Role Description We are seeking a Site Reliability Engineer (SRE) with deep expertise in monitoring, observability, and reliability engineering to support systems running across on-premises infrastructure and Google Cloud Platform (GCP). This role is primarily responsible for designing, operating, and improving monitoring, alerting, and observability platforms, with a strong focus on Grafana and Kubernetes environments. As a secondary responsibility, this role provides backup coverage for the Application Support team during periods of resource constraints or major incidents, offering L2/L3 technical support when required. Responsibilities - Monitoring & Observability (Core Focus) - Own and operate the monitoring and observability stack across on-prem and GCP environments - Design, build, and maintain Grafana dashboards for infrastructure, Kubernetes, and applications - Define, tune, and maintain alerts to ensure high signal-to-noise ratio - Establish observability standards and best practices across teams - Improve visibility into system health, performance, and reliability - Site Reliability Engineering - Apply SRE principles to improve availability, performance, and resilience - Define and track SLIs, SLOs, and error budgets - Participate in on-call rotations and SEV incident response - Lead or contribute to incident investigations and root cause analysis (RCA) - Drive preventative actions to reduce repeat incidents - Kubernetes & Platform Reliability - Support and monitor Kubernetes environments (GKE and on-prem clusters) - Monitor cluster health, capacity, and resource utilization - Troubleshoot platform-level issues impacting application reliability - Collaborate with Platform and Engineering teams on reliability improvements - Secondary Responsibilities (Backup Application Support) - Provide L2/L3 application support coverage during: - Support team resource shortages - High-severity incidents (SEVs) - Peak support periods or escalations - Triage and troubleshoot application issues using existing runbooks and dashboards - Collaborate with Application Support and Engineering teams during incidents - Ensure all actions, findings, and resolutions are documented in ServiceNow (SNOW) Qualifications - Strong experience as a Site Reliability Engineer or Reliability Engineer - Deep hands-on expertise with Grafana (dashboards, alerting, troubleshooting) - Solid experience with monitoring and observability systems - Production experience operating Kubernetes environments - Experience supporting systems in GCP and on-prem environments (mandatory) - Strong Linux systems and troubleshooting skills - Fluent English (written and spoken) - Ability to work in PST time zone - Ability to participate in an on-call rotation that includes coverage for one weekend day Requirements - Technology Stack: - Observability: Grafana, Prometheus, logging platforms - Containers: Kubernetes (GKE and on-prem) - Cloud: Google Cloud Platform (GCP) - Operations: Linux, networking, infrastructure monitoring - Incident Tools: PagerDuty, ServiceNow, Slack (or equivalents) - Nice to have: - Experience supporting application teams during SEV incidents - Knowledge of capacity planning and performance tuning - Scripting skills (Python, Bash, etc.) - Experience with hybrid infrastructure environments Benefits - A stable, long-term contract with opportunities for career growth - Private health insurance - A remote-friendly culture that promotes work-life balance - Continuous training, mentorship, and learning programs to keep you at the forefront of the industry - Free access to AI training resources and state-of-the-art AI tools to elevate your daily work - A flexible Paid Time Off (PTO) policy as well as paid holiday days - Challenging, world-class software projects for clients in the US and LatAm - Collaboration with some of the most talented software engineers in Latin America and the US, in a diverse work environment

Role Description Execute sourcing and purchasing activities that support Precisely's global operations. You will manage the full purchase order lifecycle in Coupa, support vendor onboarding, and help ensure procurement policy compliance across the business. Working closely with internal stakeholders and suppliers, you will play a key role in delivering efficient, compliant, and cost-effective procurement outcomes. This role is part of a growing shared services team committed to operational excellence. What you will do: - Support sourcing and procurement activities across assigned categories including software, cloud services, infrastructure, telecommunications and other operational spend areas. - Manage competitive bidding events, supplier evaluations, and commercial negotiations to drive cost optimization and value creation. - Obtain and evaluate competitive quotes to support cost-effective purchasing decisions. - Support vendor onboarding, due diligence, and ongoing supplier data maintenance. - Review and process procurement requests in line with Precisely's policies and approval thresholds. - Assist in contract administration, tracking key milestones and renewals. - Build and maintain working relationships with suppliers, escalating performance issues as needed. - Resolve purchase order and invoice discrepancies in coordination with Accounts Payable. - Generate procurement reports and spend data to support management decisions. - Collaborate with stakeholders across Finance, IT, Legal, and HR to fulfil procurement needs. - Identify opportunities for process improvement and cost savings. Qualifications - Bachelor's degree in Business, Commerce, Supply Chain, or related field (equivalent work experience accepted). - 4+ years of procurement or purchasing experience. - Experience supporting technology-related procurement activities including software, SaaS, cloud, infrastructure, telecom, or professional services categories preferred. - Strong understanding of procurement processes, contract terms, supplier negotiations, and commercial risk management. - Hands-on experience with a P2P procurement system (Coupa preferred). - Strong attention to detail and ability to manage multiple priorities. - Comfortable supporting global teams across different time zones. AI Skills/Knowledge - Comfortable using AI tools (e.g., Microsoft Copilot) to research suppliers and analyze spend data. - Ability to use AI to draft supplier communications and procurement summaries efficiently. Preferred Skills - Experience in a global or multinational company. - Experience with contract review and administration.

Role Description The successful candidate will be a Biomedical Engineer, with broad experience in aspects of the discipline that are relevant to the medical device domain, e.g., design, development, refinement, etc. They will provide scientific, technical, product development, product validation, and sustaining engineering advice as part of regulatory review of medical devices, with specific attention to premarket submissions. Such submissions include: - Premarket Notification (510(k)) - Premarket Approval Application (PMA) The candidate should have demonstrated experience at the interface of advanced engineering and clinical medicine. Expertise in areas of research and development, quality and regulatory affairs, manufacturing and production, and clinical evaluation and field support should be evident. Additional specialization in relevant areas, such as: - Biomaterials - Biomechanics - Bioinstrumentation The candidate should be familiar with applicable industry standards and regulatory requirements, such as: - FDA Guidances (Appropriate Use of Voluntary Consensus Standards in Premarket Submissions for Medical Devices) - US regulatory standards (21 CFR Part 820 -- Quality System Regulation) - ANSI standards (ANSI/AAMI/ISO 14971: Medical devices - Applications of risk management to medical devices) Qualifications - Bachelor’s degree (BS) in biomedical engineering - Advanced degree (MS, PhD) in a related/applicable field is strongly preferred - 10 years of experience is required - Experience with directly supporting FDA 510(k) and related regulatory submissions is preferred - Exceptionally strong written and verbal communication skills - Ability to communicate well with others using excellent written and verbal communication skills - Excellent interpersonal skills, with the ability to effectively work both independently and within a team of technical personnel - Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.) Requirements - Must be a US Citizen or Full Green Card holder Benefits - Full Time Employee - Schedule: Monday through Friday (No Holidays) - Location: This position is 100% telework

Role Description At AeroCloud we provide software solutions that help airports, airlines, ground handlers and other companies operating in airports to improve operations and flights and passenger processing. As an Implementation Engineer you will be responsible for installing, configuring and commissioning AeroCloud products in airport environments across US and other territories. You will work side-by-side with Project Managers to deliver projects to scope, budget and timeline, representing AeroCloud on site as the technical lead. The role is delivery focused – from pre-install planning, testing to on-site deployment, customer training and short-term post go live hyper care before handing over to the Support team. Responsibilities - Managing the successful implementation including on-site hyper care immediately after go-live to AeroCloud and our customer’s expectations, escalating and resolving delivery issues as required in close co-ordination with your Project Manager. - Deliver onsite product training to airport IT employees, covering operations, basic troubleshooting and maintenance best practices. - Regular and transparent reporting on the progress of implementations and deployments to the project team. - Follow change management processes and adhere to Service Level Agreements (SLAs). - Assisting to update and maintain knowledge base by creating or updating documentation, guides, and lessons learned after projects. - Assist with the deployment of software updates and patching. - Image and configure OCs, servers and other hardware equipment during installations. - The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. There will also be growth opportunities for the right candidates. Qualifications - At least 2 years' experience delivering hardware installations within airport environments. - Familiarity with SaaS deployments in operational environments. - Comfortable delivering multiple product installations in parallel projects and adapting to different airport environments. - Experience with common use installations would be advantageous. - A customer first approach is a must and is equally as important as technical skills. - Strong communication skills and stakeholder management ability. - Confidence working in live operational environments under time pressure. - A self-starter approach with the ability to take ownership of installations end to end. - Strong working knowledge of Windows-based machines. - Experience managing domain equipment using Active Directory and managing Windows Server components. - Experience with Networking, Installation and configuration of network switches, firewall configuration, switch configuration - VLANs, IP Routing, and diagnostics of end user devices. - Experience with USB and Serial connected devices would be advantageous. - Cloud infrastructure experience with Azure and AWS would also be advantageous. - Experience with airport/airline software is desirable. Benefits - Competitive salary. - Best in class Share / Equity Scheme. - 20 days annual leave + statutory holidays. - Take your birthday off work on us as well. - Extensive upskilling and training. - 401k scheme (employee only contributions). - Company funded health insurance. - Company funded dental and vision insurance.