At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Customer Experience Associate, you'll be the frontline connection between our customers and our products. In this role, you'll answer questions, solve problems, and represent the voice of the customer across the company. You'll develop deep product knowledge and use that expertise to deliver fast, accurate, and thoughtful support that keeps our customers engaged and connected. What You'll Do - Provide exceptional customer service by demonstrating product knowledge and resolving customer inquiries in a timely manner. - Manage high-quality communications with our customers across several channels including phone, email, chat, and social media. - Promote our brand through conflict resolution abilities and effective communication skills. - Advocate for our players to help us grow the business. What You'll Bring - Bachelor's degree or equivalent work experience is preferred. - Prior online customer support or relevant experience. - Ability to effectively communicate with customers across phone, email, and chat. - Ability to work weeknights and weekends due to varying shifts between the hours of 6:00 am - 12:00 am, which includes 5 days of work with 2 days off. - Strong collaboration and communication skills. - Proficiency with ServiceNow or other ticketing processor systems, as well as Microsoft Office product suite. - All applicants must be at least 21 years of age due to state(s) licensing requirements. The US base salary range for this full-time position is 19.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JD2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

Title: Associate Clinical Specialist, CRM - Manhattan, NY Location: United States - New York - Manhattan Job Description: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Manhattan, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: - Clinical Interface: Acts as a clinical interface between the medical community and the business. - Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly. - Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. - Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. - Sales Support: Provides additional back-up support to CRM Sales Representatives. Required Qualifications - Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. - A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program. - Must have the capability to obtain certification in CRM products - Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. - Familiarity with cath lab and operating room procedures and protocol - Demonstrate advanced knowledge of cardiac pacing systems. - Must apply engineering skills and abilities to interpret and solve complex clinical problems - Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. - Must be detail-oriented and capable of working independently - Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. - Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $55,300.00 – $110,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 15 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Role Description Als Customer Support Agent:in unterstützt du Kund:innen eines modernen Energieversorgers im First-Level-Support. Im Mittelpunkt steht eine freundliche, zuverlässige und verständliche Betreuung rund um Anliegen zu nachhaltigem Strom, Tarifen, Vertragsfragen, Terminen und allgemeinen Service-Themen. Der Schwerpunkt deiner Tätigkeit liegt in der telefonischen Kundenbetreuung: - Kund:innen buchen vorab einen Termin, den du anschließend telefonisch wahrnimmst. - Zusätzlich bearbeitest du schriftliche Anliegen per E-Mail. Es handelt sich um eine reine Kundenbetreuung im First Level — strukturiert, serviceorientiert und ohne Wochenendarbeit. Qualifications - Deutschkenntnisse auf muttersprachlichem Niveau - Freude an telefonischer Kundenbetreuung und professioneller Kommunikation - Serviceorientierte, freundliche und geduldige Arbeitsweise - Fähigkeit, Kund:innenanliegen verständlich aufzunehmen, einzuordnen und lösungsorientiert zu bearbeiten - Interesse an Themen rund um Energie, Nachhaltigkeit und digitale Services - Sicherer Umgang mit schriftlicher Kommunikation, insbesondere im E-Mail-Support - Zuverlässigkeit, Struktur und Verantwortungsbewusstsein im Umgang mit Kundendaten - Bereitschaft zur Arbeit von Montag bis Freitag zwischen 10:00 und 18:00 Uhr Requirements - Erste Erfahrung im Customer Support, Call Center, Kundenservice oder in der Energiebranche ist von Vorteil, aber nicht zwingend erforderlich Benefits - Geregelte Arbeitszeiten von Montag bis Freitag, 10:00 bis 18:00 Uhr - Keine Wochenendarbeit - Tätigkeit im First-Level-Support für einen modernen Energieversorger - Vorrangig planbare Telefonate, da Kund:innen vorab Termine buchen - Abwechslungsreiche Aufgaben durch telefonische Betreuung und E-Mail-Support - Arbeit in einem zukunftsorientierten Umfeld rund um Ökostrom, Nachhaltigkeit und digitale Energielösungen - Sinnstiftendes Thema mit Bezug zur Energiewende - Klare Serviceprozesse und strukturierte Kundenanliegen - Deutschsprachige Kundenkommunikation - Möglichkeit, Kund:innen bei wichtigen Fragen rund um ihren Energievertrag kompetent zu begleiten

Role Description Als Kundenbetreuer:in unterstützt du Menschen mit Hörminderung dabei, wieder uneingeschränkt am Leben teilhaben zu können. Kund:innen melden sich über unterschiedliche Kanäle, um einen Termin in einem Fachgeschäft zu vereinbaren. Du planst diese Termine und begleitest die Kund:innen mit viel Einfühlungsvermögen auf ihrem individuellen Weg zum guten Hören. Dabei steht Qualität im Mittelpunkt: - Es gibt kein Telefonzeit-Limit, damit jede Kundin und jeder Kunde die Unterstützung erhält, die benötigt wird. - Der Fokus liegt nicht auf Verkauf, Akquise oder Produktbetreuung, sondern auf einer respektvollen, hilfreichen und inklusiven Kundenkommunikation. Die Tätigkeit erfolgt im Homeoffice in Griechenland und ist in Vollzeit oder Teilzeit möglich. Qualifications - Sehr gute Deutschkenntnisse, idealerweise auf muttersprachlichem oder nahezu muttersprachlichem Niveau - Einfühlungsvermögen und Freude am Umgang mit Menschen - Kommunikationsstärke, insbesondere im Kontakt mit Kund:innen mit Hörminderung - Bereitschaft zur Arbeit im Schichtmodell - Verfügbarkeit unter der Woche zwischen 9:00 und spätestens 21:00 Uhr sowie an Wochenenden zwischen 10:00 und spätestens 19:00 Uhr - Wohnsitz bzw. Arbeitsort in Griechenland aufgrund der Homeoffice-Tätigkeit vor Ort - Zuverlässige, serviceorientierte und wertschätzende Arbeitsweise - Englischkenntnisse sind nicht erforderlich Requirements - Homeoffice / Remote Work in Griechenland Benefits - Unbefristeter Arbeitsvertrag - Vollzeit mit 40 Stunden oder Teilzeit mit 30–35 Stunden pro Woche - Vergütetes zweiwöchiges Training, Start am Montag, 29. Juni 2026 - Festgehalt ohne Performance- oder Bonus-Druck - Zwei zusätzliche Gehälter pro Jahr - Urlaubstage gemäß griechischem Recht - Deutschsprachiges Arbeitsumfeld - Respektvolles und wertschätzendes Arbeitsumfeld mit Raum zur Mitgestaltung - Soziales Thema mit dankbaren Kund:innen - Kein Verkauf, keine Akquise und keine Produktbetreuung - Mitspracherecht bei der Schichteinteilung - Team-Events online und offline - Mitarbeiter:innen-Benefits - Familiäres Team - Start Ende Juni / Anfang Juli