• Review, edit, and maintain the job calendar daily to ensure accuracy and coverage • Coordinate and assign court reporters based on client needs, availability, and requirements • Partner with internal teams to understand service requests and align on priorities • Communicate with clients and external court reporters via phone and email in a professional, timely manner • Monitor incoming requests and respond quickly to last-minute changes or cancellations • Collaborate with the Scheduling Team to ensure work orders are completed accurately and on time • Support special projects and additional tasks as needed

Role Description We're looking for a seasoned cybersecurity professional who can take ownership of our security program, from strategy to execution. You'll work closely with the Cyber Lead to strengthen our security posture, drive compliance, and protect the business as we scale. What You'll Be Doing (Key Responsibilities) - Perform a comprehensive cybersecurity risk assessment and deliver a prioritized remediation plan. - Design and implement the organization's overall security strategy and roadmap. - Establish security monitoring, incident response, and threat detection processes. - Lead and mature Microsoft 365 and Azure security posture (Defender, Entra ID, Sentinel, Purview). - Own SOC 1 and SOC 2 compliance readiness and audit preparation. - Define and enforce IAM policies, MFA standards, and Zero Trust principles. - Develop and maintain security policies, standards, and documentation. - Evaluate and manage third-party vendors and SaaS platform security risks. - Oversee vulnerability management: assessments, tracking, prioritization, and remediation coordination. - Lead incident response, including coordination with MSPs, infrastructure teams, and leadership. - Establish security awareness programs and build a security-conscious culture. - Manage and mentor the Cybersecurity Analyst, providing technical direction and growth opportunities. - Report cybersecurity risks and program status to senior leadership. - Evaluate and recommend security tools and technologies. Qualifications - A Bachelor's degree in Information Technology, Computer Science, or a closely related field is required. - At least 4–5 years of hands-on experience in IT-related projects: with a track record of delivering results in technical or infrastructure-focused environments. - A minimum of 2–3 years in a dedicated security-focused role or actively leading security initiatives. Requirements - Must be using a Windows device. - Proven hands-on experience in Disaster Recovery Planning (DRP) and/or Business Continuity Planning (BCP). - Genuinely flexible and adaptable to possible shift changes as business needs evolve. - Stable, reliable internet connection. - Professional and dedicated remote working setup. Preferred Background / Industry Experience - BPO – Experience in fast-paced service environments, operations, SLA management, and client coordination. - IT – Background in software, systems, technical support, or project delivery. - Telecom – Familiarity with network operations, service provisioning, or customer lifecycle management. - Fintech – Exposure to digital payments, e-wallets, lending platforms, or financial compliance (KYC/AML). Key Soft Skills - Strong English communication skills, both written and verbal, with the ability to connect well with different teams and stakeholders. - Comfortable explaining security risks and recommendations in a simple, clear way for non-technical audiences and executives. - Strategic thinker with a practical and solution-oriented approach. - Supportive leader with a collaborative approach to mentoring and team development. - Able to work independently, take initiative, and manage priorities confidently. - Well-organized with strong project management and coordination skills. - Adaptable and calm under pressure, especially in fast-paced or evolving environments. Specific Technical Skills Needed - Advanced Microsoft 365 security (Defender for Office 365, Microsoft Purview Exchange Online Protection). - Azure security architecture (Microsoft Entra ID, Microsoft Defender for Cloud, Microsoft Sentinel). - Strong understanding of Conditional Access, MFA, and Zero Trust principles, with experience in SIEM implementation and management (Microsoft Sentinel preferred). - Incident response leadership and foundational digital forensics knowledge. - Vulnerability management and risk prioritization using frameworks such as NIST and CVSS. - Identity and Access Management (IAM) design, governance, and privileged access management (PAM). - SOC 1 / SOC 2 compliance, including gap assessments, control mapping, and audit preparation. - SaaS security management and third-party risk assessments. - Familiarity with security frameworks such as NIST CSF, ISO 27001, or CIS Controls. - Strong understanding of networking, endpoint security, and cloud security fundamentals. Benefits - 💰 USD compensation - 🏖️ Paid Time Off (PTO) - 🌍 Fully remote — work from wherever you do your best work! Ready to Apply? If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!

Role Description As a key member of our team, you will: - Build and maintain short and long-range demand forecasts and capacity plans to drive conversations related to business level performance vs. forecasted performance, future planning assumptions, and potential service risks. - Be a Trusted Advisor to Operations, team members, and management as needed, providing unbiased advice based on exceptional knowledge in the industry. - Drive collaboration and alignment between Workforce Analysts (WFA), Short Range Planning (SRP), Long Range Planning (LRP), Scheduling & Configuration, and Workforce Transformation teams. - Facilitate data-driven, fact-based discussions and decisions about future performance. - Present and explain complex staffing requirements in common language for all aligned LOBs to operational partners, including appropriate follow-up across all stakeholders. - Analyze performance/time metrics (e.g., availability, utilization, efficiency, VPH, OT, PTO) to find areas of opportunity that increase Operation's ability to deliver effective, timely service. - Proactively plan according to current trends; strategize based on anticipated trends and projections. - Work with business partners to understand their processes and workflow. - Ensure completeness and accuracy of plan setup by understanding and validating the correct mapping of all required components. - Ensure accuracy in forecasting, maintaining a variance in line with MBO goals for each business. - Actively participate in planning enhancement initiatives by attending all meetings related to training, development, and deployment. - Lead by example while providing mentorship to peers and business partners, fostering skill development and promoting collaboration across teams. - Lead innovation and process improvement efforts within Short-Range planning, including overseeing projects and training objectives. - Leverage expert knowledge to champion workforce tools, fostering engagement and understanding among operational and internal partners by serving as a trusted resource. Qualifications - 3+ years of workforce planning and/or forecasting experience. - 3+ years of experience analyzing multi-source data to detect trends, outliers, and resolve issues. - 2+ years of experience with either back-office or call center transactions and production tracking applications. - Advanced level of proficiency with MS Excel & PPT (e.g., pivot tables, complex advanced formulas, macros, automation, and data integration). Requirements - Previous experience in capacity modeling, six sigma/process improvement, or project management. - Previous experience working with large datasets, understanding data relationships, and writing effective queries. - Previous experience with scheduling applications (IEX) and automated work routing applications (EWD) in a back-office environment. - Healthcare industry experience. - Demonstrated excellent verbal and written communication skills, including proven ability to effectively present data and trend analysis, work direction, concerns regarding performance, action plans, solutions, and opportunities and work with all levels of leadership. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Role Description Are you ready to take the wheel and drive success? As a full-time Junior Pricing & Distribution Analyst at SIXT, you’ll be at the heart of our dynamic operations, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you. Apply now! - You support pricing strategy by monitoring and updating rental rates across the US and Canada, ensuring accuracy and timely execution. - You manage reporting processes by generating daily and weekly insights on sales, inventory, and performance metrics. - You liaise with cross-functional teams including fleet, sales, and operations to ensure alignment and effective communication. - You maintain reporting tools, dashboards, and internal documentation to support data-driven decision-making. - You receive and analyze data related to vehicle features, market trends, and sales channels to identify pricing opportunities. - You assist senior team members in executing pricing initiatives, market research, and distribution coordination efforts. Qualifications - You have 2+ years of experience in pricing, distribution, data analysis, or a related field. - You have a bachelor's degree in Business, Economics, Finance, Data Analytics, or a related field and are authorized to work in the United States without sponsorship. - You are proficient in Microsoft Excel and familiar with data visualization tools. - You demonstrate strong analytical and organizational skills, can multi-task effectively, and communicate professionally across teams. - You are detail-oriented, proactive, and eager to learn and grow in a fast-paced environment. - You are flexible and willing to travel domestically and internationally up to 10%. Benefits - Comprehensive Health Insurance: Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan. - Paid Time Off & Sick Leave: Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance. - Remote Work Format: Enjoy working from home in this remote position. - Exclusive Employee Rentals: Leverage special rental discounts exclusive to employees, offering great savings for you and family. - Additional Perks: Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement.