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Together, we make a difference so our doctors can make theirs.
Analyst, Practice Transformation
Location
Canada
Posted
16 days ago
Salary
$70.9K - $88.6K / year
Seniority
Mid Level
Job Description
Analyst, Practice Transformation
Doctors of BC
• Provides analytical support to the PI leadership team and maintains the integrity and utility of the data collected in the program’s client relationship management (CRM) system. • Responsible for the implementation, monitoring and continuous improvement of data standards within the CRM. • Upskilling and training of field staff to promote consistent, high quality data entry and usage. • Provides expertise in the design and evolution of CRM and other data systems as program needs emerge. • Collation and presentation of data to support leadership decisions making, ongoing operations, internal quality assurance and reporting. • Demonstrates ability to work with multiple groups across Doctors of BC, think proactively and strategically regarding data and reporting needs of the program and organizations. • Effective and clear communication (both written and oral) of complex analytical concepts to decision makers and various groups is a substantial part of this role.
Job Requirements
- Undergraduate university degree in a recognized and related discipline, AND up to two years of related experience; OR have an equivalent level of related work experience in lieu of post-secondary education.
- Ability to synthesize and evaluate feedback from multiple sources.
- Ability to translate technical information to various audiences.
- Excellent writing skills and experience developing clear, concise, and comprehensive correspondence and other documents.
- Effective interpersonal, oral and written communication and relationship management skills with strong attention to detail.
- Excellent skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions.
- Strong analytical skills and ability to apply problem solving skills with a high degree of tact and diplomacy.
- Project support experience, including implementing timelines, estimating, and identifying risks.
- Strong client/customer service orientation.
- Demonstrated ability to work independently and as a member of the team.
- Experience working in the BC health care system or general knowledge of the BC health care system is an asset.
- Previous success working in dynamic, challenging, and ambiguous environments is an asset.
- Experience with Microsoft Dynamics (or similar) and Tableau (or similar) is an asset.
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