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Benefits Administration Services Associate II
Location
Virginia
Posted
106 days ago
Salary
$17 / hour
Seniority
Mid Level
Job Description
Benefits Administration Services Associate II
Conduent
• Responding to client specific inquiries through multiple channels including telephone and web correspondence. • Assisting participants with the information needed to make informed decisions • Completing transaction(s) related to the customer’s inquiry with limited supervision while meeting timeliness and accuracy standards • Explaining the appropriate participant forms and provides guidance on completion • Completing follow up and call backs in a timely manner and escalate as appropriate • Gathering information to keep customer profiles and accounts up to date • Providing great customer service.
Job Requirements
- Have a High School Diploma or an equivalent level of education
- Be able to successfully pass a criminal background check
- Demonstrate problem-solving skills
- Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Benefits
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
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