related fields - Seven (7+) years of increasingly diverse or complex experience in related field in addition to degree - Experience with monthly close process, general accounting, and financial reporting (FERC/GAAP) - Previous experience in Utility, utility asset or regulatory accounting environment - Advanced analytical and critical thinking skills - Familiar with capital project and asset accounting concepts (Construction work in progress, plant in service, salvage, cost of removal, retirement and unitization) - Experience with financial systems: OneStream, WEBI, PeopleSoft, Power Plan; and Advanced Microsoft Excel skills - Experience with Regulatory Accounting and ratemaking concepts - Demonstrate ability to effectively perform at a senior level, including ability to work independently and training and mentoring junior staff - Prior experience in leading a team or project along with ability to work in a team environment and foster good relationships with teammates and customers - Developing process improvements and best practices based on expertise and institutional knowledge - Excellent written and oral communication skills (including leading meetings) Working Conditions: - Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility. - Office Environment Specific Requirements: - Must have 5+ years (8+ desired) of increasingly diverse or complex experience in related field in addition to degree

• Build and maintain sophisticated financial models to evaluate pricing • Partner with Product, Analytics, Product Marketing, and Market Development • Analyze utility tariff structures and regulatory filings • Define pricing structures for upcoming features and service lines • Act as the lead analyst for non-standard deals • Develop models to assess commercial risk in performance contracts • Analyze how individual proposals fit into the broader business • Conduct post-mortem analyses on existing contracts • Help maintain the standard price book and discounting logic • Identify ways to turn manual pricing spreadsheets into automated tools

Role Description - C# (.NET Framework 4.8 and .NET 8) Qualifications - Automated Testing (NUnit unit/integration/regression tests) - UI Test Automation (Selenium) - API & Service Testing (REST / HTTP services, Postman/Bruno) - Performance & Load Testing (jMeter) - Database Validation (SQL Server, Oracle) - Environment & Test Data Management (depersonalised databases, configuration, XSLT) - CI-Integrated Testing - Observability & Failure Diagnostics (logs, telemetry, screenshots) Requirements - QA Tooling & Test Utilities (Visual Studio, JetBrains Tools - dotTrace, dotMemory, internal QA tools, GitHub CoPilot / AI-assisted workflows) - Build and Source Control Technologies - Git, GitHub, Team City Benefits - Experience-led everything - Commitment to shaping experiences for better futures - Inclusive workplace culture - Equal employment opportunity (EEO) and affirmative action employer Company Description At Zensar, we are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are part of the $4.8 billion RPG Group, with a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. - ONE with Client - a set of four core values: One Zensar, Nurturing, Empowering, and Client Focus - Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized.