Role Description The Healthcare Specialty Recovery Supervisor is a highly skilled, talented medical billing, revenue specialist with a strong knowledge of medical claims billing and recovery. They will play a key role in continual improvement of recovery processes, procedures, and staff development. - Monitoring staff and daily recovery efforts. - Responsible for driving recovery team’s daily productivity, ensuring team is adhering to goals and SLAs. - Program outreach as required, working with Providers and Networks as needed at the request of team members and Management. - Effectively collaborates with Management and teams to ensure departmental needs are met. - Communicates with team to ensure all production goals are clear, understandable, and achievable. - Work with Leadership to set production goals as needed to meet department expectations. - Provides feedback coaching and training to team members as required by management. - Occasional assistance with Audit Concept development and claims review. - Works with Healthcare Service’s leadership to ensure assigned areas are staffed appropriately to achieve recovery goals. - Assist in development and revision of team training materials as needed. - Contribute to development or enhancement of operational and recovery procedures, policies, and tools. - Advises Leadership of operational training gaps, staff development issues and other observations and areas of opportunity that may involve training. - Perform other duties as assigned. Qualifications - Working knowledge of recovery and revenue cycle management. - Strong knowledge of Medicare requirements and regulations. - Proficient in MS Office, MS Word, PowerPoint, and Excel. - Strong communication skills, both verbal and written, to assist recovery agents with escalated Provider and Network communications. - Ability to manage multiple tasks and priorities to meet department deadlines and expectations. - Proven experience in developing and maintaining a high performing production team. - Strong interpersonal skills that lead to positive interactions with staff, peers, leadership, and stakeholders. - Self-motivated, thrives in a fast-paced office environment while performing multiple tasks cohesively, with keen attention to detail. - Ability to work full-time and on-site or remote as needed to meet business needs. - Ability to adapt quickly and transition effectively to changing circumstances, client requirements, assignments, and business needs. - Ability to lead group activities and discussions that result in effective knowledge transfer, development, and desired business outcomes. - Strong critical thinking and problem-solving skills. Requirements - High School Diploma or GED required. - Bachelor’s degree in relevant field or equivalent combination of education and experience. - 3+ years of Revenue cycle or Recovery experience. - 3+ years in a Healthcare claims or revenue cycle management environment. - 2+ years supervisory experience in fast-paced production or call center environment. - Some college or training in medical terminology, billing, coding, or medical billing/Coding certificate. - Extensive experience with provider outreach and communication. Benefits - Work from anywhere in the US! Machinify is digital-first. - Top Medical/Dental/Vision offerings. - FSA/HSA. - Tuition reimbursement. - Competitive salary, 401(k) with company match. - Additional health and wellness benefits and perks. - Flexible and trusting environment where you’ll feel empowered to do your best work.

Role Description We're a remote travel team hiring a Travel Customer Service Representative to support our clients throughout every stage of their travel experience, from initial booking through post-trip follow-up. You'll be the voice of our team, handling inquiries, resolving issues, and making sure every traveler feels informed and taken care of. This is a fully remote position with flexible scheduling and full training provided from day one. Prior travel industry experience is not required. - Respond to client inquiries via email, phone, and messaging systems - Process itinerary changes, cancellations, and special travel accommodations - Provide accurate guidance on travel requirements and agency policies - Conduct proactive check-ins with clients ahead of travel dates - Efficiently manage and resolve customer concerns with professionalism Qualifications - Customer-first mindset with strong communication skills - Experience in customer support, hospitality, or tourism preferred - Reliable, organized, and capable of multitasking - Comfortable navigating online systems and digital booking tools - Passionate about travel and delivering excellent service Requirements - Laptop or desktop computer - Reliable broadband internet connection - Smartphone for communication and updates Benefits - Work-from-home flexibility - Flexible hours - Training and mentorship - Growth opportunities within a growing travel company - Access to industry discounts and travel benefits - Positive and team-oriented culture

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Customer Experience Associate, you'll be the frontline connection between our customers and our products. In this role, you'll answer questions, solve problems, and represent the voice of the customer across the company. You'll develop deep product knowledge and use that expertise to deliver fast, accurate, and thoughtful support that keeps our customers engaged and connected. What You'll Do - Provide exceptional customer service by demonstrating product knowledge and resolving customer inquiries in a timely manner. - Manage high-quality communications with our customers across several channels including phone, email, chat, and social media. - Promote our brand through conflict resolution abilities and effective communication skills. - Advocate for our players to help us grow the business. What You'll Bring - Bachelor's degree or equivalent work experience is preferred. - Prior online customer support or relevant experience. - Ability to effectively communicate with customers across phone, email, and chat. - Ability to work weeknights and weekends due to varying shifts between the hours of 6:00 am - 12:00 am, which includes 5 days of work with 2 days off. - Strong collaboration and communication skills. - Proficiency with ServiceNow or other ticketing processor systems, as well as Microsoft Office product suite. - All applicants must be at least 21 years of age due to state(s) licensing requirements. The US base salary range for this full-time position is 19.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JD2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

Title: Associate Clinical Specialist, CRM - Manhattan, NY Location: United States - New York - Manhattan Job Description: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Manhattan, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: - Clinical Interface: Acts as a clinical interface between the medical community and the business. - Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly. - Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. - Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. - Sales Support: Provides additional back-up support to CRM Sales Representatives. Required Qualifications - Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. - A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program. - Must have the capability to obtain certification in CRM products - Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. - Familiarity with cath lab and operating room procedures and protocol - Demonstrate advanced knowledge of cardiac pacing systems. - Must apply engineering skills and abilities to interpret and solve complex clinical problems - Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. - Must be detail-oriented and capable of working independently - Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. - Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $55,300.00 – $110,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 15 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf