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Benefits Administration Services Associate II

AdministrationAdministrationOtherRemoteMid LevelTeam 10,001+Since 2017H1B SponsorCompany SiteLinkedIn

Location

Virginia

Posted

106 days ago

Salary

$17 / hour

Seniority

Mid Level

High SchoolEnglish

Job Description

Benefits Administration Services Associate II

Conduent

• Responding to client specific inquiries through multiple channels including telephone and web correspondence. • Assisting participants with the information needed to make informed decisions • Completing transaction(s) related to the customer’s inquiry with limited supervision while meeting timeliness and accuracy standards • Explaining the appropriate participant forms and provides guidance on completion • Completing follow up and call backs in a timely manner and escalate as appropriate • Gathering information to keep customer profiles and accounts up to date • Providing great customer service.

Job Requirements

  • Have a High School Diploma or an equivalent level of education
  • Be able to successfully pass a criminal background check
  • Demonstrate problem-solving skills
  • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship

Benefits

  • Paid Training
  • Career Growth Opportunities
  • Full Benefit Options
  • Great Work Environment

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